When I donated on line yesterday, I was told I would receive an email about my transaction; why did I not receive one?

Since I have yet to receive an email confirming my donation, I got nervous. I just got off the telephone with my credit card banking company just to confirm that my donation did go to Mozilla Firefox. Since I got the right answer from them confirming who it went to, I am now O.K.

I am one of the unpaid volunteers here. The link at least appears to be genuine and similar links may be seen if you click the ''Mozilla'' tab at the top of these pages.
I might have expected a confirmation email to be sent. I also note the page mentions:
''Contributions go to the Mozilla Foundation, a 501(c)(3) organization, to be used in its discretion for its charitable purposes. They are tax-deductible in the U.S. to the fullest extent permitted by law. ''
I might have expected that to indicate some sort of numbered receipt would be issued for IRS purposes. Although you say you now have no need for a receipt I will ask, because of my own interest in the procedure and the possibility that something could be going wrong but not being noticed. It may be a couple of days before I or someone else will be able to give you any further information.

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I recently updated iTunes to the lastest version; however, when I went to purchase a song, it told me I needed to verify my apple ID, however I have not received the email, and cannot purchase anything now, any help?

I recently updated my iTunes to the latest version; however, when I go to purchase songs now, it says I need to verify my apple ID. It tells me to click OK to follow the instructions on how to do so. When I click OK, it says an email has been sent to my email address associated with my iTunes account that will hold a link that will aid in the creating of my apple ID, but I already have one, and just need to update it. And to add to this, I have not yet received the email, and it has been a few days now... any help?

Never mind, the email was finally sent....

Hello. My school purchased Adobe CC from a vendor. I was told I would get an email from Adobe so I could download the products. I haven't received anything. How do I download?

How do we download the CC programs?

Creative Cloud Learn & Support
http://helpx.adobe.com/creative-cloud.html
Creative Cloud / Common Questions
http://helpx.adobe.com/creative-cloud/faq.html
Creative Cloud Help / Install, update, or uninstall apps
http://helpx.adobe.com/creative-cloud/help/install-apps.html
Installing Creative Cloud Apps
http://tv.adobe.com/watch/cs6-creative-cloud-feature-tour-for-video/installing-desktop-app s-from-creative-cloud/

I cannot remember my security questions so I was told I would get an email helping me but the email still hasn't come and it was defiantly the right email and Apple ID what should I do ?

I just can't remember and if I don't get it back that will be a £15 iTunes card down the drain !

Reset Security Questions
http://support.apple.com/kb/HT5312
If you can't solve problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699

I am getting error "Office for Mac has determined that your product key is not valid." when opening xlsx doc.Till yesterday i was not geting this error

i am getting error "Office for Mac has determined that your product key is not valid." when opening xlsx doc.Till yesterday i was not geting this error and was working perfectly fine with my sheet.

Could be some Disk Corruption, but...
http://support.microsoft.com/kb/969064

Yesterday I was told by the apple store in Lehigh Valley mall that the only resolve to my apple shutting down on its own was to buy a replacement. They insist it is a hardware issue. I now cannot open any of my apps or photos . I can use safari, but nothl

Yesterday I was told that my ipad which I finished paying off in March (18)month loan , could not be fixed. The warranty had run out 150 days ago, it was now useless! The solution is to put out 299 dollars for a replacement! I am saddened, shocked and very diasappointed in apple products. This is my only computer, I waited to get this version ipad so I could finance it, and am dependent on it for Bill paying, etc.. It seems not to be shutting down, so I am reaching out to this community for suggestions . I now can not open any of my apps. If I tap to open apparently they open because when I tap to shut down they are on screen, but I can not access them! Any suggestions? Or should I bite the bullet and find 299 to send to apple?

there are some things you can try. I'm sure you've done the reset. Hold down the sleep and home keys for about 20 seconds until you see the silver apple. See if it'll reboot.
You can also try to restore your iPad. You may need to borrow a friend's computer to do this.
If you have another apple store in the area you can make an appointment and take it in for a second opinion. however, once that device is out of its factory warranty period Apple is pretty much done with it. You get a year, two if you buy the extended warranty, then once it hits that deadline, all you'll ever get is an out of warranty replacement (which is what you were offered). Then it's up to you to decide if you replace it with your same model, put the money towards a newer model, or choose something else. (for me, I have an ipad 2, which is 2.5 years old, so if something goes wrong with it I either toss 249 at a practically defunkt device or put the money towards somethine else that will have a longer life span)

When I upgraded to win 7 I was told to uninstall iTunes and its helper programs. Now when I try to install it I get this message that it's not part of the original program.

