What happened to my $401.64?  Two weeks ago I had over $400 in my pre-paid account.  Now I can't make calls unless I add money.

This is just crazy.  Perhaps I need to switch to a jitterbug or something more straightforward for the rare calls I make.  I was on an auto  pre-pay, but I got so far ahead I asked to stop it.  Now apparently I'm just screwed out of $400? 

    Oh my, banjobill!  This isn't the experience we want you to have with our service.
So that this issue is resolved and you're able to make and receive calls, please reach out to our Prepaid Customer Service Team at (Toll Free) 888-294-6804 or *611 from your handset.  They will be glad to assist you with restoring your services.  Thanks!
AnthonyTa_VZW
Follow us on Twitter @VZWSupport

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