I am getting error "Office for Mac has determined that your product key is not valid." when opening xlsx doc.Till yesterday i was not geting this error

i am getting error "Office for Mac has determined that your product key is not valid." when opening xlsx doc.Till yesterday i was not geting this error and was working perfectly fine with my sheet.

Could be some Disk Corruption, but...
http://support.microsoft.com/kb/969064

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I am new to mac. just purchaased it 3 weeks ag along with MS office for mac, i notice that all my outlook email are in this finder folder, can i delete these email files from this location? why are they there anyway?

I am new to mac. just purchaased it 3 weeks ag along with MS office for mac, i notice that all my outlook email are in this finder folder, can i delete these email files from this location? why are they there anyway?

Cherry63 wrote:
I am talking about the icon on the docking row, that's the guy with the smily face. When you click on him it brings up a bunch of files of what I seem to have store/created on my Imac. There are hundreds of emails and some other documents. I tried to delete a few of them when I first got the MS office but it did not like that, it said it have to rebuild oulook. Why cant i delete these files? is this Apple version of Window outlook PST files?
These file extenssions are listed as
olk14_message or even or ccontact. I wish I could send a screen print but I dont see that on the key board. Maybe I should have stuck with windows..
Oh the ...olk14_message's. Do not delete them behind Outlooks back, i.e., from the finder. Those are the various messages that you sent, received, or deleted in Outlook. They are indexed by Outlook so if you delete behind Outlook's back Outlook will get confused trying to access those messages.
You can delete them however using Outlook itself. In outlook select a mailbox (Drafts, Sent Items, Deleted Items, etc.) by clicking on the mailbox on the left. It will show you the messages in that mailbox. You can now select all or selected items in that mailbox. The click the Edit menu and select Delete. You will get a dialog asking if you really want to delete the selections. Answer "Delete" and the messages will get deleted.
The olk14_message's you are seeing are the actual messages shown the Outlook mail boxes. When you actually delete them the way I just described the corresponding olk14_message files will also be deleted.
Note Outlook's Deleted Items mailbox is where all deleted messages go when you click the Delete tool in the Outlook toolbar. Thus using the Delete tool from the toolbar does not permanently delete the messages. So if you been using that for months or years you are going to have a very large Deleted Items mailbox. And every one of those items in there is going to have a corresponding olk14_message file for that message.
So if those olk14_message files you are seeing are from the Deleted Items mailbox you can get rid of all those corresponding olk14_message files by selecting all the messages in Deleted Items and using the Edit menu's Delete.
Alternative ways to the Edit/Delete to do the permanent delete is select (all) the messages to delete and control (right) click to bring up the Outlook contextual menu and select Delete from it.
Finally if you use the Delete tool in the toolbar for messages selected in the Deleted Items mailbox you will be able to permanently delete those too. It's an exception since using the tool on the Deleted Items means there's no place to put those messages except to "oblivion".
So, in summary, using the Delete tool in the toolbar on messages in every mailbox except the Deleted Items mailbox just moves messages to the Deleted Items mailbox. But using the Delete tool on items in them Deleted Items mailbox permanently deletes the selected items in there. And only permanently deleting items removes the corresponding actual ...olk14_message files.

Having trouble getting Microsoft Office for Mac 2008 to run.

I recently upgraded my iMac to ML, but since then I've had difficulty getting the app to run. It would give me an error message and an error log. Then I created a new user profile to see if it'll run there (under system prefs, then under users & groups). Well, it did run. It opened just fine under the new user profile. So it can't be a problem with the new OS. So what is it with my primary user profile? What is keeping Office from running in one user profile and not another?

I am assuming that you are attempting to download a copy of Microsoft Office directly from the Microsoft Store ... correct? If so, you cannot use the product key from the CD as this key is specifically used for the software on that CD. You would need to acquire a new product key as you would need to purchase another copy of Office for your MacBook Air.
The Mac version can be found here.

Office for mac has taken over my keyboard¡¡¡

Im not really sure if this is a problem because of office or not but when I started editing a few documents in Spanish my keyboard suddenly changed over to Spanish and instead of finding the colon I find the spanish Ñ among many other changes. I cant find the at sign at all and the quotes and apostrophes are in the wrong places having been replaced with spanish stuff. How do I get my keyboard back¿ I have made sure that English is my default language in Microsoft Word for Mac.

