What if I purchased an iPhone app instead of an iPad app

WhaT if I purchased an iPhone app for my iPad instead of an iPad 2app? Can I exchange it in the app store or do I need to just buy the right app?
I realize it was my fault...I am new to buying apps at the iTunes store

If there is a separate iPad version (not usually the case, but some apps do have separate versions) you might be able to plead your case with iTunes customer support and get a refund on the original purchase. No guarantees,but they have been known to be flexible at times. :-)

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HT3702 Can i get a refund if i have purchased the wrong version? I purchased the iphone version instead of the ipad version.

Is it possible to have a refund from Apps Store?
I clicked on the wrong version for my new ipad. After installing, then I noticed it is meant for the iphone.
I have purchased Catan Settlers game. Also, the description is misleading. It does not include the seafarers expansion as mentioned in the description.

Sorry, but Apple's policy states that, "all sales are final > iTUNES STORE - TERMS AND CONDITIONS
But if the information is misleading, you can at least ask for a refund.
Use the email form here > Apple - Support - iTunes Store - Contact Us

I just purchased an iPhone 6 and got the iWork-apps for free. Shouldn't they be free for my MacBook now too?

I just purchased an iPhone 6 and got the iWork-apps for free.
I had the impression that I would get a free copy for my Mac too. Is this correct?

Hi ..
Afraid not. Reason being, the apps that run on your iPhone are designed for iOS.
Apps that run on your Mac are designed for OS X.
Two different operating systems.
Those apps must be purchased separately from the App Store on your Mac.

HT204053 I am looking at purchasing an iphone and we have a ipad and ipod at home all under the same apple id. I would like my daughter to have a seperate id then myself for signing in for itunes, etc...what do I need to do to make this happen.

I am looking at purchasing an iphone and have an my daughter has an ipad at home and I want to have seperate apple ids when we use them and download and such.. What do I need to do?

If you want her to have a new iTunes account then there are instructions on this page for how to create one : http://support.apple.com/kb/HT2731
Or if you don't want to give credit card details then follow the instructions on this page when creating the account : http://support.apple.com/kb/HT2534
You can then use that account on the phone (Settings > iTunes & App Store for the stores, Settings > iCloud etc)
All of your downloads from your existing account will remain tied to that account. If you want to use the same computer for syncing then you can do do, you can have more than one account authorised on a computer's iTunes (Store > Authorise This Computer menu option), but only one account can be logged in for purchasing/downloading. But if you use iTunes Match, automatic downloads or redownload an account's past purchases then you may tie that computer to that account for 90 days : http://support.apple.com/kb/HT4627 - so you won't be able to do any of those three things on a different account until the 90 days have completed (it shouldn't affect being able to make new purchases)

How do I sync iPad and iPhone without getting all the iPad apps on the phone

iPhone 4 tried to download all the iPad apps when syncing today. But of course overloaded the phones capacity.
After deleting from the phone and syncing they were all reaload to the phone again.
After disconnecting, went into iTunes, selected iPhone and when I selected one app to delete I got the message that this app would then be deleted off all devices. I would have thought that the iPad and iPhone options at the top of itunes window would highlight apps for each device especially as the two lists are not the same.How do I keep iPads apps on the iPad And iPhone apps on the iPhone?
Help please

Connect one device to iTunes.
Select what is desired to sync and sync.
Eject the device.
Connect second device to iTunes.
Select what is desired to sync and sync.
iTunes will remember what to sync to each device based on the device name/id.
Be certain to uncheck the option to automatically sync new apps with each device connected.

Do iphone size apps submitted as universal/ ipad apps automatically scale to ipad size?

We have an iphone size application developed in flash builder, we'd like to submit as universal for ipad. Its built mainly in vectors and scales fine to higher resolutions. If we submit the iphone size application as an ipad or universal application:
a) Will apple accept it as universal?
b) Will it automatically scale to full screen to fit the ipad even though the .ipa is iphone size?
Hope you can help,
Cheers,
T.

