HT3775 This file contains a track in the Dolby AC3 Audio (code "8192") format. You may need to install a QuickTime component for this audio format in order to hear the soundtrack of this file.

This message appeared and does this just mean I need to upgrade Quick time player? This file contains a track in the Dolby AC3 Audio (code "8192") format. You may need to install a QuickTime™ component for this audio format in order to hear the soundtrack of this file.

Luckily, there are DOZENS of video/media players and extensions avaliable for the Mac. Many of them are FREE, some of the better FREE ones are...
PERIAN (quicktime extension)
http://perian.org/
QUICKTIME 7.6.6
http://support.apple.com/kb/DL923
VLC media player
http://www.videolan.org/vlc/
NICEPLAYER
https://code.google.com/p/niceplayer/
And if none of those work, there is a possibility that those video files may be corrupted.

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What can i do to fix the following : You may need an additional audio decoder to play the soundtrack of this file. This file contains a track in the Dolby AC3 Audio (code "8192") format. You may need to install a DirectShow decoder for this audio format i

You may need an additional audio decoder to play the soundtrack of this file.
This file contains a track in the Dolby AC3 Audio (code "8192") format. You may need to install a DirectShow decoder for this audio format in order to hear the soundtrack of this file.

Luckily, there are DOZENS of video/media players and extensions avaliable for the Mac. Many of them are FREE, some of the better FREE ones are...
PERIAN (quicktime extension)
http://perian.org/
QUICKTIME 7.6.6
http://support.apple.com/kb/DL923
VLC media player
http://www.videolan.org/vlc/
NICEPLAYER
https://code.google.com/p/niceplayer/
And if none of those work, there is a possibility that those video files may be corrupted.

HT3775 unable to get quicktime movies to play on my imac. This is the error message I always get. "The document "4-20130701090400-5.mp4" could not be opened. The movie is not in a format that QuickTime Player understands.You may need to install additional

Unable to get Quick time movies to play on my imac. This is the error message I allways get.
"The document “4-20130701090400-7.mp4” could not be opened. The movie is not in a format that QuickTime Player understands.You may need to install additional software to open this type of file."

Download and install VLC Player. It plays more formats and is free and highly regarded.
http://vlc-media-player.en.softonic.com/mac
Cheers
Pete

Trying to watch a video on quick time player and i keep getting this message You may need to install additional software to open this type of file. what do i need to install and how

Trying to watch a video on quick time player and i keep getting this message You may need to install additional software to open this type of file. what do i need to install and how

I believe there is a technique which uses some similar suggestion to unwittingly tempt the user into installing malware, in order to be able to watch some (usually sexually explicit) video, so be aware of this ruse.
The only things I would download would be Perian that extends Quicktime, available here,
http://www.perian.org/
and if that did not do it, then try VLC to use instead of Quicktime.

I used migration to send photos form my Mac Book to my I Mac now i get an error message "iPhoto can not be opened because of a problem" Check with the developer to make sure iPhoto works with this version of Max OSX. You may need to install any availabl

I used migration to send photos form my Mac Book to my I Mac now i get an error message "iPhoto can not be opened because of a problem" Check with the developer to make sure iPhoto works with this version of Max OSX. You may need to install any available updates or reinstall IPhoto.
I tried installing Iphoto it said it was downloaded successfully. I still get the error messafe, and can not open any photos of program, any suggestions?

What version of iPhoto do you have on the Macbook and on the iMac? What systems are you running on the Macbook and on the iMac?
Does the message only refer to "a problem" or does it specify what it is?
Happy Holidays

The key could not be obtained. You may need to use the -keystore argument with the specified keystor

I am getting this error: "The key could not be obtained. You may need to use the -keystore argument with the specified keystore type." when trying to create an apk file using adt. I am following the steps mentioned here: http://blogs.adobe.com/ria/2010/10/28/creating-an-apk-file-using-flashbuilder-4-0/

Could a self save from premiere cause the problem? By this i don't mean the autosave.
Autosave is the only kind of 'self save', and is not likely to 'cause' project corruption.
thnx for your reply. My first question came from a remark of Gakhue:
"I'm using CS6 and I got that warning, I copied my project file on usb stick and re-opened in a different computer using CS5, it then gave me a few warnings about changing the name and saving it to auto save fault, I clicked away and said yes to each one"
So i wondered how he did it
The second question came from the fact that my last save was from 17 minutes after i left my studio. And i am not talking about an autosave. It was the main save of the corrupted videofile. And since i did not do it myself, the only option left is that Premiere did it? Or that premiere does not use the internal Mac clock and is on a different time. Which is not the case (just tested).

I used the plug in check and it said i needed to update adobe shockwave. However, i downloaded the most recent version and the check still says I am out of date. I installed 11.5.9r615 for apple os 10.swno leopard full 64 bit. why is this.

I uninstalled shockwave and reinstalled it with the same result. what gives?

I have that same problem on my laptop, it is because Adobe Shockwave does not support 64 bit systems yet...I am not sure how you would do it on your particular operating system, because I am running windows 7..but I have to go into IE 32 and run the update. Check yours and see...hopefully that will work for you or at least this explanation works .

HT3775 I am trying to play an MP4 video, it says "You may need to install an additional software to play this movie" .... What is it?