Check the settings in the Input Menu tab of the International pane of System Preferences and click on the flag in the menu bar.
(50547)

Office for Mac 2008 & 2011

I bought my Macbook pro August 2010 along with Office for Mac 2008.
I received Office for Mac 2011 disc last Nov and have installed it.
I now have both Office for Mac 2008 and 2011 on the Mac. How do I uninstall the 2008 version????

In addition, try looking in the Microsoft Office folder in your Applications folder. Some Office 2008 uninstallers are located there.
Office for Mac has said that there is nothing wrong with having both versions on your system. While this would allow you to have both Entourage and Outlook email support, I do not really trust what they have said, as I think it could cause issues down the road.

HT6114 After the latest OS X update (10.9.2) I cannot open Outlook (Office for MAC 2011). Outlook flashes briefly then nothing happens. How can I get Outlook to open?

After the latest OS X update (10.9.2) I cannot open Outlook (Office for MAC 2011). Outlook flashes briefly but does not open. How can I get Outlook to open?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, look under User Diagnostic Reports (not "Diagnostic and Usage Messages") for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post other kinds of diagnostic report — they're very long and not helpful.

Is mountain lion compatible with old (2004) version of microsoft office for MAc?

I have heard that Mountain Lion is not compatible with old (2004) version of microsoft office for MAc. Is that true?

Kurt Lang wrote:
... unless, like me, you open up an uber-important Excel 2004 file in Excel 2011 and get the following dialog box which leads to a trashed Chart, which I need access to EVERY WEEK:
Can't say I've ever seen such error messages, and I've opened lots of files created back in OS 8. Also many more much older than that from Windows 95 and even MS-DOS.
Lucky for you; unlucky for me that an important Excel 2004 Chart gets corrupted when opened in Excel 2011!
I suspect the problem is in the conversion routine that Microsoft added to Office 2011 to update Excel 2004 files. How conversant are you historically with converting Excel 2004 files that contain charts to Excel 2011? Because your experience with OS 8, Windows 95 and even MS-DOS has no relevance on this issue.
Kurt Lang wrote:
You will notice, Kurt, that I based my advice to the OP as "if you are unable or unwilling to upgrade to Microsoft Office 2011..."
Yes, I saw it. But if everyone did what you would expect with your statement, no one would suggest upgrading to Office 2011. Besides, you're the one who stated "unable or unwilling", not the OP.
Are you always this argumentative, or is this my lucky day?
Many people suggest upgrading to Office 2011. I do it frequently in my other "workarounds" type of answers to the Rosetta in Lion/Mountain problem. I chose not to offer that solution here, and as I expected, someone else, namely you, did!
The problem was that you finished your suggestion with this comment: "Particularly when it isn't really necessary." Since this statement was not true in my case (it IS necessary for me to continue to use my important Excel 2004 file as well as some other historical files I have; and conceivably could be important to the OP), I posted the correction.
You also made the suggestion that: "...the cost of VM software isn't that much less than just upgrading to Office 2011." While certainly true in the vacuum of the OP asking specifically about Word 2004; when the OP becomes aware that his complete library of PPC applications will fail in Mountain Lion, your suggestion about the relative cost to upgrade may no longer be as relevant.
Lastly: Yes, I commonly state to similar OP's that if they are "unable" (because, for example, they may also have conversion problems with Office 2011, Appleworks 6, Freehand or other programs) or "unwilling" (perhaps they just cannot afford to upgrade all of their PPC apps at this time), that here is an alternative that will keep the status quo available to them, and buy them some more time to consider their options while continuing to use Lion/Mountain Lion and their PowerPC apps.
Is the relevance of my post to the OP's problem (and your reply to my solution) sufficiently clear for you now?

