When attempting to play songs on itunes, getting error message that file cannot be found and asked if i want to locate it. not sure where it went. do have new computer and all files were transferred to new machine.
I just tried to play some songs that i have in itunes and i get an error message that says file can't be located. It appears to be on about half the songs of the thousands I have in there. I do have a new computer and transferred the itunes library about a month ago. I have successfully managed ipod on new computer. I wonder if it is a licensing issue but this is just the second computer althought the third hard drive these songs have been on. It is affecting songs loaded from CD's and purchased from itunes on the old computer alike.
Hi angela dfromtx,
When tracks in iTunes display a it means the file cannot be located; it may have been moved or deleted. You'll have to locate the file manually if it is still available. For more information refer to the following article:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Alternatively, if your media was downloaded from the iTunes Store, you may be able to download it again free of charge:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M.
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