When I upgraded to Windows 7 I was told to uninstall iTunes and its helper services. Now when I try to install it I get a message that says "the files I'm trying to install are not native to this program. Is this being blocked by Windows 7 security that I'm not used to. I'm not using the Windows firewall. How do I find what process is doing the blocking. Any ideas would sure help. Rex

I understand where you are coming from. I had the Ultimate Tier at one point, but I didn't watch alot of those channels so I downgraded.
Another problem with changing my tier back up to Ultimate is that I was told I would lose the discounts associated with the package I have now. The discounts won't transfer to the new package and they can't give me an equal amount of discounts with a new package. At least with the Sports Pass, it is an add on like HBO, so you can cancel at anytime with no penalties or changes to your plan.
Verizon does advertise the Sports Pass on its website. Here are the channels. The only ones I would be interested in would be beIN and ESPN Classic, since I will be losing that channel sometime in May since I only have the Extreme tier.
beIN Sports HD
CBS Sports Network
ESPN Buzzer Beater HD
ESPN Goal Line HD
ESPN Classic
HRTV
Longhorn Network (Outside of Texas)
Outdoor Channel SD/HD
Sportsman Channel
TVG
World Fishing Network SD/HD

My friend wanted to create a new iCloud account that was different to her iTunes and app one when she deleted her iCloud account that was the same as her iTunes it won't let her log into her iTunes one now

My friend wanted to create a new iCloud account that was different to her iTunes and app one when she deleted her iCloud account that was the same as her iTunes it won't let her log into her iTunes one now what can I do to fix it she has paid or apps and songs and of she makes another account everything will be lost.
Need help please :) thanks

Ah thanks Razmee however there is NO option to delete the iCloud account in settings!

HT5621 When I got my new iPhone and was trying to switch everything over I accidentally set up a new icloud account with one email and had one on my old iphone with another account. Does anyone know how I can merge the two accounts?

When I got my new iPhone and was trying to switch everything over I accidentally set up a new icloud account with one email and had one on my old iphone with another account. Does anyone know how I can merge the two accounts?

You cannot merge Apple IDs but you can go to Settings > iCloud and 'Delete Account'. When prompted to turn off documents and data, choose the only option which is Delete from my iPhone, but on the other prompt for Contacts, Calendars, etc you can choose 'Keep on my iPhone' Then once the Account is Deleted form the iPhone, log back in with the correct Apple ID and choose Merge when prompted. This will merge your data from this iPhone with that iCloud account effectively putting your devices on the same account.

Adobe is giving me the runaround when all i want to do is download the programs i bought several years ago. Anyone else experience this? Contacted support, was told i would get a call back. Account blocked so I had to create a new one to download trial v

Adobe is giving me the runaround when all i want to do is download the programs i bought several years ago. Anyone else experience this? Contacted support, was told i would get a call back. Account blocked so I had to create a new one to download trial versions to compete my work. So frustrated.

You will need to have the serial number to activate the products. Please have then handy & also check the compatibility of the operating systems.
Regards
Rajshree

I recently bought a KoboGlo ereader. Several days ago I bought an ebook from Booktopia. However I was unable to download the ebook onto my new ereader. I was told that I needed to load Adobe DRM which I did. When I contacted Booktopia they told me that wh

I recently bought a KoboGlo ereader. Several days ago I bought an ebook from Booktopia. However I was unable to download the ebook onto my new ereader. I was told that I needed to load Adobe DRM which I did. When I contacted Booktopia they told me that when I authorised my Adobe DRM I should have "select 'Booktopia' next to Vendor ID, and then log in using your Booktopia account details ie email address [email protected] and your Booktopia password as the password."
I erased my Adobe DRM software from my computer and reloaded it but I seem to be unable to convince your software that I want to start over... it keeps telling me that I am using an ID and password that was used to authorise another computer!
What do I do?
A frustrated customer!
Bob Ross
[email protected]

In order to make your posts easier to read I suggest that you not type in all caps.
The operating system on your Gateway system is Windows based, as are all of the applications that you had installed. Your iMac uses the Mac OS X operating system. The applications on your external hard drive that you pulled from the Gateway system will not directly run on your iMac. One option is to purchase Mac OS X versions of the software where possible, or your can install Window's on your iMac and have the capability to use both Mac OS X and Windows.
Since you are a new Mac user it may be best to go back to your place of purchase and spend some time learning about your options for transferring your data and options. According to the Stamps.Com website, they apparently don't make a Mac OS X version of the software, but they supposedly allow you to print directly using the Mac's web browser. Microsoft sells a Mac OS X version of their Office suite which you can view at http://www.microsoft.com/mac/products.
Here's some more information that helps people like you who are converting from Window's to the the Mac OS X environment. There is some learning to do, but like me, I think you'll like it once you have everything configured correctly.
http://www.apple.com/support/switch101/

I already have a CC account through my educational institution but it did not include the Lightroom mobile. So now, apparantly, in order to get Lightroom mobile I have to purchase the PS/LR photographers package but when I went to do it I was told that I

I already have a CC account through my educational institution but it did not include the Lightroom mobile. So now, apparantly, in order to get Lightroom mobile I have to purchase the PS/LR photographers package but when I went to do it I was told that I already have a CC account. What am I to do?

