When converting files to word fr om MAC pdf - the HEADLINES and SUBHEADS - often look like this: gOOd mOrNiNg wORlD, wAkE uP! what's wrong, what can I do?

We make books, and our client just changed from PC production to MAC - and the headlines, subheads, and all big fonts go crazy alternating or messing up caps and lower case.
What causes this - how can we fix it. Thanks

Hi J. Polmar,
How were the original PDFs created? Are the headers and footers graphic elements? It sounds like there may be an issue with the Optical Character Recognition that ExportPDF is performing when you convert the PDF file to Word. You may have better luck by disabling OCR as outlined in this document: How to disable Optical Character Recognition (OCR) when converting PDF to Word or Excel. Note, however, that when OCR is disabled, text that's part of an image in the original PDF won't be editable in the converted document.
Please let us know how it goes.
Best,
Sara

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When converting files to word fr om MAC pdf - the HEADLINES and SUBHEADS - often look like this: gOOd mOrNiNg wORlD, wAkE uP! what's wrong, what can I do?

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