Microsoft Office for Mac open recent File menu option causing AFP to crash

Hi all,
We have an Xserve running Mac OS X Server Leopard 10.5.8. The Xserve hosts three file shares for about 60 users. Our network is 99% Mac based running mostly 10.5.8 with a few 10.6.x. We have historically over the past several years had the AFP service become unreliable and crash frequently. Late last week the AFP service crashes constantly. The quick solution to getting it up and running is to delete the AFP.conf file in /etc.
We have troubleshot one cause of AFP crashing to the Open Recent... File menu option in Microsoft Office for Mac applications. That is, through some amount (haven't been able to narrow it down to how much) of opening documents on the share via the Open Recent menu the AFP service will crash.
Here's what's happening in the AppleFileServer .crash file:
Process: AppleFileServer [26065]
Path: /usr/sbin/AppleFileServer
Identifier: AppleFileServer
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: launchd [1]
Date/Time: 2010-04-12 13:25:54.666 -0700
OS Version: Mac OS X Server 10.5.8 (9L34)
Report Version: 6
Anonymous UUID: 273147DD-D725-4DAB-B403-95391FF85FE1
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000015
Crashed Thread: XX
******** blah *********
Thread XX Crashed:
0 AppleFileServer 0x0004bc15 operator+(OSException&) + 103513
1 AppleFileServer 0x00064988 operator+(OSException&) + 205260
2 AppleFileServer 0x0006da4e operator+(OSException&) + 242322
3 AppleFileServer 0x000711f3 operator+(OSException&) + 256567
4 AppleFileServer 0x00071446 operator+(OSException&) + 257162
5 AppleFileServer 0x00076686 operator+(OSException&) + 278218
6 AppleFileServer 0x000790d7 operator+(OSException&) + 289051
7 AppleFileServer 0x0004560c operator+(OSException&) + 77392
8 AppleFileServer 0x00044269 operator+(OSException&) + 72365
9 AppleFileServer 0x00044343 operator+(OSException&) + 72583
10 libSystem.B.dylib 0x9587c155 pthreadstart + 321
11 libSystem.B.dylib 0x9587c012 thread_start + 34
This is followed by a lot of these entries in AppleFileService.log file:
IP xx.xx.xx.xx - - [12/Apr/2010:13:25:54 -0800] "Login username" 0 0 0
IP xx.xx.xx.xx - - [12/Apr/2010:13:25:54 -0800] "No matching key: username" 1271103954 1271103943 1
** - - [12/Apr/2010:13:26:15 -0800] "Mounted Volume VOLUME1" 0 0 0
** - - [12/Apr/2010:13:26:15 -0800] "Mounted Volume VOLUME2" 1 0 0
** - - [12/Apr/2010:13:26:15 -0800] "DiskArbStart -" 0 0 0
Our solution is to have all our users turn off the open recent option in Word, Excel, and PowerPoint. Not an ideal solution but it may get the AFP service running "good enough."
Has anyone had an experience like this before or can anyone duplicate the AFP service crashing when trying to open documents on a share via the open recent menu? Any other ideas?
Thanks

Update.
I have been able to consistently reproduce a problem where the AFP service will crash if a file that a user has an alias to is moved to a folder and the user is denied access to .
1. On your Mac create an alias to a file or folder, that you have access to, that is stored on a share served via AFP. The alias can be in the Places section of a Finder window, on the Desktop, or anywhere an alias can be created. Lets call what the alias points to the target.
2. Move the target to a folder on the AFP share and deny the user or group Read & Write access to that folder.
3. Try accessing the target via the alias created in step 1.
The AFP service should crash.
Can anyone reproduce this crash scenario too?

Retina display - blurry office for mac 2011 and web pages?

Hi everyone,
I was planning on making a trip to my uni tomorrow to make the purchase of the macbook pro 13 inch 8GB RAM and 256 GB SSD (for student discount) but while doing some final research I came across several disadvantages of the RD.
For the next 3 months, the macbook will be used for report/thesis writing which means ill be using office for mac 2011 and adobe reader heavily as well as the internet. I have read many articles saying office for mac 2011 even after applying the update is still blurry and grainy as are the majority of web pages and this has put me off buying and made me think id be better off with the non retina display model, meaning I'd save £200 too.
Can anyone offer any advice on this and confirm whether or not this is true, and whether you would recommend going ahead with the purchase? A screenshot of office for mac 2011 on a retina display would be perfect
Thanks!

I agree with BobTheFisterman. I have Pages 5, Pages '09 and Office for Mac 2011. I really like the Pages programs - each of the versions in their own way - but I don't like using Word on Office for Mac. It's not the same as Office 10 when used on a Windows machine. Not close at all in fact. I use it because I have it, and emailing documents between my Mac and work where we use Windows makes it easy. "Easy" is not the same as liking the software though.
The point of this, is that I would not recommend buying it. I've heard that Open Office and Libre Office are very credible alternatives, and work very much like Word on Windows. Both are free and get very good reviews. I've not used either so can't speak from personal experience, but what I would say after buying Office for Mac is that I wish I had tried the free alternatives first.
The other alternative to consider of course of Google Drive. I use that for non-confidential documents, but I wouldn't trust it for storage of any confidential work related stuff.

