When I go to use my credit on itunes it wants to charge my credit card intstead of using my credit, how do I use my credit
I am trying to use my credit for itunes and when ever I go to buy a song it wants me to use my credit card but I want to use up my credit first, how do I do this?
What makes you think it is charging the card? Maybe it is only a hold
iTunes Store & Mac App Store: About credit-card authorization holds
Next contact iTunes
Apple - Support - iTunes - Contact Us
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None of the above have worked. Ipad completely bricked. This began when merely updating IOS software as instructed. Now Apple want to charge me for using their crappy software as directed. Surely this is not only immoral but potentially illegal.
Read: iPad Troubleshooting Assistant
That procedure eventually leads you to the need to restore it.
Make sure you are following the instructions in this procedure to the letter. Here they are, with emphasis on some easily overlooked requirements:
Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release only the Sleep/Wake button.
Continue pressing and holding the Home button while you reconnect the USB cable to the device. The device should turn on.Note: If you see the "low battery" screen, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears (iTunes icon and USB connector) release the Home button.
If necessary, open iTunes. You should see the "recovery mode" alert ("iTunes has detected a phone in recovery mode").
Use iTunes to restore the device.
If you do not see the "Connect to iTunes" screen, try these steps again. Be patient since it sometimes takes several of these attempts before you are successful.
If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Select the iPad in iTunes and choose "restore from backup". This assumes you have a backup. If you do not, you will have to download all your purchased iTunes content again. You do not have to pay for anything you already purchased.
If you still can't get it to work, you have done all you can and only Apple will be able to help. -
I am trying to make a purchase and want to use my Apple ID Balance and NOT charge the debit card under my account info. How do I do this?
As far as I'm aware iTunes always charges the account balance first and when this expires charges any remaining amount to your credit/debit card. The one exception I am aware of (though there could be others) is that Apps purchased from the Canadian store must always be charged to a card rather than a gift card voucher balance due to local legislation.
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A song I purchased shows up in iTunes, but will not show up on my iPhone. When the phone is plugged into the computer, iTunes shows that it is on my iPhone, but it is not. How do I get that song to show up on my iPhone?
I have the same problem and it only affects the one song, everything else syncs
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I want to use my maps... But it says that it cannot determined my location...how can I use it? Help please...thanks
Do you have location services turned on? See Settings > Privacy > Location Services
In any event Maps can be used to obtain directions by supplying the start and end locations after touching "Directions" in the upper left corner. -
When syncing Apps on my iPhone 5 through iTunes, they are all greyed over and I cannot make any changes. How can I fix this. It never happened with my iPhone 4
Connect your device to iTunes and in the the window were all the apps are greyed out make sure the 'Sync Apps' checkbox (top left corner) is selected.
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So i redeemed an Apple gift card worth £70 to my itunes account but i want to use it in the App Store to pay towards Logic Pro X. I can't find a way to transfer the credit, or find any evidence that its spendable in the app store.
Has anyone had the same problem?When you purchase iTunes content, the balance from your gift card will be deducted automatically.
You can check the balance of a redeemed card here > Account Home - Apple Store -
Last August 2011 I purchased an ipad2 and the music labrary design used to be like iTunes labrary that we have on our PC. But last Dec, 5th 2011 I was downloaded songs from my PC iTunes labrary to my iPad2, then everything were restored and i lost all my apps. I retreived my app but the music labrary design changed to the very ugly design instead of the original iTunes labrary I used to have. and on the logo changed from iPod logo to just music logo.
This new music labrary design is so ugly and no artistic at all. no professional at all.
I am wondering if somebody can help me to find back my iPod logo and iTunes labrary design I used to have on my iPad2 when I purchased it, Please.
Thanks in advance for whomever will help.There is no iPod App anymore. the Music App took it's place. There is nothing that you can do about the way it looks and you can't change the features in the app.
You can send feeback to Apple about any changes that you would to see them implement.
http://www.apple.com/feedback/ipad.html -
Ok first of all sorry if this is posted in the wrong place.
Today i got my new iphone and i want to sync it to itunes and have what is on the old iphone on the new one as well. I don't want to loose what is on my old iphone as my daughter is now using it and is happy with having every thing the same on the phone. Both phone are using the same apple id. When i put it on the computer it came up only with set up as new iphone or back up from the ipad. I just not sure if i am to set it up as a new iphone or back up from the ipad.
would appreciate some help please.
Thanks, sarah.CrimsonButterfly wrote:
Ok first of all sorry if this is posted in the wrong place.
Today i got my new iphone and i want to sync it to itunes
Plug it in and sync it.
If you have the old phone backed up and want all the info from the old iPhone on this iPhone select Restore from backup. -
I added $15. from a iTunes gift card, aprrox. 3 days ago. It showed that had "credit" of 15., though, now it's missing from the credit menu.
Check your purchase history. Open iTunes, click on iTunes Store in the LEFT hand column. When it loads up, select ACCOUNT from under QUICKLINKS. When your account info loads up click on MORE INFO next to PURCHASE HISTORY. Most likely the credit was applied to a past due balance.
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Can anyone tell me how I find my balance.. This is crazy.. Every turn I take I have to input my itunes identity.. Its ******** this should be soo complicated or am I just an idiot?? If I am fine!! I still need help!! LOL !!
I've tried to make a purchase and it wants to charge my credit card.. Where did the $10.00 go that should be to my credit from the gift?? ARG!!!! Thanks to all for letting me vent.. Any help greatly appreciated...The Mac App Store prices do not include local sales taxes. The tax is added to the total before your sale is complete. Your gift card credit total is not enough to complete the sale, so you are being given the opportunity to add a bank card that will be charged the remainder of the amount. Your other option is to get another gift card and bump up the credit balance in your account.
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i tried to buy points for a game with my funds but every time i try to buy them the ipad always sends me to th credit card info!!
On your iPhone go to Settings > Store.
Select the Apple ID at the bottom.
Select Sign Out at the menu selection provided.
Follow this by signing in with your new Apple ID/iTunes store account.
All apps - all paid and free apps include DRM protection which is tied to the iTunes account that was used to download the apps. In order to install an app update for the apps downloaded with your previous Apple ID/iTunes account, you will need to use that account and password. -
I have remaining credit at the iTunes Store, but will not let me use without entering 'your Gift Card or Download Code' which, of course, was thrown away months ago, when I first put the code in! Originally it was put into my computer, now I'm trying to redeem on my iPhone. Anybody have any ideas....I mean it IS my money! Thanks Ruthie
What you are saying does not make sense. You redeem a card once, that's it. It doesn't matter what device you are using, as long as it's using the same account, you will get the reminder of your store credits.
Could you give more details now? -
I bought music from iTunes and downloaded it to my iPad. I have enabled iTunes Match on my PC (where most of my music is stored). When I turned on iTunes Match on iPad it said "iTunes Match will replace the music library" on my iPad. All of my iPad music is saved on iCloud, and some of my PC music is on iCloud. If I use iTunes Match will the music previously downloaded on my iPad be lost?
Thanks!!You need to either sync the iPad with iTunes so it will transfer the purchases to the iTunes library or download them from the purchase history. Then let iTM work on the "new" tracks in the library then all the music will be available on the iPad.
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