What can i do to fix the following : You may need an additional audio decoder to play the soundtrack of this file. This file contains a track in the Dolby AC3 Audio (code "8192") format. You may need to install a DirectShow decoder for this audio format i
You may need an additional audio decoder to play the soundtrack of this file.
This file contains a track in the Dolby AC3 Audio (code "8192") format. You may need to install a DirectShow decoder for this audio format in order to hear the soundtrack of this file.
Luckily, there are DOZENS of video/media players and extensions avaliable for the Mac. Many of them are FREE, some of the better FREE ones are...
PERIAN (quicktime extension)
http://perian.org/
QUICKTIME 7.6.6
http://support.apple.com/kb/DL923
VLC media player
http://www.videolan.org/vlc/
NICEPLAYER
https://code.google.com/p/niceplayer/
And if none of those work, there is a possibility that those video files may be corrupted.
Similar Messages
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Hi, my MacBook Pro has become very slow... what could be causing this and what can I do to fix it?
Hi, my MacBook Pro is working very slowly.. what could be causing it and what can I do to fix it??
First, back up all data immediately, as your boot drive might be failing.
There are a few other possible causes of generalized slow performance that you can rule out easily.
Reset the System Management Controller.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Check your keychains in Keychain Access for excessively duplicated items.
Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
Otherwise, take the steps below when you notice the problem.
Step 1
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)
Step 2
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long. -
This message appeared and does this just mean I need to upgrade Quick time player? This file contains a track in the Dolby AC3 Audio (code "8192") format. You may need to install a QuickTime™ component for this audio format in order to hear the soundtrack of this file.
Luckily, there are DOZENS of video/media players and extensions avaliable for the Mac. Many of them are FREE, some of the better FREE ones are...
PERIAN (quicktime extension)
http://perian.org/
QUICKTIME 7.6.6
http://support.apple.com/kb/DL923
VLC media player
http://www.videolan.org/vlc/
NICEPLAYER
https://code.google.com/p/niceplayer/
And if none of those work, there is a possibility that those video files may be corrupted. -
When you install Premiere Pro as the admin on an iMac the audio functionalities work well but a second admin account on the same machine does not work. What can I do to fix this?
It is a bad idea to hack computer passwords when you don't own the computer
Good luck with the school and the parents. -
I am using the Adobe Acrobat Reader on a mac and I followed all the directions to copy an image but when I press paste only half of the image appears or it appears as an empty square. What can I do to fix this?
Hello,
I would like to inform you that not all the browsers and online PDF readers support copying text from a PDF. If you have opened the PDF online, please download PDF file to your computer and then open the file in Adobe Reader.
Please share a screenshot if the issue still persists.
Regards,
Nakul -
I installed Yosemite and now my computer is slow when logging in. Also when I type my password, a bar appears measuring the process and then all of a sudden the screen images are distorted. After that my home screen appears and everything seems normal. What can I do to fix this?
Here is what the etrecheck results are:
Problem description:
slow at start up, screen is distorted while logging in, it is fine after
EtreCheck version: 2.1.8 (121)
Report generated April 5, 2015 at 9:42:01 AM PDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 297
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 0:7:0
Disk Information: ℹ️
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 318.84 GB (174.85 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 319.21 GB Online
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.devguru.driver.SamsungComposite (1.1.0) [Click for support]
[not loaded] com.logmein.driver.LogMeInSoundDriver (1.0.3 - SDK 10.5) [Click for support]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.1.0) [Click for support]
[not loaded] com.devguru.driver.SamsungACMData (1.1.0) [Click for support]
Startup Items: ℹ️
HP Trap Monitor: Path: /Library/StartupItems/HP Trap Monitor
Startup items are obsolete in OS X Yosemite