I think all you have to do is go to the App Store and download Lightroom mobile onto your mobile device. You don't need another package in order to get it.

HT204053 I changed my apple id, but my ipad does not allow me to change it for Icloud, so I can't edit my account so I can access Icloud. I was told at Apple store that I could use both Apple ids, but my old one is no longer recognized. Any suggestions?

I changed my apple id, but my ipad does not allow me to change it for Icloud, so I can't edit my account so I can access Icloud. I was told at Apple store that I could use both Apple ids, but my old one is no longer recognized on the appleid website, so my password for my old apple id won't work.
Any suggestions?

If you only changed the name of your ID rather than creating a new ID, just go to Settins>iCloud and tap Delete Account then sign back in with the new name. (Deleting the account from your phone does not delete it from iCloud. Your data will be synced back to your phone when you sign back in.)
If you created a new ID, you'll have to go to Settings>iCloud on your phone and turn all data you are syncing with iCloud (contacts, calendars, etc.) to Off. When prompted choose to keep the data on your iPhone. (If you are syncing iWork documents with iCloud, also open your iWork apps and turn off iCloud syncing and choose to keep the documents on your phone.) After everything is turned off, scroll to the bottom and tap Delete Account. Next, set up a new iCloud account using your other ID, then turn syncing for your data (contacts, etc.) back to On. When prompted, choose Merge. This will upload the data to your new account.
You won't lose any photos in your camera roll or photo library. If you have any photos in your photo stream that are over 30 days old that are not in your camera roll or saved on your computer, be sure to save these to the camera roll before deleting the account. To do so, open the photo stream album on your iPhone in the thumbnail view, tap Edit, tap all the photos you need to save to select them, tap Share, then tap Save to Camera Roll.

After importing images from my card using LR 5.4, the GPS data does not show in the metadata panel. However, when I look at the imported images using Bridge, the GPS data is visible. Anybody know why LR is not seeing the GPS data? Camera is Canon 6D.

After importing images from my card using LR 5.4, the GPS data does not show in the metadata panel. However, when I look at the imported images using Bridge, the GPS data is visible. Anybody know why LR is not seeing the GPS data? Camera is Canon 6D.

Ok, the issue seem to be solved. The problem was this:
The many hundred files (raw and xmp per image) have been downloaded by ftp in no specific order. Means - a couple of files in the download queue - both raw and xmps. Most of the time, the small xmp files have been finished loading first and hence the "last change date" of these xmp files was OLDER than the "last change date" of the raw file - Lightroom then seem to ignore the existence of the xmp file and does not read it during import.(a minute is enough to run into the problem)
By simply using the ftp client in a way that all large raw files get downloaded first followed by the xmp files, we achieved that all "last changed dates" of the xmp files are NEWER than the related raw files. (at least not older)
And then LR is reading them and all metadata information has been set / read correctly.
So this is solved.

Can I get Quick time video on iPad 2? Specifically, when I receive an email with quicktime on it, it will not play on the iPad.

Can I get Quick time video on iPad 2? Specifically, when I receive an email with quicktime on it, it will not play on the iPad.

Hello. I have AV player hd. When I touch and hold the Quicktime icon that is in a received mail message, a prompt comes up "Open in AVPlayerHD". I click on that and a black screen opens up with the following on it:
1--A red line at the top with a short white slider button on the right hand side. There is a time listed at each end of the red line that says 00:00
2--On the left hand side of the screen, near the middle, there are 4 icons, a colored 'x', a dialogue icon, a circular arrow and an 'i' in a circle.
3--On the right hand side there is a + and a - sign with '1.00x' in the middle of the two.
4--At the bottom of the black screen is a play icon plus forward and fast forward icons.
When I press the play icon it changes to a stop icon.
So, even though I have AV player I cannot play this Quicktime slideshow.
Any help would be appreciated. Thanks.

When I donated on line yesterday, I was told I would receive an email about my transaction; why did I not receive one?

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