Pages won't open word documents created in Office for Mac

I'm using system 10.10 with the latest version of Pages. Although I've read that if you right click on a word document you should get the option to open it with Pages, and it should be translated. But I get a message that the document can not be opened. I created it with Microsoft Office for Mac 2004 using Word.
I've been able to email those documents to people who use PC's and they have always been able to open my documents, so why not Pages?

I tried that, but no luck. I also tried copying my Office for Mac 2004 onto my new iMac 12,2 but that didn't work. because those programs won't run in the Yosemite operating system. I see that there is supposed to be a new Office for Mac 2015 version, but nobody seems to know if or when that will be released. I may purchase Officer for Mac 2011, but before that purchase I thought I'd ask Microsoft if the 2011 version would open up Work files created by the 2004 edition. Their support line put me in touch with someone in India who tried to be helpful, but I'm not convinced he really knows the answer. He tried to persuade me to get Open Office, but that's not what I want. I'd like to be able to compose documents on the Mac platform and send them as attachments to emails for people who I know are using PCs. I don't like that extra step you have to do through in Pages to export as a PC document. The same for Excel and Power Point.

Where to purchase Office for Mac 2008 nonEWS version?

I'm planning my upgrade to Lion. I need the non-Web Services Edition of Office for Mac 2008 so that I can connect to my employer's MS Exchange Server 2003 via Entourage 2008.
I can only find the Web Services Edition on Microsoft's website- but that won't work for me.
My understanding is that I need Office for Mac 2008 version 13.3 or earlier. When I shop online, the products offered do not specify the version they are selling.
Does anybody know a sure-fire way or place to get the right version?
thanks.

ciMac35 wrote:
I have Outlook 2011 and was unable to get it to work with the Exchange 2003. Does this mean they do not have IMAP enabled? When I asked the IT people they said that as far as they knew Outlook 2011 would not work with Exchange 2003. I didn't know enough to ask about IMAP.
1. How do I determine if IMAP is turned on?
A. Ask the IT people if IMAP is enabled for your Exchange Server setup. I'm pretty sure it's *not* enabled by default. They had to turn it on for me earlier for a system I manage that only works with IMAP; so I knew in advance with setting up Outlook 2011 that it was on for me
B. You can always just go for it in Outlook 2011.
- Launch "Preferences"
- Click Accounts
- Click the "+" in the bottom corner to add another account, and select "E-mail" (do *not* select Exchange)
- Fill in "Email address" and the sheet will expand
- Note the "Type" field -- make sure "IMAP" is selected.
You may need to talk to the IT people if you don't know the servers and their ports for those other settings. But that's basically the way you way to setup an IMAP account.
Try this on site not over VPN to make sure it works. I ran into problems with email and other company systems with VPN because I wasn't going through the company's DNS server for my traffic. It's enough to test with OWA with VPN; if you can't connect with name of the server but you can with the IP, then you're not going through the company's DNS.
In Snow Leopard, I believe it was enough in the Network settings to move the VPN higher up in the protocal order, e.g. VPN, Airport, Ethernet. A more stable way is to add the email server and its IP to your hosts file (etc/hosts).
I had heard about Davmail, but was intimidated by it. 2. You say DavMail allows you to get email into other clients- will it do this once I update to Lion?
3. On the DavMail website link it shows instructions to set-up for IMAP, but what if I don't have IMAP?
If I have to use OWA to get email into another client, how would I go about that?
Thanks for your help.
DavMail is a little more involved in terms of setup compared to just using Outlook (or even Mail) with IMAP. The most pain free way is to convince/get the IT people in your company to turn on IMAP for you.
If they don't, then you might consider DavMail.
See if this helps explain what's going on with DavMail. DavMail basically is "interfacing" between Outlook Web Access and your email client. DavMail will go through OWA to your (exchange) mailbox, and (here's the important part) function as your personal IMAP server on your computer. The mail clients like Outlook and Mail, or whatever you want, will then be configured for the DavMail email server, not the Exchange server at the end of chain.
So if the IT people refuse to turn on IMAP for you -- it can happen -- then you can bypass the limitation with DavMail as long as OWA is turned on.

