Upgraded to iPhone 6, cannot get into iCloud. "The password you entered is incorrect" even though I used the same Apple ID and password that I used to log into this session. My wife has the same issue with her iPhone 6 as well.
iPhone 6 (iOS 8.1.2) My wife and I were able to log into iCloud when we bought and activated the phones. In the last 2 days, we have not been able to do so. Have reset the password 3 times. Can get into iTunes and iCloud via MacBook Pro. Every attempt to log in via iPhone we get a message saying the password is incorrect. I noticed someone else had a similar problem about 1 hour ago. Apple support's answer did not fix the problem for them.
have you managed to fix that? i'm facing the same issue on iPhone 6 (8.1.3)
Similar Messages
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If I have to load the same apple id on all devices to use home share, does that preclude each device from using a second apple id and does that constitute a separate Itunes db or something?
Welcome to the Apple community.
Only one of your libraries needs to use your iTunes Store Apple ID for home sharing. Your other computers can use their own ID for iTunes, so long as they use the same ID as all of the devices on the network for home sharing. -
Hi, face issue that can not activate iPhone but can log in iCloud web page with same Apple ID and Password after iPhone been update to IOS 8.1.2
Also in the iCloud 'Find my iPhone" , no Device been found.
Been raise this incident, got the Case ID and call to Apple Support but it seems like out of office hour
Need Help ThanksYes, able to make a call to Apple Support but in the end still keep on going to try the Apple ID and Password.
And it seems like the iPhone ID in this device been locked
May to know is that possible to ask the Apple Technician to unlocked the ID so i could activate the iPhone without log in any Apple ID? -
I recently restored my iphone. When attempting to set it back up it will not accept my password. Yet when i log into the apple store i have no problem logging in using the same apple id and password. How do i get the iphone to recognize my apple id and password?
Try This...
Close All Open Apps... Sigh Out of the Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
More Info Here > Troubleshooting FaceTime
http://support.apple.com/kb/TS3367 -
even do i use the same apple id and password that i use for itunes.
Hi peacegraffiti,
Thank you for using Apple Support Communities.
I understand you are having difficulties restoring your new iPhone from a previous iCloud backup. The following article provides information to help restore from an iCloud backup.
Get help restoring from an iCloud backup - Apple Support
Cheers,
Jeff D. -
I used to be able to track my daughter's iphone 4S on my iphone 4S, we use the same apple id and password. We both downloaded the new IO7 and I can not track her phone any longer. I do this as she is just starting to drive and I like to make sure she has reached her destination. Any help? Thanks.
Try using the Find My Friends app.
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We have two iPads. mine is the first one purchased. I opened iTunes to put some photos from the Mac to my wife's iPad. I plugged in my wife's iPad. Both ipads have the same apple id and password. iTunes synced everything from my iPad to my wife's iPad. Now we have two identical iPads looking like mine. Everything on her ipad seems gone and replaced with mine, all her recent holiday photos, emails, settings, etc etc seem gone.
I'm toast!
Help!!
LJHow to use multiple iPods, iPads, or iPhones with one computer
http://support.apple.com/kb/HT1495
How to Share a Family iPad
http://www.macworld.com/article/1163347/how_to_share_a_family_ipad.html
Using iPhone, iPad, or iPod with multiple computers
http://support.apple.com/kb/ht1202
iOS & iCloud Tips: Sharing an Apple ID With Your Family
http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/
How To Best Use and Share Apple IDs across iPhones, iPads and iPods
http://www.nerdsonsite.com/blog/2012/06/07/help-im-appleid-confused/
Cheers, Tom -
My husband just got an iphone. I've had mine for a while. We use the same email address so I thought we could use the same apple id and password. But now it appears everything on my phone also shows up on his phone and vis versa, even "Notes." Not good. How do I unlink them?
Read this planning tips:
iOS 5 & iCloud Tips: Sharing an Apple ID With Your Family -
Having already established 2 apple ID's. I want to change the ID listed on my iphone. Placing the new, ID on my phone it will not accept it.
Do you not use the same Apple ID and password as you would use for your IPHONE, EMAIL and ITUNES?Where/how are you trying to replace it and what happens ? You should be able to log out of the currently logged in account for the stores by tapping on it in Settings > iTunes & App Store and you should then be able to log in with a different account, and for icloud email via Settings > Mail, Contacts, Calendars to delete and then add an account.
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My Game Center is not letting me log in on my ipad but I have no issues with my iPhone. Does anyone else have this issue lately. This has just stared recently. When I go to Game Center is just trying to load continuously.
I have the same exact problem. I have literally done everything that everyone says works but it hasn't solved mine. I went to the Recieved at and It has my number and my email right under neath it but I can not select my Number. My Email is clickable but my number is like a super faded grey not like you can't see it but it is not close to black.
PLEASSEEE HELP!!!! -
I cannot use the password to update apps on my second IPhone. It only works on one of the phones. They both have the same Apple ID and password.
If it really does not work, change your password here https://appleid.apple.com (Manage account) and try to add the account again. I hope it helps.
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I bought a second ipod touch 4g for my daughter for Christmas amonth ago. I wanted to be sure it was Ok so
I "tested" it by signing up with the same Apple ID and password as MY touch. I assumed it would not be a major
problem to "clear" it so my daughter could set it up with her own account (Apple ID/email and password). I am
unsure HOW to do this. I have read several articles but none seem to be very clear. I do not want to cause any
"damage" to MY touch such as messing up my apps and itunes library. Any advice?Yes, you stop using the same Apple ID under Settings > iCloud.
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i have 2 iphone 4S that i set up with the same apple id and password. how do i change
with out losing infoSettings > Facetime > Apple ID > tap it and log out, log in with other Apple ID
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Just set up my ipad3 using my same apple id and password that I used for my iPad 2. I want to FaceTime between the two. Do I need to change one of the iPad settings to do so???
Settings > Facetime > Apple ID > tap it and log out, log in with other Apple ID
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I have 3 different apple devices (iPod Touch, iPad and MacBook Pro) using the same Apple ID and would like to use FaceTime to call from one device to the other. Do I need a different Apple ID for one of the devices in order to do that?
I found this on a related question in the Community:
Yes you can do it. I do it with 4 different devices all using the same Apple ID.
You need to associate different email addresses for each device in order to use those email addresses as the "contact at" email address. The reason the calls are dropping on you now is that what you are trying to do is like calling yourself on your own phone.
You can also create new iCloud accounts on each device simply to use for FaceTime, but I'm guessing that the users of the other two devices have their own email addresses which will make this work for you quite easily.
Take a look at this for more information.
The seems to go against what Gail said and the issue you raised about buying dup apps was my first concern. If this other post is correct, how to I set a different "contact at" in the iPod Touch?
Goose
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