Hi icant buy gems from calsh of caln game when i buy show me message tell i couldnt make purchase contact itunes support how can i solve this issue
I cant buy gems from clash of clans message tell me i couldnt make purchase i must contact i tunse support help me plz
This is clearly a case for the itunes store support, the message says so.
Go to http://www.apple.com/support/itunes/contact/ and click the blue link next to the green shopping bag. Follow the steps and send the iTunes store support en email explaining your situation. They should be able to look into it.
Good luck
Similar Messages
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my apple id is not working when i sign in from my laptop it works but when i sign in from my iphone4 then its not working it gives the message of "your aapleid or password is incorrect"? how can i solve this problem please help
Hey nocillado,
Thanks for using Apple Support Communities.
It sounds like you have 2 things you want to address. These articles can help you use iCloud with your existing Apple ID.
Get help activating your iPhone
http://support.apple.com/kb/ts3424
Using your Apple ID for Apple services
http://support.apple.com/kb/ht4895
Using the same Apple ID for Store purchases and iCloud (recommended)
Have a nice day,
Mario -
how can i resolve this issue?
The total may exceed the balance in your account when you add any applicable taxes and fees.
iTUNES STORE - TERMS AND CONDITIONS -
I have deleted all my videos songs and photos from my iphone 4 but when i connect to itunes it still shows 17gb free. how can I solve this issue without restore. Total storage of my iphone is 32 gb.
I don't see an issue, but if you mean why didn't you get most of your memory back you need to see what else is using storage. Go to Settings/General/Usage. Wait a bit for it to calculate storage allocation, then when it finishes you can see how much storage each app uses.
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when i ask for Authorizeed computer i got the message " make sure your computer' date is set correctly and that it accepts cookies from the itunes stores " how can i solve this problem please .
Ok, so I just worked out that itunes communicates through your browser so it's a cookie in the browser not PC direct that fixes this. Bit of a convoluted route but for me it was IE>Internet setting>privacy>sites, then allow all activity from apple.com/itunes.
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HT204406 i cannot download a song from iCloud. How can I solve this issue?
Strangely, some songs that are stored on iCloud cannot be downloaded on my devices (Mac and iPhone) although other songs which are in the same purchased album work fine. Any idea?
For example, I cannot download the song "Absolute Beginners" from the "Best of Bowie" album - I've purchased this album on iTunes in 2007 - although the other songs from the same album can be downloaded without problems. I have the same problem for other songs purchased on iTunes as well.
Am I the only one?When you delete the local track are you removing the original and the listing from iTunes.
Express Lane -
The Yahoo password in the mail setting on all my apple devices - iPad, iPhone 5, mini iPad - has permanently reverted to an old version. I have tried all the suggestions provided by the community so far but nothing works. When I delete the account and re-enter the details, the updated password is recognised and seems to save but, when I go back into the account, the old password is the one that is there.
I am desperate! How can I solve this issue please?See:
How to use multiple iPods, iPads, or iPhones with one computer
What is the best way to manage multiple...: Apple Support Communities -
everytime i try to buy gems from clash of clans game i receive the following message (your purchase could not be completed) what should i do?
Contact iTunes support at the link below.
https://ssl.apple.com/emea/support/itunes/contact.html -
When I am done reviewing my account info am told to contact itunes support to complete the transaction. I cant even use my account to buy from the app store.
Have you considered doing exactly what it told you to do?
Contact itunes support -
i ca't sync my songs from my library, it tells me there is a duplicate file name, how can i fix this?
You need to buy a Mac OS X 10.6 DVD.
(92312) -
In my iPad 2 with IO6 today I can not send emails from my gmail account, they go to the outbox directly...why? How can i solve this problem? ..I restarted the IPad but the problem was not solved. Please help.
Greetings,
Questions:
1. What version of the Mac OS are you running (Apple > About this Mac)?
2. What version of the iOS are you running (Settings > About)?
3. Do you use MobileMe/ iCloud or another server based sync solution like Google or Yahoo?
4. Do other changes to synced information like Address Book content sync successfully back and forth?
Based on your description it sounds like you have a 1 way sync issue. Events sync fine between the iOS devices and fine from the computer to the iOS devices but not from the iOS devices to the computer.
Try:
Backup your computer and iOS devices before doing anything else:
http://support.apple.com/kb/HT1427
http://support.apple.com/kb/ht1766
Ensure all the devices in use are fully up to date: Apple > Software Update / Settings > General > Software Update
Make separate backups of critical data:
Backup your computer Addressbook: http://docs.info.apple.com/article.html?path=AddressBook/4.0/en/ad961.html
Backup your computer iCal: http://support.apple.com/kb/HT2966
Reset syncing on your Mac: http://support.apple.com/kb/TS1627
Reply back if that does not resolve your issue.
