What Apple told me about iPad 2 light bleeding

When I went to the store, the genius told me that the light bleeding will do away over time because of the glue drying. Is this true, did anybody have any luck?

iPad 1's have light leakage. This is not a new issue and is most noticeable when watching a movie in the dark and it's a dark scene. At least I experienced this with my iPad Wifi (which I later returned) and then also my iPad WiFi + 3G (which I ebayed). I can't speak for my iPad 2 because it's still in China probably being assembled. I will say that the light leakage issue was definitely annoying for me and Apple really did not have a solution for the problem. What's really going to be interesting is to see whether the white iPad (which is the model I purchased) has any light leaking through the white border around the screen. We shall see.

Similar Messages

  • What do you think about iPad 3?

    iPad 3 is most likely (pretty much certainly) going to be unveiled on March 7, 2012. What do you think iPad 3 will incorporate, based on this photo?

    Hmm... maybe Apple put those apps in the picture to fool us, they're really going to withdraw them?
    What is most interesting about that pic is the lack of a home button... but I don't think that means anything for this model.

  • What is this talk about iPads malfunctioning?

    my wallet was stolen containing my reciept? What can I do if this happens to mine? When I spend this much money on a product I don't expect this crap. I'm rather frustrated.

    If you bought it from an Apple Store did you give them (or have they already got) your email address ? When I've bought things from their stores I've had copies of the receipt emailed to me as well as (or sometimes instead of) a printed receipt.
    But if you have a problem with the iPad then check with the store - I'm not 100% sure about this (I've never tried to return anything to them) but I would assume that they will have their own record of serial numbers and sales. If you bought it online then I think that you can logon and view purchases (?)

  • What's so special about ipad

    i think it's only bigger

    Having a larger screen makes far more difference than people who haven't worked with an iPad often think. In addition, the iPad has 3G and GPS capabilities, something that the iPod touch does not. But whether any of the iPad's differences would be valuable to you I cannot say. Go to an iPad dealer and spend some time with it. Then you can decide for yourself.

  • Doubt about what assistance told me about s.m.a.r.t

    My MacBookPro has fallen, got a CD trapped and blue screen. After that was solved, became really slow.
    Took to the assistance and first they've diagnosed it like the need to reinstall OS.
    Now they've called saying I have to change the HD because "it has a defect on s.m.a.r.t. status, what means defect on rotation, reading and saving data."
    Is that a possible diagnosis? Is it right?

    Dropping a MacBook onto a hard surface can easily cause its disk to fail. Given that fact you have no reason at all to doubt their recommendation.
    Consider yourself fortunate that the disk operates at all. The fact you experienced problems to the degree an OS reinstallation was required is another symptom of the failure. Back up all your data while you still can.
    You can run Disk Utility and confirm the diagnosis yourself. S.M.A.R.T. Status can warn you of an impending disk failure. Disk Utility is in your Utilities folder. Go to the Finder and select Utilities from the Go menu.

  • IPad 3 light leak under the bezel? What have you done about it?

    If you have an iPad 3. Tilt towards you, looking underneath the bezel (under the camera) has your iPad got any lights showing? It's not bleeding onto the screen, in fact it doesn't interfere at all under normal use of the iPad. I have read many forums and it does seem to be quite common,but i would like to know what have you done about it? Have you replaced within 14 days and got a brand new iPad and been satisfied ? Or have you had another with worse or different issues? Or have you ignored the issue and kept the iPad?
    I walked into comet and the first iPad 3 I picked up had exactly the same issue. I asked the bloke, he said yes? It's no problem, it's common in led screens and with the iPads new retina screen your bound to get this problem on some but it's no problem as doesn't effect your everyday use. Not the point though is it, we pay 400-579 for this thing!
    I also rang apple and they spoke with their technical team and they came back and said the lights under the bezel seems unusual. To try and restore the iPad and see if that solves it. Solves a hardware problem?? How did they get their jobs? Crazy. So now I am in the middle of returning the iPad for a replacement but I am debating whether to even bother as I have read a lot of replacements people have received have numerous other problems, like dead pixels, light leakage, scratches.
    I would appreciate any feedback from those who have had this same issue and what did you do about it ?

    Mine has some along the right side. It is very slight, and does not affect the screen,even with a black image displayed in a dark room. So I chose to ignore it. This iPad will be going back though, as the bottom half of the screen has a pink tint on it. My advice is to see if it affects a dark picture in a dark room. If it doesn't, I would keep it. But in the end, you have to make your own decision and be comfortable with it. :)

  • My iPad 2 has light bleeding problem, service center guy told me it's a known cosmetic problem, can't do exchange...

