What can i do if the itunes people took more money than they are suppose to from my itunes card
My money balence was $8 and something.i bought an app that was $1.99. When I had to put in the password, i accidently typed it wrong, but they didn't say to correct it, they only said '' unable to purchase''. so i tried to download it again, and when it fully downloaded it, i went to check how much money i have left. and instead of having $6 i have $4. what should i do???????????? help me plzzzz!!!!
These are two possible approaches that will normally work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Deauthorize the old computer if you no longer want to access protected content on it.
Restore the backup to your new computer using the same tool used to back it up.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
Note if you have iOS devices and haven't moved your contacts and calendar items across then you should create one dummy entry of each in your new profile and iTunes should merge the existing data from the device.
If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
Should you be in the unfortunate position where you are no longer able to access your original library or a backup then then see Recover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data.
tt2
Similar Messages
-
ITunes/App store took more money than it is supposed to
Hi guys,
I have a problem with App store. I purchased an app through App store on my iPhone. It cost 0,89€ and the App store took about 2€ from my bank account. How is that possible ? I've already checked my iTunes ID and purchases.
I would appreciate any help
Thank you
JakeHey velmistr jakub,
Thanks for the question. If this was your first purchase with the App Store, or the first purchase after updating your payment information, the additional amount you see may be an authorization hold:
iTunes Store & Mac App Store: About payment card authorization holds
http://support.apple.com/kb/HT3702?viewlocale=en_US
As with many other merchants, the iTunes Store and Mac App Store places an authorization hold on your payment card account for the approximate amount of any purchase you make. If you update your billing information, the iTunes Store or Mac App Store will place an authorization hold on your payment card account, usually in the amount of 1 USD or the local currency equivalent, to verify your account information.
In any case, if you would like to look into this further you can contact our iTunes Store Support by reporting an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Thanks,
Matt M. -
Help. I downloaded the OS lion. Then I imported some photos with the "iPhoto". But I see only the photos in the "last import" but I can not see in the library or photos of events, although they are marked as a number.
bioetico wrote:
I understand the problem, why is the date before which the photos.
LN -
Why are the apps i download larger in size than they are supposed to be
When i download an app off the app store, the app is larger in size than it is supposed to be on my pc and on my ipod.
For example i might download an app that says its 100mb on the app store but when it installs on my ipod or pc it will take up about 200mb.
This problem started happening when i updated Real Racing 2 from my ipod over wifi. It is like when i download something from my account it installs the app but doesnt delete the download.
Any ideas on how to fix this problem or what this problem is will be very helpful.Oooft thanks for rapid responce!! It is same account as purchased app, defo compatible (3 of them used to be on ipod then disappeared) and this is only computer I've ever used with ipod. I also did a software update just incase and tried dragging and dropping them into device but it won't let me!!!!! I will try the restictions thingy!
-
Does anyone know how to redeem an iTunes card that was wash and it only has 13 numbers left?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Im trying to import cds i got for xmas onto my itunes and they arecoming up with no artist/album cover or track names, when i click get track info it says i have not internet connection, but im on my windows laptop and can get on the internet, is there something i need to so in itunes tmake it rcognise the album details?
Hey there lollypops21,
It sounds like you are connected to the internet otherwise, but iTunes is giving you this error message when trying to get info from the Gracenote database to retrieve your album info. I had a couple of articles I wanted to recommend you try. First this one named:
iTunes for Windows can't access the Internet if proxy settings are incorrect
http://support.apple.com/kb/ts1490
You can always enter in the album information manually with this article if needed:
iTunes 11 for Windows: Edit song and CD information
http://support.apple.com/kb/PH12360
Customize song and CD info
You can edit information in the Info window to make it easier to find and sort items in your library. For example, you can:
Group individual movements on a classical CD into one work by indicating the name of the work (for example, “Piano concerto in A Minor, Op. 54”) in the Grouping field.
Group songs that are part of a compilation together in your library by clicking the Info button and selecting the “Part of a compilation” checkbox.
Identify the individual artists on a tribute album in the Artist field, and type “various” in the Album Artist field.
Create your own genre category by clicking Info and typing the category in the Genre field.
Change the order in which tracks on a CD play by changing the numbers in the Track Number fields.
Create a Smart Playlist that includes only songs that are just the right speed for your workout by typing the number of beats per minute in the BPM field. For instructions, see Create a Smart Playlist.
Identify a movie as a music video (click the Options button, and choose Music Video from the Media Kind pop-up menu).
Identify an item that you imported from a CD as an audiobook, so it appears under Audiobooks instead of Music (click the Options button and choose Audiobook from the Media Kind pop-up menu). If you do this, iTunes also remembers your place in the audiobook.
Enter custom sorting criteria for an item. Select the item, choose File > Get Info, click Sorting, and enter the custom text.
iTunes retrieves CD information from the Gracenote media database. For more information, visit the Gracenote website.
Thank you for using Apple Support Communities.
Take care,
Sterling -
I took photos on my iPhone on yesterday and they all saved. I looked at my photos the next day and they were still there. I took more photos and now none of the last photos that I took in the last two days are there. Why did they not save? Can I get them back? My storage was not full. I just updated my iPhone to ios 7.1 a few days before.
Close all open apps by double-tapping the home button, then swiping up and off the screen with the app window (not the smaller icon).
Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss) -
Some of the birthdays I have entered in Address book appear in my Ical one day and one year earlier than the date I have given. Eg. I have entered a birthday in Address book as 23 March 2011 and it appears in Ical as being on 22 March 2010. Other names have no problems. There are only some that do not appear with the correct date and year. Why is this? Has anyone found how to correct this strange problem? I have Time Zones ticked.