Problem System Launch Daemons: ℹ️
[failed] com.apple.ucupdate.plist
[failed] com.apple.watchdogd.plist [Click for details]
Launch Agents: ℹ️
[not loaded] com.google.keystone.agent.plist [Click for support]
[not loaded] com.hp.help.tocgenerator.plist [Click for support]
[not loaded] com.logmein.LMILaunchAgentFixer.plist [Click for support]
[not loaded] com.logmein.logmeingui.plist [Click for support]
[not loaded] com.logmein.logmeinguiagent.plist [Click for support]
[not loaded] com.logmein.logmeinguiagentatlogin.plist [Click for support]
Launch Daemons: ℹ️
[not loaded] com.adobe.fpsaud.plist [Click for support]
[not loaded] com.google.keystone.daemon.plist [Click for support]
[not loaded] com.logmein.logmeinblanker.plist [Click for support]
[not loaded] com.logmein.logmeinserver.plist [Click for support]
[not loaded] com.logmein.raupdate.plist [Click for support]
[not loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[not loaded] com.adobe.ARM.[...].plist [Click for support]
[not loaded] com.facebook.videochat.[redacted].plist [Click for support]
[not loaded] com.google.GoogleContactSyncAgent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper UNKNOWN Hidden (missing value)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
HPEventHandler Application (/Library/Printers/hp/hpio/HPEventHandler.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
LogMeInSafari64: Version: 1.0.660 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
LogMeIn: Version: 1.0.660 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
LogMeInSafari32: Version: 1.0.660 [Click for support]
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
AdobePDFViewer: Version: 10.0.1 [Click for support]
SharePointBrowserPlugin: Version: 14.1.0 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.7
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
7% ocspd
4% WindowServer
1% kextd
0% ps
0% securityd
Top Processes by Memory: ℹ️
137 MB Microsoft Word
120 MB Safari
86 MB ocspd
82 MB CalendarAgent
77 MB WindowServer
Virtual Memory Information: ℹ️
310 MB Free RAM
1.89 GB Active RAM
1.55 GB Inactive RAM
544 MB Wired RAM
1.13 GB Page-ins
8 KB Page-outs
Diagnostics Information: ℹ️
Apr 5, 2015, 09:32:47 AM Self test - passed
Apr 5, 2015, 09:30:05 AM /Users/[redacted]/Library/Logs/DiagnosticReports/AdobeResourceSynchronizer_2015 -04-05-093005_[redacted].crash
Apr 4, 2015, 01:12:41 PM /Users/[redacted]/Library/Logs/DiagnosticReports/AdobeResourceSynchronizer_2015 -04-04-131241_[redacted].crash
Apr 4, 2015, 08:13:57 AM /Users/[redacted]/Library/Logs/DiagnosticReports/AdobeResourceSynchronizer_2015 -04-04-081357_[redacted].crashReinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
After installing Leopard, my G4 will no longer boot in OS 9.22.
(Classic still works, but I need it to boot in OS 9.)
Any clues about what the Leopard installer might have done to my machine that rendered OS 9 boot unusable? (And what can I do to fix it?)
Details:
G4 Gigabit Ethernet
Boot ROM version: 4.2.8fl
Accelerator card added: 1.6 MHz
1.5 Gig Ram
I have erased the partition that had Leopard installed on it.
I zapped the pram.
In Open Firmware, I "reset-nvram", and then "reset-all"
I tried to reinstall G4 FW Update 4.2.8, but that must be done when booted from OS 9, and of course, that's the problem: it won't boot into 9.
I tried restarting from 9.2.1 DVD.
I tried restarting from an external firewire drive containing OS 9.2.2.
I tried moving a fresh OS 9.2.2 system folder into an empty partition on an internal hard drive. (Partition was created WITH OS 9 drivers installed.)
All attempts to boot into OS 9 give me the same results - grey screen - no spinning beach ball, no icons or logos - just a blank grey screen.
This machine still works fine in OS 10.3 and 10.4, and it worked fine for many years booting into OS 9, until I installed Leopard, and I haven't been able to boot into OS 9 since then, although I have done considerable research online and tried many things.
I have since learned that this machine does not support Leopard - 10.5. Fine, but how did it break 9.2.2?
Any help greatly appreciated.Thanks for checking in, BDAQua.
Problem solved.
In the docs that came with my Powerlogix accelerator card, I found this sentence buried:
"If you reset the PRAM, the NVRAM code for OS9 compatibility is cleared, so you will have to boot from the Firmawre Update CD and perform this process again in order to boot in OS9."
The "process" it's referring to is the process of setting up the NVRAM for booting into OS9 from the CD.