Have you got automatic downloads turned 'on' on your iPhone in Settings > Store ?
Automatic downloads : http://support.apple.com/kb/HT4539

Fonts on desktop app but not on ipad app

There is a font called Chalkboard SE on the iPhone/iPad Keynote app but in the Work Desktop app the font is only called Chalkboard not with the SE on the end.
Once I transfer my presentation to the iPhone it say the font is missing (the Chalkboard one I used on my desktop) and it replacces it with Chalkduster although the iPad app have Chalkboard SE - that is the same as just Chalkboard.
I can't go and change all the fonts to SE on the iPhone (to small of a work space) I will change the fonts to SE if I can just get it on the Keynote desktop app.
I have looked ALL over for the font but NO luck
Please advice or help anyone.
Joe

Gary Scotland wrote:
When / if Apple will be able to sort this is beyond the users ability, but the workflow is clear:
transferring any project file between different Macs or iOS devices that depend on fonts, the user must ensure the same font is available on both machines.
The user ....
NO I don't think so this is something that should be done by Apple, that is what we pay for, Apple advertise it as "work on your mac and carry on working where you left off on your iPad".
NOT
Joe

The computer I use for Itunes only has XP so I can't use ICloud. My desktop has Vista so I can use it. But I don't want to lose all of what I have on my Iphone 4S and my two Ipads. How can I use the desktop and retain the apps, music, podcasts etc. I have

The computer I use for Itunes (my laptop) only has XP so I can't use ICloud:(
I have a desktop that operates using with Vista.
I downloaded 10.5 and sought to sync my two iphones and two ipads with the desktop in order to use ICloud. However I got warning messages that if I synced with this computer that had none of my extensive library of apps, music, podcasts, etc. would be on it, I would lose it all.
I did authorize the computer. I knew enough to do that but am terrified that I will lose everything that I have accumulated and still won't be able to use ICloud.
Isn't there a way to do this? Shift my library FROM my devices to the desktop?
Thanks

This is a tedious solution, which is stupid! And some users report an inability to reauthorize a computer after an "en masse” deauthorization. I can’t believe Apple doesn’t provide a list or menu to find out which computers you’ve authorized! Obviously, APPLE knows (or else they couldn’t tell us how many computers we have authorized)--so why can’t they give us access to that information about our own computers??!!!
And for an already-authorized computer with a hard drive that’s since been replaced and upgraded from Mavericks to Yosemite, would it be recognized as a “new computer” and require authorization? Would its previous incarnation (i.e., with the old hard drive and OS) be considered a separate computer? Some users report they can’t authorize a computer after an OS upgrade because of that. Can’t believe we have to do such a bass-ackwards kludge!

What do you think about alternative online localization tools for iPad apps?

This would be a good example: https://poeditor.com/. It seems there are no costs involved. How useful is it to translators?

You could also have a look at the following www.rollapp.com, I have only recently found it.
You have access to the full OpenOffice and LibreOffice library of program's and it syncs with Dropbox,google docs and others.
You do require an Internet connection as it is cloud based.
At present I have only used it for quick editing but I think it definitely looks promising and it is free

Update itune apps with already updated ipads apps

Hi there,
I have updated apps on my iPad. When I get an alert to say that there is an update available, I do the update from my iPad. So at the moment, every single app on my ipad is on the latest version.
However, when I connect to iTunes on my windows PC, iTunes says that I have, at the moment, 48 apps that need updating. This is about 5 Gb of data.
My questions please, are...
Why do I have to update again if iTunes backs up my ipad and therefore, I assume, the updated apps?
How can I get the updated apps from the iPad to iTunes without downloading again through iTunes updates?
Thanks,
Maz

Hey there,
Thanks very much for that Chris.
All sorted, updated, done...
Maz

I just recently purchased 3 songs from itunes not knowing that I had no money on my debit card (visa) left. My iphone wont let me update my apps and says that there was a billing problem with my last purchase. I dont know what I am supposed to do!

