What is discounted pricing??
Hey Everyone,
I logged into my account today to look at my bill for the month. When I got in it said next "Eligible for a discount!" next to my phone. When I scrolled over the "?" with it, it said this:
"You are eligible to upgrade with discounted pricing. If you upgrade on or after 2/02/12 you are eligible to receive an additional loyalty discount."
So I get a little excited and start shopping for a new phone, pick one out and go to check out. When I looked at the price, it was the same as retail!!
Now, why would it be retail price if I'm eligible for discounted pricing????
My overall question is - Do I get a discount now or do I have to wait till 02/02//12?
Is the fact that I added my g/f to my account in April playing a role in this?
I hope someone can help.
Thanks!!!
radjas03 wrote:
It sounds like you are eligible for your LAST annual upgrade. You can purchase a phone at the 2 year price + $20 and sign a new two year contract. OR you can wait until 2/12/2012 (20th month into your current contract) and be able to purchase a new phone at the two year contract price minus an additional loyalty (formerly known as NE2) discount of either $30, $50, or $100 depending on when you last started your current two year contract. This is additional discount is also the last time you will have this discount.
If this is what's going on, then why wouldn't it discount the price of the phone I selected?
Thanks!!!
You should see the price of a phone as if you are a new customer or at your two year renewal. It is not an Add'l discount on top of the 2 year pricing.
I did it online in May and pricing was correct
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