Bronze2011I'm having this exact same problem, but it's doing it with a bunch of birthdays. I also did 0001 when I didn't know the birth year, so I went back and did a more current year, but they still aren't showing up where they should be...or at all. It's completely bizarre.
-
I can not connect to the ITunes store. I have updated my apple ID and made sure that everything is set correctly. However, I can not purchase or update any apps no matter what I do. My partner has the same phone and hers works perfectly. I'm not sure how to sort this out. Please help
Thanks
AndyI've been having this problem for weeks and have found no solution to it. There are lots of other people with this issue too if you look back on the boards. I even e-mailed AND called Apple and have had no luck. I tried all the suggestions they gave me and all the ones I found on here- nothing worked. I even uninstalled and re-installed iTunes (boy was that a pain!) and no difference.
The weird part is that I have an old laptop that works and if I buy music with the laptop I can download it with my regular computer buy buying does not work on my regular computer. That tells me it's not a connection issue. I can't get to my account either.
I can't figure out why an issue that has kept so many people from purchasing a product has been ignored! -
I have problem with Itunes losing where podcasts and some purchased music is located. Don't know how Itunes losing the locations of the files and I can't find the files on my hard drive. What can I do to stop Itunes losing location and restore my files?
Try assigning Queen as the Album Artist on the compilations in iTunes on your computer.
-
I have 2 itunes accounts that I want to put on one iCloud, but can't get them to sync. What can I do that the instructions aren't telling me?
You don't mention anything about the music files on your computer that were used to copy into iTunes. If you have moved those files to a different location on you PC you will get that error message from iTunes. This is because iTunes will look for the music files in the original location that they came from on your PC when they were copied. If this is the case you have to tell iTunes to look in the new location for the music files or move the music files back to the original location.
-
After installing the latest itunes/quicktime update I can no longer acces the itunes store nad my iphone does not complete syncing. What can I do to fix this? I have tried uninstalling and reinstalling itunes. I have uninstalled and reinstalled windows updates. I have checked the firewall settings. what else?
The problem is with version 10.4.1. I had to reload 10.3 to get it to work. The recommendation from a previous poster worked for me. Here was their list of steps:
Go to Control Panel>Programs>Uninstall
2. Uninstall the following Apple programs in the following order:
a. iTunes
b. QuickTime
c. Apple Software Update
d. Apple Mobile Devices Support
e. Bonjour
f. Apple Appllcation Support
3. Reboot PC
4. Find, Download and Install iTunes 10.3 (you can find it at FileHippo.com)
If you start iTunes now you will get an error message saying that the current iTunes library was created by a newer version of iTunes. To correct this:
5. Go to your Music>iTunes folder and delete the "iTunes Library.itl" database file
6. Within this iTunes folder find and open the "Previous iTunes Libraries" folder and locate the most recently dated "iTunes Library (date).itl" database file.
7. Copy and Paste this file back into the iTunes folder
8. Rename this "iTunes Library (date).itl" file by removing the date. It should say "iTunes Library.itl"
9. Reboot PC -
I can sign on to the iTunes store using my ID but when I want to check my billing information (to change the existing info) it wont accept my password? What do I do?
Adding Open DNS codes to your Network Preferences, should give good results in terms of speed-up as well as added security, (including anti-phishing and redirects) (Full information about Open DNS is here: http://www.opendns.com/home/nobloat ) and further independent information can be read here:
http://reviews.cnet.com/8301-13727_7-57338784-263/free-dnscrypt-tool-enhances-ma c-web-security/?tag=mncol;txt
and here:
http://www.macworld.com/article/1146064/troubleshootdns.html?t=234
Open System Preferences/Network. Double click on your connection type, or select it in the drop-down menu, and in the box marked 'DNS Servers' add the following two numbers:
208.67.222.222
208.67.220.220
(You can also enter them if you click on Advanced and then DNS)
Sometimes reversing the order of the DNS numbers can be beneficial in cases where there is a long delay before web pages start to load, and then suddenly load at normal speed:
http://support.apple.com/kb/TS2296 -
HT4623 what can be done for the ipad that is making people dizzy and having headaches?
what can be done for the ipad that is making people dizzy and having headaches?
Go to settings>general>accessibility>reduce motion> turn on.
-
we have got a balance of 18 pence from the UK and we have moved to Australia and can not load a ozzie iTunes card on. what can we do? we do not want the 18 pence so you can cancel it.
Click here and request assistance.
(65586)
Maybe you are looking for
-
Need a way to make background sound continuous when combining clips?
I suspect the answer to this is that it can't be done in iMovie 8 and I need to use iMovie HD, but let me ask anyway. Perhaps one of you can tell me a clever way to do this. I am creating a home movie of a wedding, in which there is background music
-
Hi, PO created with commitment budget during the fiscal year but still it is open in year end , by mistake that PO open commitment budget does not carried forward to next year, further activity done against that PO like MIGO and MIRO in current year.
-
I try to plot data like this picture attached . is there anyone who know how to plot three axis on same graph . And point of Three peak value is marked as point. Help me. is it possible in labview? See JPG file Attachments: SDC11183.JPG 2664 KB
-
hi please explain process andsteps involved in returns third party order processing? and creidet
-
Hi abapers , My requirement is , ALV report contains field of quan datatype , and its value is suppose 5,000 which displayed in ALV report , while downloading the data of ALV report in excel sheet ,it displays value as 5,000 . i want to display thi