What does the usb pointing to itunes symble mean. i have reset and it will not do anything but shoe that on the screen. I have it plugged in to itunes and its not doing anything?

What does the usb pointing to the itunes symble mean? its frozen on that screen, i plugged it in to itunes but its not doing anything

Hello crysta33,
Thanks for using Apple Support Communities.
The screen with an iTunes logo and cord indicates the device is in recovery mode, and will need to be restored by using iTunes. Take a look at the articles below for more information.
If you can't update or restore your iPhone, iPad, or iPod touch
Use iTunes to restore your iOS device to factory settings
Take care,
Alex H.

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I have to send large files like 5MB or biger via mobile phone, but in that cases phone is telling mi to plug in power. And when I do that, there is no problem to send the file. For smaller files there is no problem. How can I solve the problem? Because wh

I have to send large files like 5MB or biger via mobile phone, but in that cases phone is telling mi to plug in power. And when I do that, there is no problem to send the file. For smaller files there is no problem. How can I solve the problem? Because when I'm not at home I can't plug in the power.

hi,
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TS4009 I downloaded lots more storage and it says it has it but shows that it is loading. I can't take a picture, says its full. Why not?

Please help... why won't my new storage allow me to take pictures?

If you are out of room on your phone you have to delete something to free up space. Purchasing more iCloud storage only gives you more storage in iCloud; it doesn't give you more storage on your phone.

TS1814 I have a 4th gen. IPod Touch with IOS4 and i want to update it, but when I hit the Update button its says "contacting the IPod software server" and then after about 5 seconds it says "ITunes could not connect to the IPod software servers". Please h

I have a 4th gen. Itouch wiht IOS4 and i want to update it, but when i click the update button in ITunes it says "contacting IPod software server" and it looks like it is loading. However, after about 5 seconds it stops and says "ITunes could not connect to the IPod software server". I found the apple webpage that is supposed to help me, but when i went to the LAN settings in the control panel i found that 'Automatically detect settings" was already checked. I do not know what to do, Please help.

If yo mean the iPod will not connect to your wifi network:
Does the iPod connect to other networks?
Do other devices now connect?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

I just purchased Export PDF to Excel and it does not export anything usable. Your terminology should not be "export" but paste image, which is of no value. Please cancel my account and refund my money. What a shame you would advertise this as a product.

I just purchased Export PDF to Excel and it does not export anything usable. Your terminology should not be "export" but paste image, which is of no value. Please cancel my account and refund my money. What a shame you would advertise this as a product.

Hi pgrillo,
I'm sorry that you're disappointed with your ExportPDF subscription. I checked your account, and see that the order is still processing. As such, I'm unable to cancel it for you myself. However, a Customer Care agent can take care of your cancelation/refund quickly. Here is the contact information: Contact Customer Care. Click Still Need Help? Contact Us at the bottom of the page to find both phone and chat support options.
Best,
Sara

I just downloaded version 7.1.1 and my phone is stuck on a screen showing me to plug phone into computer and go to iTunes. When I do this, iTunes says my phone is in recovery and I need to do a hard restore. Doing this, it says it will go back to factory

how can I keep my data doing a hard recovery on my phone? I uploaded newest version and phone is stuck on a screen telling me to plug phone into computer and go to iTunes, when I do this, iTunes says my phone is in recovery and I need to restore, Can anyone please help me get my phone back without losing anything?

You shouldn't have to restore your phone to keep your data. But first press home and on button at the same time until phone shows up Apple logo an boots up normally. When the phone comes back on plug into ituens and back it up by selecting "Back Up Now". Once backed up, you can press update and install 7.1.1 and it will restore and recover all your previously backed up data. You can also press "update" and itunes will automtically back up the phoen and install 7.1.1.

