When I click on "App Store", the loader gets stuck on "Contacting iTunes Store..." I can click on the "iPod Click Wheel Games" and it works, but NOTHING else.

I can click on the "iPod Click Wheel Games" and it works, but NOTHING else. Any suggestions?

I was having this problem. The settings on my wireless router was set to hide my IP address so it wouldn't connect. When I changed that, I connected no problem. While this is annoying since I don't want my IP address to be out there, I just switch my router when I need to connect to the App/iTunes Store. Hope this helps. It worked for me.

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Adobe Premier Elements 13 Win 8.1 64 Will not open. I get the login prompt for editor and sign in but nothing else happens. I have uninstalled/reinstalled but get the same results.

Premier elements 13 will not open after logging in.

donaldc
Let us go through the typical drill on your Premiere Elements 13 Window 8.1 64 bit issue, and then we can focus in more based on your replies.
1. Does the problem exist with and without the antivirus and firewall(s) disabled?
2. Are you using a pen and tablet device or mouse?
3.According to the Device Manager/Display Adapters, what video card/graphics card does your computer use? How many cards, and is driver version
up to date?
5. Are you running the program as Administrator? Do you have the latest version of QuickTime installed on your computer?
Please look at the following solutions for 12 to determine if they will work for you in 13.
ATR Premiere Elements Troubleshooting: PE12: Premiere Elements 12 Editor Will Not Open
Have you tried to open the program by going to the Adobe Premiere Elements.exe file, right clicking it and selecting/applying Run As Administrator, and then double
clicking that file to open the program?
If none of the above works, then delete the Adobe Premiere Elements Prefs file in the path
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
13.0
and in the 13.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then delete the whole 13.0 Folder in which the
Adobe Premiere Elements Prefs file exists. Be sure to be making with Folder Option Show Hidden Files, Folders, and Drives enabled so that you
can see the complete path cited.
We will be watching for your results. Any questions or need clarification, please do not hesitate to ask.
Thank you.
ATR

HT4623 when iOS7 was installed all apps purchased disappeared; now when I go to app store I can open app, but cannot get app to install onto the screen; How can this be accomplished?

When i0S7 was installed on iphone all purchased apps disappeared. Now when I go to app store I can open app, but cannot get app to install on phone. How can I get apps installed back onto iphone screen?

Press your home button, then scroll the home screen all the way over to the right. I found all my purchased apps were moved to a different home screen. Might be a similar issue.. let us know what you found out!!
Cheers.

I did an auto software update on my iMac, which included a restart. When the machine restarted it's stuck with an Apple logo and spinning wheel. I've tried all of the key strokes that are supposed to work, but nothing has. Any suggestions? Thanks!

I did an auto software update on my iMac, which included a restart. When the machine restarted it's stuck with an Apple logo and spinning wheel. I've tried all of the key strokes that are supposed to work, but nothing has. Any suggestions?

Gray screen could be any number of things, bad third party at boot kext file, a bad Apple one, a bad install/upgrade of OS X, drive corruption etc.
Run through this list of fixes
Step by Step to fix your Mac

HT201263 Since my iPhone 4S was stuck on the connect to iTunes screen after updating to iOS 7, I followed these instructions and restored. But nothing changed! I still have the same picture of a plug with arrow to iTunes.

Since my iPhone 4S was stuck on the connect to iTunes screen after updating to iOS 7, I followed these instructions and restored. But nothing changed! I still have the same picture of a plug with arrow to iTunes.

It is restored now. Thanks for the comment about disabling firewalls - we did that and tried again and it worked.

TS1702 when attempting to update apps update all I get "cannot connect to iTunes Store" but I have no problem connecting directly to iTunes store and I am not asked to enter password. any suggestions? Thanks....

Hi - while attempting to update apps from the "App Store" the message "Cannot connect to the iTunes Store" but am not asked for a password or user id BUT I have no problem connecting to the iTunes store directly.
Thoughts?
Thanks....
Mike

See these previous discussions:
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities

My iTunes on my Mac won't open. The dreaded colored wheel of death keeps spinning but nothing happens. When i hit force quit it shows iTunes as "not responding". Help please.

Help. When i open iTunes the dreaded wheel of doom keeps spinning but itunes wont open or allow me to do anything. When i force quit it shows itunes as "not responding".
Help!

You need a firewire cable (6 pin to 4 pin). These are very cheap online if you Google, or you can find at Radio Shack etc.

H E L P!!! Firefox crashes when I try to open..even in safe mode.Have sent several reports to Firefox,(which they said they would read report and FIX problem),but nothing has been done.This has been going on for 4 days.H E L P ! ! !

