What happened to corporate branding?

I understand things move on and we all need to be flexible and change with the times, but I was wondering what happened to corporate branding when sending large files in SEND. Seems to be completely gone!
Also it doesn't seem to remember the email addresses you type in as did YOUSEND.
Cheers,
Pat Doyle

Hi Johnathan,
I used the website to send files, which apparently just disappeared without trace and were undelivered. Primarily I subscribed to YouSend to be able to send out large files that would be unable to be handled by email because of their size. I would send directly through Acrobat Reader but many clients have ridiculously low size quotas in place on their email servers. I've even tried educating clients to use the Share service on Acrobat.com where they could review the documents on-line or download and print out. Sadly they don't seem to get it, they're either obstinate or thick (probably the former as they run multi million pound companies).
I work as a commercial designer producing catalogues and marketing material, hence the files can become significant in size. The reason the branding is an issue for me and I would imagine other professionals is that when the links come through on clients email systems they recognise them as being genuine and from a known source. This may well be the reason the files mentioned earlier disappeared without trace. They could well have been treated by the clients email systems as junk and removed. Hence my assertion for its re-instatement. No good me even asked them if his was the case as I'd just get the blank glazed over stare from them.
I know the majority of your customers probably don't use this and many of the other features that were removed from YouSend. Since the launch of the Creative Cloud I am aware that Adobe has had an enormous increase in its user base and that majority will be consumers. However Adobe should remember that whilst the rest of the world is moving to what everyone deems the post PC world, as designers we still need full featured, robust tools to create all the content for the post PC world of tablets, smartphones and devices.
I personally work in the Windows world on workstations by nature of the client base. I'm responsible for dragging a countrywide electrical distributor here in the UK into the twenty first century and getting the use of tablets and devices adopted by the workforce and management alike in the workplace. The reason for my irritation over the premature roll-out of the SEND service is not because I think it ill conceived, I don't there are many promising features in there. It's just that these companies have place their trust in me to make this transition to the digital age and I have in turn placed my trust in Adobe and its services to help me make that happen.
When things go wrong, it makes that job much harder. I don't want to have to defend my professionalism or choice of Adobe and its services being brought into question as this undermines confidence in what is proving to be a mountainous hill to climb. People want change, until they get change. Then they pick on the flimsiest of reasons or failures to support their argument not to have change.
Go ask Microsoft's Windows Team if I'm not right!
Sorry its a bit of a long reply, I just wanted to get across to Adobe that whilst everyone wants easy to use Apps for their devices. As designers we need robust, reliable tools not Apps. We'll all still be here on our workhorses be they Apple or Windows workstations building their wonderful post PC world.
Anyway good luck with SEND and I'll certainly give it another go when you have ironed out the issues. Please feel free to send me information when you think it fully ready for mainstream use.
Regards,
Pat Doyle

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