I just recently purchased 3 songs from itunes not knowing that I had no money on my debit card (visa) left. My iphone wont let me update my apps and says that there was a billing problem with my last purchase. I dont know what I am supposed to do! I dont understand why it worked in the first place when it wasn't supposed to!

There seems to be a billing problem with the iTS. I've been trying to make purchases today (Dec 9th) too and it reports either the iTS can not process payments or it says my card was declined. I even changed the payment method to Paypal (which is never declined) and still no go.
I don't think it is "you" but a problem at Apple. Some popular new apps were released recently like Logic Pro and perhaps they're getting bombarded as they did when Lion was released.
Wait a few hours and then try again.

How can I purchase an iPhone app that is not available in the AppStore I'm registered in but is available in another country's AppStore?

Hello, guys. My problem is that I want to purchase an iPhone app that is not available in my AppStore(s). I am registered in the Japanese and Russian AppStores, and the app I want is available only in the American AppStore. Do I have to change my AppStore for this? And how can I do it? Or do I have to create a new Apple ID for the American AppStore? I tried to do the latter, but it requires a billing address located in the US, which I don't have. What are my options?
Thank you in advance.

No worries. The forums can be a bit confusing to navigate at first.
You might want to contact the developer of the app in which your interested and suggest they offer it in your country. There may be reasons they can't but if they can and they know there's interest, they just might.
Best of luck.

I did a complete settings reset on my iphone 4s and I've synced it to my computer 2 or 3 times now but no matter what I do it doesn't fully download any of my apps even after I unplug it. What should I do?

I did a complete settings rest on my iphone 4s and I've synced it to my computer 2 or 3 times now but no matter what I do it doesn't fully download any of my apps even after I unplug it. What should I do?

http://support.apple.com/kb/HT2519 <---- To download previously purchased content.
Now, if you want to restore from a backup, try http://support.apple.com/kb/HT1414.

HT201272 I previously downloaded iphone apps and stored them on my phone and computer. Now I want to download them to my ipad but my iphone bit the dust. how can I get previously purchased apps to my new ipad.?

I purchased an application that offered all kinds of books, imbedded within, at no cost...now on IPAD all like books, study guides, are imbedded for purchase. I dont see why I have to pay for the application twice...It was Olive Bible : offering on my phone at least 5-10 different translation, plus 20+ books by the old Church preachers dating back to the reformation forward. Please advise how to access my iphone apps...already paid for...to install on my ipad.

If they are still in the store and you are signed in with the same account (and they are compatible with iPads) then you should be able to download them on your iPad via the Purchased tab in the App Store app - you may need to tap the 'iPad Apps' button at the top left of that screen and select 'iPhone Apps' instead.
Or if you have on your computer's iTunes you can connect the iPad to your computer and select it on the left-hand sidebar (on iTunes 11 you can enable the sidebar via option-command-S on a Mac, control-S on a PC) and then use the Apps tab on the right-hand side of iTunes to select and sync them to your iPad.

My computer crashed and I have to get my data from my old drive to another computer, to ensure I get all my data what do I need to get. I have and ipad and an iphone. I need to get apps, contacts, pictures, etc. Is there a way to do this?

My computer crashed and I have to get my data from my old drive to another computer, to ensure I get all my data what do I need to get. I have and ipad and an iphone. I need to get apps, contacts, pictures, etc. Is there a way to do this? It was a vista pc and the new is win 7. I can grab the backup files, and music, but what about my apps? I do not want to sync on the new pc since the apps aren't there. Were are the app files located in itunes? Can I just copy them to the new computer?

You can transfer itunes purchases: File>Devices>Transfer Purchases
The iphone is not a storage/backup device. The sync is one way - computer to iphone. The exception is itunes purchases.
It has always been very basic to always maintain a backup copy of your computer. Use your backup copy to put everything back.

What if I purchased an iPhone app instead of an iPad app

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