What should i do if i got the failure id of my laptop? the failure id is 90aajj-5q863m-xd6u3a-60q803
can someone help me, please?
Hi,
The failure ID indicates that your Hard Drive Or Memory has failed and you will need to be replace the part in order to get the unit back to working condition Please check if it is the Hard drive or Memory which has failed.
If your notebook is still under warranty, contact HP and arrange to have the part replaced.
If you are out of warranty and would like a guide on replacing the part yourself, please let me know.
Let us know how it goes!
"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath
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