When I click on the converted PDF in my downloads, I receive a message saying'invalid format' Could that be because I use 'Pages' and not 'Word" If so, how can I convey PDF's to Pages?

When I click on the converted PDF n my downloads, I receive a message saying 'invalid file format'.
Could that be because I use Pages and not Word?
If so, how can I convert my PDF's to Pages so I can modify the documents?

Hi Kathy,
I'm not very familiar with Pages, but I did just read on Apple's website that it does import .docx files. What happens when you open Pages, and then choose File > Open to open the .docx files?
Best,
Sara

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<Personal Information Edited by Host>

Have you tried to erase your drive and reinstall the OS - you should use recoery (hold Command + R keys while restarting). Since the items in the menu bar are part of the system, a clean reinstall of the system should take care of it.
As it is dangerous to post private information in a public forum, I will ask the hosts to remove it.
FWIW, we are all other users here - you are not addressing Apple.

When I click on the converted PDF in my downloads, I receive a message saying'invalid format' Could that be because I use 'Pages' and not 'Word" If so, how can I convey PDF's to Pages?

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