What does it mean "Business Service leak: Web Engine State Properties"

Question

Hi ,
We are on the Siebel 8.0.0.2 with extra patches to address the memory Issues. we are experiencing memory Leak, When I increase the logging level to 5 and couple of other parameter enabled, I see statements like "Business Service leak: Web Engine State Properties" ( even for Custom Business Service as well). Also when I enable Trace Statements, I don't see Release statements for the ALLOCS associated with Business Services. I am wondering to know if you have experienced something of this sort? Any thoughts will be greatly appreciated.
Thanks,
GS
Edited by: user4496185 on Jan 20, 2009 12:03 PM

Answer 1

Agree with everyone's suggestions here. We recently went through a process of reviewing all of our eScript and found a number of occurrences of objects created and never destroyed.
We applied a standard approach of declaring object type variables at the beginning of each script then destroying them all with a finally() block at the end (oObject=null).
Initialising objects if and when they are required, instead of all up front at the beginning of a script, may also serve to reduce the impact of this problem. So instead of:
var oCustBS = TheApplication().GetService("Custom BS");
if (bIsRecord) {
     oCustBS.InvokeMethod("CustMethod");
oCustBS = null;
...use:
var oCustBS;
if (bIsRecord) {
     oCustBS = TheApplication().GetService("Custom BS");
     oCustBS.InvokeMethod("CustMethod");
oCustBS=null;
...There is an Expert Services Review which can be conducted that will identify problems, though it's relatively straight forward to do so yourself with enough time and effort.