When I click on a link, the link I want, won't open, but a bunch of blank tabs scroll at the top. How do I fix it?

Example:
I go to United Health Care, and it takes me to the website.
When I get there I click on the option Forms, instead of that option opening, a bunch of blank tabs scroll at the top.

-> Clear Cookies & Cache
* https://support.mozilla.com/en-US/kb/Template:clearCookiesCache
-> [[How to clear the cache#w_clear-the-cache|Clear the Network Cache]]
Check and tell if its working.
Btw your Plugins are quite older. You need to update them.
-> Update All your Firefox Plugins
* https://www-dev.allizom.org/en-US/plugincheck/
* http://www.mozilla.com/en-US/plugincheck/
'''When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)'''
-> Adobe Flash Player 11.0.1.152 (3.59 MB)
* http://get.adobe.com/flashplayer/
-> Java Version 6 Update 29
* http://java.com/en/download/index.jsp
* [[Using the Java plugin with Firefox]]
-> Restart Firefox

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My new ipod touch is recognized under devices but wont sync anything or show any of the ipod info when i click on it, my new ipod touch is recognized under devices but wont sync anything or show any of the ipod info when i click on it

My new ipod touch is recognized under devices when i plug it into my computer but when i click on it, all that shows up is the word ipod in the middle of the screen. it wont let me sync anything on it either.

It sounds like you need to set it up, and that makes sense because you said that its a new iPod. Just go through the steps of setting up a new iPod and you should be good.

I recently got an Ipod touch model A1213 and I cannot figure out how to get apps on it. I have tried everything and when I try to update software, it says Im already up to date, but my software version is only 1.1.5. How do i fix it?

I recent recieved and Ipod touch model A1213 and i cannot figure out how to get apps on it. I have tried everything i can think of and when i try to update my ipod software it tells me that its already up to date. even though its only 1.1.5. How do i fix it?

You have a 1st generation iPod Touch.
It can be updated to 3.1.3 by purchase. See here Purchasing iOS 3.1 Software Update for iPod touch (1st generation)

I have a file where I store my download music. When I click on "add music" to my ipod my music file opens, but rather than have to drag one song at a time to my ipod, how do I copy the entire file at once to my ipod. - steve

Hi - I have a file where I store my downloaded music. When I plug in my ipod and click on "add music" my file appears. Rather than drag one song at a time, how can I download the entire list at once? - steve

I am not doing it in ITunes, but i did down load the song from ITunes. I loaded the song on to my Nano, but in my menu selections it doesn't show the song or the artist in any search format. However, when i plug in my nano to my PC I see the Nano library on my PC drive listings and that song and artist are there. I can click on the song and it will play in Windows media on my work PC. I did notice that the format for most all the songs in my library on my Nano are MPEG - 4 audio Files.
Thanks for your help, Mel

Before when I clicked on a hyperlink in a Pages document Pages immediately opened the link. Now Pages ask if I want to "Edit or Open" the link. Is this an option that I can turn or off or is this just a change with the latest update? Thi

Before when I clicked on a hyperlink in a Pages document Pages immediately opened the link. Now Pages ask if I want to "Edit or Open" the link. Is this an option that I can turn or off or is this just a change with the latest update? This only started in the last six months or so.
iWorks "09" Pages ver 5.2

Use Pages '09 which should still be in your Applications/iWork folder.
Peter

Clicking on a link in Mac Mail Firefox does not open in front of Mail--it used too. The link does open but I have to click on the Firefox icon in the Tray to bring it to full screen. Can you please help

clicking on a link in Mac Mail Firefox does not open in front of Mail--it used too. The link does open but I have toclick on the Firefox icon in the Tray to bring it to full screen. Can you please help.

Thanks Jason, I had the same problem and did exactly the steps above. Problem solved! You rock! :)

When I click on a web page link, it creates a bookmark does not open page, need to right click and open new page or tab

When I click on a web page link, it creates a bookmark does not open page, need to right click and open new page or tab

My own problem not a system one

I want to trial captivate, but i cant download it as im in the uk?? where is the uk link?

I want to trial captivate, but i cant download it as im in the uk??
I have tried to change my region but makes no difference?
where is the uk link? I assume there is one?

see if this works:
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.

I have store credit on iTunes (on my pc) but it doesn't use it when I click 'buy' on an album, it just wants me to select a credit card type. How can I buy the album?

I have store credit on iTunes (on my pc) but it doesn't use it when I click 'buy' on an album, it just wants me to select a credit card type. How can I buy the album?

