When I changed my Apple ID the ID did not change on my iCloud account. there appears to be no way to change the ID because I cannot get into account settings for iCloud

When I changed my Apple ID the ID did not change on my iCloud account. there appears to be no way to change the ID because I cannot get into account settings for iCloud

If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID and that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.

Similar Messages

  • HT204053 I recently changed ny Apple ID but it did not transfer over to my iCloud account. How do I change my iCloud ID? The login popup for iCloud will not go away so I cannot get into my iPad since it pops up as soon as I turn the device on.

    I recently changed my Apple ID but it did not transfer over to my iCloud account. How do I change my iCloud ID? The password for the new Apple ID does not work since the iCloud default user name is imbedded in the login box. The login popup for iCloud will not go away so I cannot get into my iPad since it pops up as soon as I turn the device on and re-occurs every few seconds.

    You have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use.  If you don't know the password for your old ID, or if it isn't accepted, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPad on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iPad when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • I changed my Apple ID but it did not change on the I cloud how do I reset the iCloud

    How do I change the iCloud password  I did update and change my Apple ID but it did not change the iCloud?

    To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use.  If you don't know the password for your old ID, or if it isn't accepted, and your old ID is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • I've changed my apple ID, but it did not update on my Icloud acct.

    I've changed my Apple ID and it did not update in my I cloud account. How can I merge this info between the two entities?

    Welcome to the Apple Community.
    Do you mean you changed the email associated with your ID or you've created a new ID.

  • HT4061 In cannot retrive my serial number because i cannot get into the phone

    In cannot retrive my serial number because i cannot get into the phone

    Please eject the Sim tray and underneath u would see the Serial # as well IMEI #.
    Happy New YEAR

  • What to do when installing itunes to windows vista home basic an message appears saying"there is a problem with this windows installer package.A program run as part of the setup did not finish as expected.Contact your support personnel or package vendor."

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  • HT1349 Hi all,I have just purchased new iphone but have difficulty in completing the itunes download with message : problem with Windows installer package. A program run as part of the setup did not finish as expected.

    Hi all,I have just purchased new iphone but have difficulty in completing the itunes download with message : problem with Windows installer package. A program run as part of the setup did not finish as expected.
    Would appreciate help...its driving me up the wall!!

    Perhaps let's first try updating your Apple Software Update.
    Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
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  • I had photoshop 10 on my mac pro.  I bought a new computer and tried to transfer it.  The transfer did not work in that the software said it was incompatible.  I contacted adobe and they are no hope.

    Adobe said to ask you guys what to do.  One of the support personel gave me a link to cs3.  The link did not work.

    I bought a new computer and tried to transfer it.
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  • HT5622 valid apple id but not icloud account.  I tried downloading on a different computer and logging in and it did not work.  I have restarted my computer several times.  I have changed my password several times.  I have tried to access the icloud page.

    repeating error message reads: "valid apple id but not icloud account." when trying to start my icloud account.  I tried downloading on a different computer and logging in and it did not work.  I have restarted my computer several times.  I have changed my password several times.  I have tried to access the icloud page.  Nothing has worked.  Now I have this stupid app and some of my music is still not being shared on both of my computers.

    I have the same problem signing in...but, I finally got a screen saying you have to set up a account on a device..like an ipad to get a iCloud sign in ...my apple id is [email protected]   and this screen reset to [email protected]
    If you don't have an apple device you may be out of luck.  I don't know.  I'm still waiting for help just as you are...good luck to both of us though.

  • After the latest update, all my apple products reverted to an old icloud account.  As it no longer exists, I cannot get into it to delete it and add the correct id.  How can I change this, especially on my Macbook pro?

    After the latest update, all my apple products reverted to an old icloud account.  As it no longer exists, I cannot get into it to delete it and add the correct id.  How can I change this, especially on my Macbook pro?  There is no p/w related to it and even though I tried to reset "password" it won't allow as the id does not exist, neither does the email associated with the old id.  How do I switch it to a newer id?

    It's all rather odd because the old account cannot 'no longer exist' - if you don't have the correct password you won't be able to get into it, but you can't actually delete an iCloud account from the server.
    I'm afraid you will need the services of iCloud Support. If you currently happen to have AppleCare, either because you recently bought Apple hardware or have paid to extend the inititial period, you can contact them here:
    http://www.apple.com/support/icloud/contact/
    You will need the serial number of the covered hardware.
    If you are not covered by AppleCare, then - in common with other free email services - there is no free support and you may be asked to pay a fee.

  • How to change the contact sync settings for icloud? please advise

    how to change the contact sync settings for icloud? please advise?

    There are no settings to change. Assuming you are using Lion 10.7.2 (or 10.7.3) - which you should be - you simply sign in in System Preferences>iCloud and check 'Contacts' and any other data you want to sync.
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  • TS3988 I need to change my Apple ID on my iCloud. I changed my Apple ID but it would not let me change my iCloud one.  How do I change it?

    I have a new email address and want to change my Apple ID which I did manage to do but it won't let me change my iCloud email address.  How do I do this because every time I open up my phone or ipad I get a message asking me to log in to iCloud.  Had to change my email address for Apple ID back to old one to stop this happening.  Need to get them changed as no longer using old email.
    Thank you for any advice.

    You need to log out of iCloud on all your devices, and before doing this you must turn off 'Find My iPhone/iMac/iPad' if it's enabled anywhere. Then change your ID, and then sign back in with the new ID on the devices.

  • HT5787 Hi, I forgot my icloud password and my ipodtouch keeps asking me for my icloud password. When I enter my apple ID password, it will not accept it.  I have been trying to find where I can reset my icloud password with no success.  Please can someone

    Hi, I forgot my icloud password and my ipodtouch keeps asking me for my icloud password. When I enter my apple ID password, it will not accept it.  I have been trying to find where I can reset my icloud password with no success.  Please can someone help?

    You reset the iClould password the same way you reset the Apple ID for the email address/account
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    If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.

  • How do I get signed into Icloud when it says my apple id is valid but not an icloud acct?

    How do I get signed into Icloud when it says my apple id is valid but not an icloud acct?

    You will have to sign in to I cloud on any of the iOS device with version 5 or above  once with your Apple Id to use your Apple Id as I cloud account. So if you have an iPhone iPad or iPod touch with iOS 5 or later.
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  • Upgraded to iPhone 6, cannot get into iCloud. "The password you entered is incorrect" even though I used the same Apple ID and password that I used to log into this session.  My wife has the same issue with her iPhone 6 as well.

    iPhone 6 (iOS 8.1.2) My wife and I were able to log into iCloud when we bought and activated the phones.  In the last 2 days, we have not been able to do so.  Have reset the password 3 times.  Can get into iTunes and iCloud via MacBook Pro.  Every attempt to log in via iPhone we get a message saying the password is incorrect.  I noticed someone else had a similar problem about 1 hour ago.  Apple support's answer did not fix the problem for them.

    have you managed to fix that? i'm facing the same issue on iPhone 6 (8.1.3)

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