What can I do if my IPhone 4 will not restore after the iOS 6 update?
It is displaying that an unknown error occured when I try to restore it. HELP!
I'm having the same problem. I got error message 21. I went to apple store. they are saying i have a hardware error. Really, my phone was working before the update. Asked me for $150 to get another one when I am due to get a new one and wanted to pass this one on to my child.
Help please,
I will be glad to go back to the older software update
Similar Messages
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Hello, I wonder if you can help me. My iphone will not restore. iphone prompted restore in itunes I have downloaded all available Apple downloads and the iphone software and firmware restore was almost complete when the message similar to 'iphone restore failed' appeared. I cannot make or receive call
Hi, Mangy1.
Thank you for using Apple Support Communities.
Here is the best resource when experiencing issues restoring your iPhone.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If the issue still persists, please reply back with the exact error message received.
Cheers,
Jason H. -
Did a restore, and now my iPhone will not activate, though the iOS activation server seems to be "green"
SIM card is inserted, connected to wifi, and connected to iTunes though it tells me it is "unable to continue at this time"
Any other solutions?Hi JG14usa,
Welcome to the Apple Support Communities!
I understand that you attempted an update on your daughter’s iPhone but the update will not complete. For this type of situation, it may be necessary to place your iPhone into recovery mode and restore. Please use the instructions located in the attached article to complete this process.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Best regards,
Joe -
My Itunes will not start after the latest update. I keeo getting error message tEventType : InPageError P1 : c000009c P2 : 00000003 . I have tried to reinstall but no joy. Any advise?
'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
HT201210 my Ipad will not restore after trying to update what do I do?
I tried to update my Ipad to 6.0 . NOw I am getting an alert that was unable to restore!!! What do I do? All I was trying to do was add some music to my IPAD!!
Did you get an error #? What iOS version are you currently running?
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. For the iPad Mini the iOS is 6.0.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom -
HT201328 My iPhone will not unlock after the restore on iTunes.
I request to unlock my iPhone from AT&T they send my e-mail that to plug my iPhone in to iTunes and I did the process after the restore my will not unlock.
Check the status of unlock on-line.
https://www.att.com/deviceunlockstatus/client/en_US/?
Bring to their notice. -
My iPhone will not start after new software update. Freeze on apple screen
I updated the phone software today through the new software update directly from the phone and it will not restart past the apple screen. I have tried a hard restart, no dice.
wish I had waited.Got it back up and working by putting in recovery mode and restoring through itunes, but lost lots of settings and app. info. I took about 4 efforts to resync after restore, not sure why, certainly not smooth or intuitive. 2 hours of my life I wish I had back.
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My iphone will not unlock after the new ios7 update
my lock button is also broke so how do i get my phone back to normall
Check the status of unlock on-line.
https://www.att.com/deviceunlockstatus/client/en_US/?
Bring to their notice. -
My email account will not work after the jellybean update
I had a yahoo mail account linked to the e-mail service that comes with the galaxy s3. It worked fine. Now all it does is repeatedly notify me that sign in has failed. I have retyped in the account name and password numerous times.
Also if i download the yahoo mail application it works.
Why does it not work on the default e-mail application.
I have also tried to remove the account from the phone, it does nothing when i click remove account.
HELP PLEASE!There is a problem with Yahoo Mail and the JellyBean update (4.1.1). I updated my Galaxy S3 yesterday from Ice Cream Sandwich to JellyBean and Yahoo Mail no longer automatically notifies me when new Yahoo mail arrives (Gmail still works fine though). I have Yahoo Mail configured in the phone's email client - the shortest auto-sync period available is 1 week!
I spent the whole day trying to get the phone's built-in email client to work with Yahoo Mail like it did before the upgrade with no luck.
The only way I get my Yahoo mail is to use the separate "Y! Mail" app, from Google's App Store, and check it periodically... that's a workaround, but I miss the auto-notification I had with ICS.
Message was edited by: blaisdf -
My iPhone will not restore the process starts and then a message pops up saying 'we are unable to continue with your activation at the time' I have tried a few times now and the same. What can I do ? As I can't use iPhone at all now!!
Sorry... But...
The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
You will need to look elsewhere.
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743 -
I had trouble with a iTunes download. Two songs of an album were not complete. I contacted iTunes and they redownloaded the tunes. My iTunes now has the complete copies. The trouble is my iPhone will not accept/sync the complete copies. It will only play the original incomplete copies of these songs. I've made new playlists and made sure I had the correct items checked to backup/sync. Still only the incomplete copies are played via the iPhone. What's up? What can I do to get to the iPhone to sync the correct version?
- Are you saying that they are not listed in your Purchased section?
Downloading past purchases from the App Store, iBookstore, and iTunes Store
- Are they listed in your Puchases history when you log into your account on your computer?
- Are they still available now for purchase? If not then you are out of luck
If they are still available and listed in your Puchase History then contact iTunes
http://www.apple.com/support/itunes/ -
I am getting an error "The older version of Bonjour cannot be removed" I am trying to get rid of all of my Apple Software. What can I do? Because it will not let me uninstall iTunes either.
Akeenleyside,
Are you removing your Apple software in an attempt to update to iTunes 10.5? I ask this because I am getting the same message when trying to install iTunes 10.5. -
What can I do, if a DVD will not play?
What can I do, if a DVD will not play?
You don't want to change the player Region Code. If I remember correctly you can only change the Region Code three times and it sticks to the last Region Code you selected.
Does the DVD play in another player? -
I just subscribed to imatch while logged in to iTunes on a mac computer that belongs to someone else. (I was logged in to MY iTunes) my iPhone will not turn on the MATCH function, saying I am no subscribed. I've powered off and on. can anyone help?
Hi,
I am having the same problem. Itunes reports that it's uploaded all the music etc.
When I turn the match function on, it says "you are not currently subscribed to itunes match".
I have restarted the phone and coputer, logged in & out several times to no avail.
Any ideas or suggestions? -
I Upgrade Iphone 3GS And After All Iphone Cant Active.. what Can I Do.. ,,Your Iphone Could Not Be Activated Because.......,
Activation issues are almost always the result of a device that has been hacked or jailbroken.
If this is the case, no support can be provided here.
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