My iphone 4 will not turn on but when connected to the pc in itunes it says my device is in recovery mode and when i do SHIFT restore and select my ipsw it extracts then this 3914 error message appears someone help!!!

my iphone 4 will not turn on but when connected to the pc in itunes it says my device is in recovery mode and when i do SHIFT restore and select my ipsw it extracts then this 3914 error message appears. i normal restore then it this error message appears 1601. and my iphone is in RECOVERY mode. and holding the power button and the home button doesnt do anything my latops just makes a ding sound after 6seconds. My iphone screen is just blank and will not come on and i really need help

Has the iPod been wetted?
Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Try on another computer.
Also see:
https://discussions.apple.com/message/12690674#12690674
https://discussions.apple.com/message/13032101#13032101
Last, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I have several ipod nanos. i can sync one, but since i connected the ipad 2 I am getting an error on two of them, it says cannot sync, error 13019. the loaded songs show on the computer (on the ipods), but not when the ipod is plugged off the usb

i have several ipod nanos. i can sync one, but since i connected the ipad 2 I am getting an error on two of them, it says cannot sync, error 13019. the loaded songs show on the computer (on the ipods), but not when the ipod is plugged off the usb. Any answers? please

You can sync your iPod with multiple computers, but what can be synced is very limited. See this article for more details.
http://support.apple.com/kb/ht1202
B-rock

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you can try this thread maybe? https://discussions.apple.com/message/16217061#16217061

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I have tried to restore my old iPhone 3, but when i tried the itunes logo and a pic of a USB cable have come up on my phone and now i cant do anything with my phone.Any ideas how i can fix this? I can make/receive call. iPhone 3GS(Ireally don't remember if it's a 3G or 3GS), iOS 3.1.2. Thanks for your help

please help me!!!

I have got an iphone 3g and when i got it it was jailbroken so i went to restore it but it failed now it says i need to plug it into itunes all the time. what do i do?

i have got an iphone 3g and when i got it it was jailbroken so i went to restore it but it failed now it says i need to plug it into itunes all the time. what do i do?

Kidcomeleon wrote:
i have got an iphone 3g and when i got it it was jailbroken so i went to restore it but it failed now it says i need to plug it into itunes all the time. what do i do?
Plug it into iTunes.

My iPhone got wet.. The phone is working except the home button but Siri is working.. I had also added the assistant touch but in that also the button did not work.. So what should I do???

My iPhone got wet.. The phone is working except the home button but Siri is working.. I had also added the assistant touch but in that also the button did not work.. So what should I do???

The phone is damaged. Take it in to an Apple Store or authorized service provider. More than likely you will have to pay for an out of warranty replacement.

My iphone automatically locked and it does not open again,but if u call the sim that was inserted you will hear that it was active,so please help me how to open my iphone 4,no display appeared if you touch the switch button

my iphone automatically locked and it does not open again,but if u call the sim that was inserted you will hear that it was active,so please help me how to open my iphone 4,no display appeared if you touch the switch button,

Hello arlyn-cavite,
If the screen is not showing anyting when you press any of the buttons you may want to try these steps.
From article iPhone: Hardware troubleshooting http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Take care,
Sterling

Hello, I have a question i will open i tunes but 1 min later there is wroten that my internet connection is not good for i tunes but yesterday was all good what can I do i will buy a new album

Hello
i have a question i will open I tune but 1 min later there is wroten that my internet conection is wrong but
yesterday it was all good What can i do i will buy a new album??

Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
    1.    Select Disk Utility from the main menu and click on the Continue button.
    2.    After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click on the Erase tab in the DU main window.
    3.    Set the format type to Mac OS Extended (Journaled.) Click on the Erase button and wait until the process has completed.
    4.    Quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Kappy, a pretty wonderful and very knowledgeable man, has tip for that which I have copied and pasted above

The sound of my iphone has dissapeared when I play games and when i listen to muisic but when I put the headphones the sound come back and I can control the sound,what should I do??

I was on a boat ride when some water fell on it but it was just a little bit then when i tried to control the sound and volume while playing and listening to music it didn't showed anything and just with headphones it appeared again and i could listen and I could control it again but when i take the headphones out it goes back to the same thing.What should I do??

try toggling the Ducking menuItem

What does the usb pointing to itunes symble mean. i have reset and it will not do anything but shoe that on the screen. I have it plugged in to itunes and its not doing anything?

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