Hope that helps. -
Hi, I have problem with importing MOV files from SJCAM 4000. MOV files are in supported formats for Adobe Premiere Elements 11. But if I'm importing MOV file, only audio part is imported, video part is not imported. How can I solve this problem?
haben
From looking at the specifications of your camera (SJCam 4000), we know already what video compression your camera is using. It is H.264.
A H.264.mov file should be supported by Premiere Elements 11. On what computer operating system is your Premiere Elements 11 running?
Do you have the latest version of QuickTime installed on your computer? And, are you running QuickTime and Premiere Elements 11 from a
User Account with administrative privileges? Please go to Premiere Elements 11 Publish+Share/Computer/QuickTime to confirm that you find
presets there for the QuickTime choice there.
What are the properties of these H.264.mov files - is it 1080p30 (1920 x 1080p30) or something else? Do you know if this camera is recording with a variable or
a constant frame rate?
Please review and consider and then we will decide what next.
Thank you.
ATR -
Hi ,
I am from Spain and I am new in MacWorld, recently I have bought a MacBook Pro , but teh keyboard is not configured rightly, when I want to write @ I have to press g instead of the @ key, or the symbol for questions ?, I have to press :: key. Please how can I solve this problem ?. Thanks in advance.
BR,
XAvierxavier85 wrote:
I am new in MacWorld
Sorry to disappoint you, but this isn't MacWorld.
when I want to write @ I have to press g instead of the @ key
Are you sure you don't have to press ⌥-G (Option-G) to get @?
Anyway, sounds like a keyboard/keyboard layout mismatch.
Go to System Preferences > Language & Text > Input Sources. From "Select input methods to use" enable (check) the following
Keyboard & Character Viewer
U.S.
Spanish
Spanish - ISO
Also enable "Show Input menu in menu bar".
The Input menu should appear to the right of your menu bar, with the icon of a national flag. From this menu, choose "Show Keyboard Viewer". Then compare the layout displayed by Keyboard Viewer with the label on your MBP's keyboard. If it doesn't match, choose a different layout from the Input menu.
My suspicion is that you're using a US keyboard with a Spanish keyboard layout, hence the difference you noted. -
HT2729 My 7th generation iPod nano won't allow me to sync videos from iTunes. How can I fix this?
My 7th generation iPod nano won't allow me to sync videos from iTunes. How can I fix this?
What video content works with iTunes and mobile devices?
iTunes:
Video content purchased from the iTunes Store.
QuickTime and MPEG-4 movie files that end in ".mov", ".m4v", or ".mp4" and are playable in QuickTime Player.
Video podcasts.
iTunes Digital Copies.
iTunes Store Movie Rentals (Requires iTunes 9 or later).
Mobile Devices:
Video content purchased from the iTunes Store.
Videos that have been shared to iTunes using QuickTime Player (Mac OS X v10.6 Snow Leopard).
Videos that have been re-encoded for iPod with QuickTime 7 Pro.
Videos that have been re-encoded for iPod with iMovie, Final Cut Pro, and others. Refer to Exporting a movie from iMovie HD to iPod for an iMovie HD tutorial.
Video Podcasts that have been created for mobile devices.
Video files after using the iTunes File > Create New Version > Create iPod or iPhone version option.
Video files after using the iTunes File > Create New Version > Create iPad or AppleTV version option (iPad and AppleTV only).
See below for detailed movie specifications.
iTunes Store Movie Rentals (Requires iTunes 9 or later).
Does the video need to be encoded in a special way?
All mobile devices which iTunes can sync video to can play the following video formats:
H.264
File formats: .m4v, .mp4, and .mov
Video: Up to 768 kbits/sec, 320 x 240, 30 frames per second (fps), Baseline Profile up to Level 1.3.
Audio: AAC-LC up to 160 kbits/sec, 48 Khz, and stereo audio.
MPEG-4
File formats: .m4v, .mp4, and .mov
Video: Up to 2.5 Mbits/sec, 480 x 480, 30 fps, Simple Profile.
Audio: AAC-LC up to 160 kbits/sec, 48 Khz, stereo audio.
Other formats may be supported by newer devices. The technical specifications can give additional details. -
HT2693 I can't buy anything it says contact iTunes support what can I do now
I can't buy anything it says contact iTunes support what can I do now
You don't have much choice but to contact iTune Support.
http://www.apple.com/emea/support/itunes/
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