Any help?!

I would recommend using VLC player for random mp4 movie files.
If it is an MP4 from a known device like ipad or iphone perhaps ensuring itunes and OSX is totally up to date

The Server application, source file, or item can't be found, or returned an unknown error. You may need to re install the server application

Hello All, can anybody help?
The Problem
We are running SharePoint 2013 and document sets that have an excel file and a PowerPoint presentation both in the document set folder and we have mapped this to a unc path
\\SP.companyname.com\@SSL\DavWWWRoot\Documents
Once a link(graph) is added from excel 2010 (Ctrl C) then go into PowerPoint 2010 Paste > paste special > paste link (As Microsoft Excel Chart Object) click ok the graph goes into the PowerPoint presentation.
The graph/Table is added but in Power point 2010. Perfect.
The problem is when we close excel and try and click on the graph(link) we get the following error “The Server application, source file, or item can’t be found, or returned an unknown error. You may need to reinstall the server
application”
If we right click then we get
The Linked file was unavailable and can’t be updated
Has anybody else experienced this issue?
We are running SharePoint 2013 and document sets that have the excel file and PowerPoint in and we have mapped this to a unc path
\\SP.companyname.com\@SSL\DavWWWRoot\Documents
I think that Office 2010 does not link or cannot link to a url which it see the unc path as?? It works in Office 2013 but we have Office 2010 as standard across the firm also I have tried SP1 and SP2 for Office 2010 but still
no joy
Is anybody else experiencing this issue? is there at least a work around?
Many thanks in Advance
Jake

Hi,
Usually this issue is caused by the Protected Mode in Adobe software, since it's not a Microsoft product, the information I can provide is quite limited. I suggest you contact the support of Adobe first, ask if they can provide any suggestion.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Hi there, I cannot open bridge and I get this warning, "Adobe Bridge Cannot be Opened because of a problem. Check with the developer to make sure Adobe Bridge CC works with this version of Mac OS X. You may need to reinstall any updates for this applicati

Hi there, I cannot open bridge and I get this warning, "Adobe Bridge Cannot be Opened because of a problem. Check with the developer to make sure Adobe Bridge CC works with this version of Mac OS X. You may need to reinstall any updates for this application and Mac OS X" although bridge has been running on my Mac for over a yera. I have installed all current updates for Mac and reinstalled Bridge again from CC and still get the same issue? Any advice?

Would you please provide details about your setup?
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

TS3474 iTunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod.

What do I do about this message? I've restored it 3 times, but this message still comes up, and i cannot put music on it now.
iTunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod.

Sounds like your iPod is broken. Take it to Apple or someone else who repairs iPods and see if you can get it fixed, or get it replaced.

I cant print and get this message, "adobe elements, "the saved printer information is not compatible with this version of photoshop elements, or the saved printer is no longer available. you will need to check with your printer settings before printing."

I keep getting this message when trying to print in adobe elements, I am using a new Epson WF-3640 printer
"the saved printer information is not compatible with this version of photoshop elements, or the saved printer is no longer available. you will need to check with your printer settings before printing.

Hi,
If you are working in PSE13, please update it to latest PSE13.1 update available and see if it helps.
To apply update, you can go to Help > Updates and there you can see PSE13.1 update.
Thanks,
Anwesha

Preview failed because Adobe Muse could not make a connection over HTTP. The most common cause of this is Firewall software which prevents HTTP connections. You may need to change Firewall settings to allow Adobe Muse to make connections.

Preview failed because Adobe Muse could not make a connection over HTTP. The most common cause of this is Firewall software which prevents HTTP connections. You may need to change Firewall settings to allow Adobe Muse to make connections.
no firewall at all, in win 8.1, turned it off for all networks
ftp and publish works just fine

Hi,
Please take a look at this post : Re: Adobe Muse - Preview Failed
Regards,
Aish

When trying to open Pages 4.0.1 I get a message stating "Pages cannot be opened because of a problem, check with the developer to make sure Pages works with this version of Mac OS X. You may need to reinstall the application." Using OS X 10.6.8

When trying to open Pages 4.0.1 I get a message stating "Pages cannot be opened because of a problem, check with the developer to make sure Pages works with this version of Mac OS X. You may need to reinstall the application. Be sure to install any available updates for the application and Mac OS X."
I've run the software update several times. Pages is located in my iWork '09 folder in Applications. Using OS X 10.6.8

Delete and reinstall it.
(104030)

Anyone with a hint ref. why my office package wont work after showing this message: "Check with the developer to make sure it works with this version of Mac OS X. You may need to reinstall the application. Be sure to install any available updates"

also, I have to mention I already reinstalled package and nothing works. Help please!

Hi, thanks for getting back. Here is the full content on the window that pops up every time I click on my Word icon: "Microsoft Word cannot be opened because of a problem. Check with the developer to make sure Microsoft Word works with this version of Mac OS X. You may need to reinstall the application. Be sure to install any available updates for the application and Mac OS X. Click Report to see more detailed information and send a report to Apple". I reinstalled the application, and everything else is updated, so I am not sure what to do.

HT3775 This file contains a track in the Dolby AC3 Audio (code "8192") format. You may need to install a QuickTime component for this audio format in order to hear the soundtrack of this file.

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