Fortunately, I was able to find the disk, and it worked as expected. I can now, once again boot into OS9.
Conclusion: My (unadvised) attempt to load Leopard on this old machine apparently reset the PRAM on the accelerator card and cleared the NVRAM code for OS9 boot. Although I did attempt to reset the NVRAM via Open Firmware, it did not reset it on the accelerator card.
So, thank you BDAQua, for your "Ah yes" . . . that's all I needed to steer me in the right direction.
Gratefully,
tupester -
After installing the latest itunes/quicktime update I can no longer acces the itunes store nad my iphone does not complete syncing. What can I do to fix this? I have tried uninstalling and reinstalling itunes. I have uninstalled and reinstalled windows updates. I have checked the firewall settings. what else?
The problem is with version 10.4.1. I had to reload 10.3 to get it to work. The recommendation from a previous poster worked for me. Here was their list of steps:
Go to Control Panel>Programs>Uninstall
2. Uninstall the following Apple programs in the following order:
a. iTunes
b. QuickTime
c. Apple Software Update
d. Apple Mobile Devices Support
e. Bonjour
f. Apple Appllcation Support
3. Reboot PC
4. Find, Download and Install iTunes 10.3 (you can find it at FileHippo.com)
If you start iTunes now you will get an error message saying that the current iTunes library was created by a newer version of iTunes. To correct this:
5. Go to your Music>iTunes folder and delete the "iTunes Library.itl" database file
6. Within this iTunes folder find and open the "Previous iTunes Libraries" folder and locate the most recently dated "iTunes Library (date).itl" database file.
7. Copy and Paste this file back into the iTunes folder
8. Rename this "iTunes Library (date).itl" file by removing the date. It should say "iTunes Library.itl"
9. Reboot PC -
My nephews iPad Mini is stuck on the lock screen. It's frozen and you can't slide the unlock bar. I tried rebooting it and it didn't work. What can I do to fix it?
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
I can not update my apps on my iMac all I get is - To update this application, sign in to the account you used to purchase it. what can I do to fix this?
Here is the link to the Mac App Store (MAS) forum:
https://discussions.apple.com/community/mac_app_store/using_mac_apple_store
You might want to browse or search through that one and then create a new post there if you can't find an answer; I've heard of posts detailing problems with iLife applications if you either buy a used Mac or wipe/reinstall your OS. I'm not knowledgeable enough about that subject, but somebody there should be. -
Since installing 10.7.3 my downloads say that I do not have enough space on my computer for the download. These downloads are never more that 200 megs or so and I have 270 gigs left on my hard drive. Somehow the remaining space on my hard drive is not being correctly read. What can I do to fix this? I have run permissions repair several times, but to no avail.
Th downloads do not finish. I am dowloading to a file on my desktop called MUSIC, but it first starts to download to my desktop and then I move it to the MUSIC file also on my desktop and I have been doing this without incident using 10.7.2 as well as 10.7.1 and 10.7.
-
adobe keeps crashing, you can be on a web page reading and the browser opens the page in a new browser. I did not have this problem the older versions. What can I do to fix this problem.
See [[Firefox keeps opening many tabs or windows]]
-
all of a sudden my iphone stopped charging and you can't hear the music through my ihome iH150 when I connect it to the dock, what can I do to fix the ihome? The ihome does turn on and I already checked for dock possible problems and I don't see anything wrong.
I also have to add that the right earbud only doesn't work on my phone while i'm listening to music. If I'm face timing it's okay. what the heck.
-
My phone iPhone 5c is stuck on the loading screen when you boot up, what can i do to fix it?
My iPhone 5c is stuck on the loading screen when you boot up, what can i do to fix it?
Try a reset. Hold the on/off and home buttons together for about 10 seconds till the Apple logo appears.
-
When I try to load certain webpages, a message says I have to have Javascript enabled with instructions on how to enable Javascript. Javascript IS enabled, but I still get the same message. What can I do to fix this?
To avoid confusion: http://kb.mozillazine.org/JavaScript_is_not_Java
http://kb.mozillazine.org/Java <br />
http://kb.mozillazine.org/JavaScript
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