What is google software update.app and how did it get on my computer?

I don't remember installing this.

Those instructions are, according to Google, still valid, so either you're not entering the command in correctly - they have to be entered in exactly as given - or the software is in your user library folder rather than the system library folder. Here's Google's version of the instructions which may be easier to read:
https://support.google.com/installer/answer/100386?hl=en
Regards.

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