Unable to update my Office for mac 2011

I am unable to update my office for mac, it says that i have to type the product key.
Afterwords it tells me that it is wrong, but i am sure it is the right one.

Hi Simon,
Although you've stated that "i am sure it is the right one", I'd like to suggest you check on this again. Verify that you are typing the product key and that you are not typing one of these other numbers:
The CD set number
The disc assembly number
The part number
A 27-character PIN
The product key contains 25 characters. If there are 27 characters, then you have a PIN and not a product key. To obtain the 25-character product key, visit the following website, and use the 27-character PIN:
http://www.microsoft.com/mac/getkey
If issue persists after above check, then I'd suggest you check out this KB article and continue the troubleshooting to ensure the issue isn't caused by your machine:
http://support.microsoft.com/kb/2390862
Please also note that this is the forum to discuss questions and feedback for
Windows-based Microsoft Office client. Since your query is directly related to
Office for mac, I would suggest you to post in the forum of
Office for Mac, where you can get more experienced responses:
http://answers.microsoft.com/en-us/mac/forum/macoffice2011?tab=Threads
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Office for Mac 2008 crashes after Mountain Lion upgrade

I've just upgraded to Mountain Lion and now Microsoft Office for mac 2008 won't work. Every time I try and open any of the apps it produces a Microsoft error report message.
Any ideas as to why & how I might fix this, please?
Thank you!

spurs_on wrote:
that's strange as I pasted in a screen grab.
I think I have managed to solve the problem having explored other discussions on here. I restored to standard fonts in my Font Book and it all now seems to work. Hopefully!
Thanks for your support.
(PS, pasted graphics won't work, if you ever need to know how to post a picture here just ask)

Reinstalling Microsoft Office for Mac?

Hey Guys,
Quick question from a relatively new Mac user. Ive run Mac for about a year but havent gotten into the deep end of how some of the mechanics work. I have Microsoft Office for Mac uninstalled but it is still sitting in Applications. Unfortunately Open Office doesnt support the complex margins of my resume and I have to reinstall Office with its host of pop ups and add ons. I still have my product key but cannot find a .dmg file anywhere. I looked at downloading a trial and punching in my key but all downloads required payment up front. I am also not aware of what version I have. Also would it be possible to order a copy on disk or is that extra?
Thanx guys you always are able to answer my questions.
~Douglas

I have Microsoft Office for Mac uninstalled but it is still sitting in Applications.
Then you haven't uninstalled it! So which files did you uninstall?
I still have my product key but cannot find a .dmg file anywhere.
You probably trashed it. More than likely the uninstaller was inside the .dmg file.
I am also not aware of what version I have.
Highlight the icon>File>Get Info.
Also would it be possible to order a copy on disk or is that extra?
You would need to ask Microsoft since it's their product. Where did you purchase MW from? If from the AS, open up the App Store app which is on your Dock. Click on "Purchases." Otherwise, you should contact the vendor from where you purchased MW from.
relatively new Mac user.
CLICKY CLICK---> http://support.apple.com/kb/HT2477 Mac Basics: The essentials
CLICKY CLICK---> New to Macs/My First Mac

PC Micorsoft Office compatilbility w/ Microsoft Office for Mac 2004

My wife is considering purchasing a PC which will be compatible with the local community college prgrams, but our kids will use it and their school is Mac-based. The school uses Microsoft Office for Mac 2004.
My question is: Will the Microsoft Office that comes installed on the new PC be compatible with the Mac's version. In other words, will my kids be able to type, say, a paper in Word on the PC at home and then take it to school and be able to work on it on a Mac?
Thanks for any insight to this very basic question.

*"Then why did it happen so, that when I sent a .doc file to my coworkers (using PC's and Vista) that I had created with my Word (from Microsoft Office for Mac 2004 package) some of the pictures where not showing at all"*
You probably linked to the images, instead of embedding them in the document. Regardless, since Office is not an Apple product you'll probably want to post your question over on Microsoft's product forums for Mac: http://www.officeformac.com/productforums/

I am getting error "Office for Mac has determined that your product key is not valid." when opening xlsx doc.Till yesterday i was not geting this error

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