When I click on Firefox Icon to open browser a window opens that says..Firefox has had a problem and has crashed.It says a report will be sent to Mozilla and problem will be fixed when Firefox is closed,(It never opened),I click on close Firefox and it says a report is being sent.Then a few seconds later it says...Report successfully sent and closes.It also asked if I want Mozilla to contact me about this report,I checked yes and have recieved nothing.I WANT MY FIREFOX..This has been going on for since Nov.30th.

Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
* https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
* http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See:
* http://kb.mozillazine.org/Firefox_crashes
* https://support.mozilla.com/kb/Firefox+crashes
* https://support.mozilla.com/en-US/kb/latest-firefox-issues
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.
See:
* http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)
* https://support.mozilla.com/kb/Mozilla+Crash+Reporter
* https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report
<br>
Firefox 8
* getfirefox.com

Hi icant buy gems from calsh of caln game when i buy show me message tell i couldnt make purchase contact itunes support how can i solve this issue

I cant buy gems from clash of clans message tell me i couldnt make purchase i must contact i tunse support help me plz

This is clearly a case for the itunes store support, the message says so.
Go to http://www.apple.com/support/itunes/contact/ and click the blue link next to the green shopping bag. Follow the steps and send the iTunes store support en email explaining your situation. They should be able to look into it.
Good luck

HT2173 iMac late2006 17". When power button pressed, white light comes on and stays on but nothing else happens?

As stated: our Mac won't turn on other than the white light on the bottom right.
Read through the support page which suggests taking the back off ( and use internal power switch) as in owners manual section 4, however it's not in there. At the bottom there is a couple of screws and a couple of star head screws, I'm guessing I need to undo these and possibly pull from the bottom. Don't want to break it,
Thanks
Mike

A steady LED light generally indicates that the computer is on and the display is asleep.
Before you get inpatient and start taking out screws or trying to open it up, which is not an easy task on that model.
Reset the SMC, as per > Resetting the System Management Controller (SMC)
1. Shut down the computer.
2. Unplug the computer's power cord.
3. Wait fifteen seconds.
4. Attach the computer's power cord.
5. Wait five seconds, then press the power button to turn on the computer.
Then run the AHT, as per > Using Apple Hardware Test

TS3212 I download the newest version and pushed "Run" but nothing else happens. I've tried several times.

What should I do? I need to update the newest version of itunes to run the new iPhone 4 update. Thanks for any help!

I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/quicktime/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

I have just purchased os x mountain lion on the app store. how can i see if it is downloading

I have just purchased os x mountain lion from teh app store. how can i see if it is downloading correctly and how long should it take?

If you click on Purchases icon in the toolbar you should find it listed with your purchases. There should be a progress bar showing.
The file is over 4 GBs. How long it takes depends on your internet service speed.

Am having major issues! this does not work i dont understand..does the ipod have to be off while pressing the buttons if so how is it possible if it is connected to the computer either way it turns on..and when i tried these steps while the ipod was on it

i am having major issues! this does not work i dont understand..does the ipod have to be off while pressing the buttons if so how is it possible if it is connected to the computer either way it turns on..and when i tried these steps while the ipod was on it still doesnt work it just asks me “slide to power off” please someone help me i just cant seem to put my ipod in DFU mode

To get the iPod in recovery mode and DFU mode you first have to turn the iPod off.
Just what is the problem you are tying to resolve?
Sometimes you have to let the battery fully drain if you can't turn the iPod off. After charging for at least hour try again.

IPod Click Wheel games compatible with ipod nano 5th Generation

I've found the iPod Click Wheel Games by clicking the triangle that appears next to the "App Store" tab and clicking the third option, "iPod Click Wheel Games." But when I look at the details of any of the games it says they are compatible with:
"This game is compatible with iPod nano (3rd and 4th generation), iPod classic, and iPod (5th generation) only. It cannot be played on your computer, nor is it compatible with other iPod models or iPhone."
Does this mean that I cannot use them on my iPod nano 5th generation? or is the iPod nano being referred to as "iPod (5th generation)"
I guess it just seems silly that a game is only compatible with older versions or that the newest iPod nano can NOT operate older games.
Can anyone explain this? or has anyone tried to download one of these iPod Click Wheel Games and found that it actually Does work for an iPod nano 5th generation?