    My iPad 2 has light bleeding problem, I called Technical Support Number (Singapore), they told me to go to an Apple authorized service centre in Singapore. So I travel an hour to there, then they told me to contact Apple online since it's a cosmetic problem, they can't send it for repair or exchange...

    Hi Peter,
    There are always issues with the screen on devices. In the case of slight bleeding, one QC engineer might pass the product while another might not, due to color and lighting perception differences between engineers.
    Different service centre will have different service levels due to the fact that this IS Singapore...
    I suggest going down to QCD.
    [email protected]
    If it's a Starhub or Singtel set, it's more effective to be exchanging with them since it's not been a week since purchase (I assume).
    Cheers!

  • Hello, My iph5s screen cracked according an accident I just had it since February with threeG mobile network , I have been told I can replace my phone or get it fixed by apple for free, can you please let me know what should I do about this matter ?

    Hello, My iph5s screen cracked according an accident I just had it since February with threeG mobile network , I have been told I can replace my phone or get it fixed by apple for free, can you please let me know what should I do about this matter ?

    Oh well that's what I heard because it's about the 90 days warranty ,,. Anyway can you please tell me what I can do to get it fixed ? It's a not really big crack in the right bottom side of the screen

  • Hello, my friend's ipad locked and need the apple id and password to unlock the setup and open the ipad but he don't remember any one of them nor his email and security questions what can we do about that please solution?

    hello, my friend's i pad locked and need the apple id and password to unlock the setup and open the i pad but he don't remember any one of them nor his email and security questions the serial number of tha i pad is DYT*******PH and the part number is MC979ZP/A what can we do about that please solution?
    <Edited by Host>

    Your friend will have to remember or find his account id and password, without them he won't be able to re-activate the iPad.
    Does he have any of the account's downloads in his computer's iTunes library : Recovering a forgotten iTunes Store account name.
    Or has he tried finding it via http://appleid.apple.com : Apple ID: How to find your Apple ID.
    If he can find the account id he can then get its password reset via http://iforgot.apple.com
    (As these are user-to-user forums, you're not talking to iTunes Support nor Apple, I've asked the hosts to remove the serial number from your post.)

  • What should I do about light bleeding on iPhone 5?

    I've noticed some pretty noticable light bleeding on the top right hand corner of my 32GB iPhone 5. I took it to AT&T and the representative there said they weren't able to do anything, I would have to take it to an Apple store. Problem is, the nearest Apple store is over an hour away from my house and I don't want to make a trip just to have them tell me they can't do anything. Any suggestions?

    Bring the phone back for evaluation.

  • Back-light bleeding on new iPad 4 replacement

    G'day their;
    Yesterday I went into the Apple Store to get an iPad 4 replaced due to back-light bleeding in the corner of the iPad of which was quite prominent; this is a picture of the iPad that was replaced, the brightness of the screen is at around 60%:
    The man that I had an appointment with understood my scenario and replaced my iPad on the spot, even though the iPad only had one major spot which had back-light bleeding.
    I then went home, and checked out the new iPad that was replaced whether or not it had back light bleeding, and shockingly, it was even worse, the brightness is at 90%;
    Naturally, I was quite annoyed, called up the Apple Store and explained my situation, the man told me to make an appointment - their wasnt any available appointments until the week after, I then asked if I could come in and simply wait for an available appointment, he said yes - was happy. Went into the Apple Store today, waited 2 hours, and I was served by a young lady. I explained my situation, showed her numerous photos of this iPad as well as the one that was replaced, I explained how irritating it is to watch movies on my iPad as I'm continously looking at the light bleeding - she then took it into the back and ran diaognistics on the iPad. The lady came back to me and said that their is nothing wrong with the iPad in regards to software and hardware - I asked her if she tested the iPad in a dark room - she had told me she did her best to do so. I explained that, in comparison to my sisters iPad 4, hers has absoultely NO backlgiht bleeding compared to mine - and emphasised that the iPad that was replaced was not as bad compared to this new replacement. I still have the protective seal on this iPad too!
    She explained to me that, psychologically, "I'm looking for this problem, as it happened to my previous iPad, so naturally I'm anal about it", well yeah - then she said to me that my "eyes can play tricks on me as well" - Well, my camera doesn't play tricks? Basically what ever I had said, I was dissed - I said so I basically need to deal with this, she responded "Yeah, basically" - I asked her what options do I have to get this repaired/replaced - she said we can only 're-access' the situation in the future - I asked if over time the back-light bleeding will reduce, she said no, it can coincidently only get worse...
    I find it hard to see the logic in this?
    Any help would greatly be appreciated! Sorry for the extended response too.
    Regards
    EDIT:
    I have now attached an image of the new replacement iPad with the screen brightness at around 60%;