This Apple document discusses the various payment options. Payment & Pricing - Apple Store (U.S.)
The Apple Store gift card method is available in the US only.
OT

When I click on the - fire fox disappears from the task bar; it is still open but gone from the task bar, if I click on any icon it opens a new Firefox window, I end up with several windows open but none on the task bar.

Question
When I click on the - to minimize fire fox, it does not close the window but the firefox icon disappears from the task bar; it is still open but gone from the task bar, if I click on any other icon it opens a new Firefox window, I end up with several windows open but none on the task bar.

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.
Do a malware check with some malware scanning programs on the Windows computer. 
Please scan with all programs because each program detects different malware. 
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: Home Page: http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

I just bought a new computer and when i click on itunes it says i need to install ASL.dll, but i'm scared if i instal it or reinstall itunes i will lose all the music i've bought from itunes, what do i do?

HHHHHEEEEEEEEEELLLLLLLPPPPPPPPPPPP!!!!!!!!!!!!!!!!!!i just bought a new computer and when i click on itunes it says i need to install ASL.dll, but i'm scared if i do or re-install itunes i will lose all the music i have bought from itunes, what do i do?

Welcome to the Apple Support Communities
The music is stored on the iTunes library. This library isn't deleted when you uninstall or reinstall iTunes, so you will keep everything. Anyway, it's better to make a backup of the library. Apart from that, you can download the purchased music as many times as you want

I got iPhoto '11, version 9.2.3 and want to edit photos using Photoshop elements 10. I have put P'shop 10 as the preferred editor... but when I click on the photo in iPhoto the Adobe p'shop 10 program opens BUT the picture does not open for editing. Wha.

I got iPhoto '11, version 9.2.3 and want to edit photos using Photoshop elements 10. I have put P'shop 10 as the preferred editor... but when I click on the photo in iPhoto the Adobe p'shop 10 program opens BUT the picture does not open for editing. What the heck... I did fine with the old iPhoto and "Shop elements 6... .

Adobe now hides the editor - what looks like it is not - you want the editor hidden in the support folder - see http://forums.adobe.com/message/3955558#3955558 for details
LN

I have an app in my app store that is requiring an update but I never purchased the app and when I click update, another apple ID pops up that is not mine. Now i keep getting reminders to update the app and I cant get rid of it from the app store. Help.

I have an app in my app store that is requiring an update but I never purchased the app and when I click update, another apple ID pops up that is not mine. Now i keep getting reminders to update the app and I cant get rid of it from the app store. Help.

You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store notice. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard (command-C).
In the Finder, press the key combination command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select Other...
A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
Log out and log back in. Test.

HT1977 i want to add a app i just purchased to my i phone. nut when i click apply it asks me if i want to remove the rest of my apps.. which i dont.. how can i add the app without deleting my other apps

i want to add a app i just purchased to my i phone. nut when i click apply it asks me if i want to remove the rest of my apps.. which i dont.. how can i add the app without deleting my other apps

You can sync an iPhone to only one computer. If you connect it to a different computer (or you have never connected it to a computer) it will delete all iTunes content on the phone and replace it with the iTunes content on the current computer. As Avis says, you can transfer your purchases to the computer you are about to sync to, but only if that computer is authorized to the same account that the content was downloaded under.

When I click on a picture, Photoshop Elements 12 does not automatically open.

When I click on a picture, Photoshop Elements 12 does not automatically open (as it did when I used previous versions Photoshop Elements 4 and 9). I can't even right-click (Windows) on the picture and choose Open With and specifiy Photoshop Elements 12. I have called Adobe several times (Case No. 185140584) and they keep saying it has been sent up to senior management and they will call me back with a solution - but to no avail! No return calls and I still can't really use the Product I paid for and downloaded. The only way I can open up a picture to edit it is to open Photoshop Elements 12 and then then click "Open" and then search for the picture on my hard drive (which takes a lot more time! I did not experience this difficulty at all with versions 4 or 9!

Hi,
You failed to say which Windows system you have - I can get the "Open With" to work on my Windows 7 64bit system.
When you try to set up the "Open With", are you setting the correct target program?
It's the green one (not the red one) in the above image.
Once you have selected that program, make sure you set it as default so that a double click will open the photo in the editor.
Good luck
Brian

When I click on a link, the link I want, won't open, but a bunch of blank tabs scroll at the top. How do I fix it?

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