Can anyone explain this?
I can't but Apple should be able too - U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273)

How Can I Recover Paid For iPod Click Wheel Games

Well, well, well. It seems that Apple iTunes had really ****** me off today. Here is what happened
Recovering iPod Classic Click Wheel Games
Here is my story and at the bottom are my Questions
The hard drive on my old computer crashed and I bought myself a new one. When I finally decided to put more on music onto my iPod Classic something happened. iTunes disabled without deleting my $300 worth of iPod Classic Click Wheel Games. I've called and contacted them for support to no avail. I believe I forgot to authorize my new computer before putting on my new music.
Just before Christmas I called Apple support asking questions & the man on the phone didn't have very good advice for me. He said that maybe iTunes could replace the games for me. So I started looking at iTunes for iPod Classic Click Wheel Games and they were no where to be found. Apparently Apple had removed them from the store and yet they sell iPod classics.
http://www.macrumors.com/2011/09/30/apple-removes-ipod-click-wheel-games-from-it unes/
After Christmas I tried again to contact them about my iPod Classic to try and have my $300 worth of click wheel games replaced. While I waited on the phone for an hour while they played poor quality music into my ear giving me sever headache. I was already frustrated as it is and when I got a hold of someone she I had trouble understanding her. (I have poor hearing, had a headache and was frustrated) She gave me advice to contact Apple about the iTunes store. I called again and got a hold of someone who i could better understand. He gave me a step by step information which was the same as the last person I had contacted.
Now I sent an email to iTunes store asking if i could get help
All the iPod Classic Click wheel games files were still on my iPod. Now I needed some way of retrieving the files. I made a that attempt at contacting apple and they told me that i Could "Check for Available Downloads". Which was the very first thing I'd Tried. But these are files which i believe apple only allowed One Download. I could not get my files from Apple.
Now I sent them a 4th Very long message stating what happened and Asking for Answers for Four Questions.
The files are still on my iPod Classic & I would like to Please get some answers to My Questions Which I WANT You PLEASE to Help Me with.
The files are still on my iPod Classic & I would like to know.
1) Is there a way for me to Re-Activate my 2.3gb of iPod Classic Games so that they will once again work?
2) Is it possible to copy the games from my iPod onto my computer & How Can I Copy these iPod Classic Games from my iPod Back Onto my Computer?
3) If I can find these files from somewhere else lets say one of my friends or Bit Torrent. Can I copy or download the files to Replace my $300 worth of games and put them back onto my iPod?
4) If I find a way to replace my games without Apple & iTunes help. Will Apple iTunes let me put the games back onto my iPod without deleting them thinking that I have stolen something which i paid for?
After all I have already paid for the files.
I really want to Download these games back from Apple iTunes Or to re-activate my iPod classic games and copy them from my iPod back onto my computer. It seems that this isn't possible. If this isn't possible I Am Going to Be very Skeptical about ever getting a iPod Touch or iPhone. I've already been telling a lot of people about my problem.
So Far Unfortunately for me Apple & iTunes has not been very much help.
Thank You for reading my message. Please help me with the answers to the 4 Questions
The message which they sent back Has Made Me Angry. I'm Not going on apple pay per incident Paying $35 for a phone call if they can't send me an email with answers to these four ******g questions. So I suppose you can tell that right now I Am ****** Off.
Since I sent the first message I authorized my new computer which didn't re-activate me games.
Then I went onto Google searching "how to copy files from iPod to computer."
Which Led me to this website
http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/
I downloaded a trial version of Touch Copy
Somehow I managed to re-activate my lost games and copy most of the files back onto my computer using "Touch Copy".
Then I downloaded the last 4 missing files from somewhere else but I'm not posting where i got them.
Now that I have fixed my problem without Apple's expensive help
I Really Want To Know the answers to questions # 3 & 4
3) Can I copy or download the files to Replace my $300 worth of games and put them back onto my iPod?
4) Will Apple iTunes let me put the games back onto my iPod without deleting them thinking that I have stolen something which i paid for?
After all I have already paid $300 for the files.
I Thank You For taking the time to read my message.
PLEASE HELP ME

Alexie Sundukov wrote:
1) Is there a way for me to Re-Activate my 2.3gb of iPod Classic Games so that they will once again work?
Transfer your purchases into an authorized library, recover other media from the device, restore the device.
2) Is it possible to copy the games from my iPod onto my computer & How Can I Copy these iPod Classic Games from my iPod Back Onto my Computer?
Transfer your purchases into an authorized library
3) If I can find these files from somewhere else lets say one of my friends or Bit Torrent. Can I copy or download the files to Replace my $300 worth of games and put them back onto my iPod?
Not really. All ClickWheel games should be locked to the account used to purchase them. If your friend wished to authorize your library that would work. At the time of purchase you were told that you got only one (successful) download of the content after which it would be your responsibility to maintain backups.
4) If I find a way to replace my games without Apple & iTunes help. Will Apple iTunes let me put the games back onto my iPod without deleting them thinking that I have stolen something which i paid for?
It will be fine. If you transfer the games into your library they can then be copied to any compatible device where they will work. The key is that the library doing the transfer is authorized to the relevant account when you update the content.
tt2

When I click on "App Store", the loader gets stuck on "Contacting iTunes Store..." I can click on the "iPod Click Wheel Games" and it works, but NOTHING else.

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