    Thought I may as well post some additional photos consisting of my iPad compared to my sisters iPad 4;
    Mine is the top iPad, sisters is the bottom iPad.
    Close-up of my sisters iPad, same side;
    The camera doesn't capture the full glory of the back-light bleeding, you can just imagine how much worse and more apparent it would be to the human eye!
    (With these images, I have enchanced the brightness so it's more apparent)

  • Apple wants to charge for a repair but won't tell me what's wrong with my iPad

    So my iPad mini is 1 year and 5 days old, and it suddenly won't power on.  Nothing, even with a different charger and cable.  The Apple website said to send in for battery/power issues, so I filled in the form and gave them my credit card for a little over $100.00 and sent it to them via UPS.  That was 2 days ago, now I get an email saying they need to charge me $225.95+tax and I have 48 hours to either pay it or have them send the unit back.  Nothing on their repair status tells me what is wrong and why the sudden increase in price for an iPad mini repair.  I can call or chat online for another $19.00, but that seems like hiway robbery to me.  I mean, I already paid you $100+, can't you even tell me what you found that needs another $225?!?!?  On the repair status, there is an area called views of your product with a broken image file, so I can't even see what they are referring to.
    If I way the $19, will they even be able to tell me anything, or will they just read what I can see on the webpage?  I'm starting to think it will be cheaper to just buy another iPad mini at this rate.
    Has anyone any advice ?

    Well, I called Apple and talked to them last night.  They were surprisingly very friendly.  They emailed me a picture of the iPad with what they were concerned about.  Now there is a dent in a corner, that I know wasn't there before.  I take create care of the iPad and use a full bumper case.  I explained to the repair tech that this dent is new and was not there when I took the iPad in for UPS.  Actually, when I took the iPad to UPS, I had the unit in the original box (I'm OCD that way).  The guy at UPS told me to take the iPad out of the box and then he weighed the iPad, some bubble wrap and an empty box.  He then said it was good to go and I walked away with the original packaging.  I honestly suspect the damage happened at UPS.  Plus a small dent in a corner shouldn't affect battery, right?  Anyway, after talking with a few people at repair, they noticed that their records show the iPad being 1 day out of AppleCare. 
    The last guy was going to just charge me for the battery replacement, which I am good with.  But, guess what, Apple can't partial charge, it's either all or nothing.  So, after about an hour of being on the phone, they will repair or replace the iPad at no charge to me (just this once, only). 
    I have to admit, that calling and talking with these guys was very helpful.  Everyone was friendly and cheering.  Plus I wasn't calling India (no offence to India).  I am definitely going to continue purchasing Apple products if this how their support works.  If only Cisco could learn to work that way...

  • Does the iPad 2 still have issues with light bleeding/yellowing?

    Hi,
    I placed an order for an iPad 2 back in April but cancelled the order when I heard about initial quality control issues such as light bleeding/yellowing.  However, I am keen to buy a iPad 2.  Could anyone who bought an iPad 2 more recently (say, since mid May) advise whether they too have had these issues?  I can't afford to spend £500+ on a device that doesn't work like it's supposed to.
    Thanks!
    Tony

    Hi there Tony!
    All iPads should work as expected, to have a fault with one is usually a random, and rare event. Your iPad will probably be perfect, only a few out of a very large number have defects.
    However, if your iPad does not meet your standards when you purchase it, I would take it to the local Apple Store. You receive a 1 year limited warranty, and they will be happy to replace it if any defects occur.
    Hope that put your mind at rest.

  • Anyone have an iPad 2 where the light bleed isnt an issue?

    I am wanting to see if anyone is getting iPad 2's that don't have the light bleed problem

    There have already been threads with this same topic.
    See, for example, this thread: http://discussions.apple.com/thread.jspa?messageID=13222003&#13222003
    You can use the search option to find previous info on the forums.
    Needless to say, there is little incentive to post about non-problems.

  • Is the iPad 2 light bleeding issue fixed yet?

    Did Apple finally fix the issue of light bleeding from under the bezel or are defective iPad 2s
    still being sold?
    Anybody knows?
    Regards

    Hey everyone,
    Just purchased my iPad 2 yesterday from the Apple Store in Birmingham. It was the last one left in the store so you can imagine how happy I was to get one finally! However I have also noticed mine is suffering from this backlight bleeding problem, in quite a few spots around the screen. I also have either a couple of dead pixels or a large piece of dust stuck under the glass in the middle of the screen, which is equally annoying. Will Apple exchange this for me? Should I ring up the nearest Apple store and see what they'll do? I love this device and just wanna get on and use it, but for the money I'm paying I don't think I should put up with defects. What's everyone's advice?

Maybe you are looking for