When I put my macair to sleep overnight and want to put it back on in the morning, it says that it had a problem shutting down and all my work is lost. Is that normal?

In the evening when I put my mac air to sleep and turn it on in the morning it says it had a problem shutting down and had to restart again, so all my work is gone, and this is happening quite often now and I bought it in January. So shouldn't I use the sleep mode over night is that too long and causes it to crash? Or should I take it to a apple store for them to check it out?

Overnight isn't too long for sleep mode. I do it all of the time with no problem. However, I save everything first so I would not have the "all my work is gone" issue even if there was a problem. I would have it checked out.

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I have a license for all adobe files but recently i had a virus and all my files were deleted.Now when i want to have them back with my redemption code it says that i cannot use it anymore.But my license is not expired.How do i get my files back??

i have a license for all adobe files but recently i had a virus and all my files were deleted.Now when i want to have them back with my redemption code it says that i cannot use it anymore.But my license is not expired.How do i get my files back??

Your redemption code was used to acquire an activation code. The activation code is what you need to use when you want to reinstall/enable the software again. Check your Adobe account online to see if the number(s) can be found there.

I am trying to add an itunes card to my ipod and it keeps asking me to sign in, which i already did, but when i put my password in it keeps popping up saying that i need to sign in... ughhh please someone help

I am trying to add an itunes card to my ipod and it keeps asking me to sign in. i sign in and it keeps popping up the same thing for me to sign in. i need help please.

- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>iTunes and App Store and sign out and sign back in
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings

Where can you make a comment about the new 7.1 software update? I was dissapointed that the photos of friends that normally pop up when they make a call are no longer appearing. Just a tiny little circle with their picture in it appears.

Where can you make a comment about the new 7.1 software update? I was dissapointed that the photos of friends that normally pop up when they make a call to me are no longer appearing. Just a tiny little circle with their picture in it appears.

Here:
http://www.apple.com/feedback/iphone.html

When I close Firefox and then come back to it layer a box comes up that says it's already running. It ays to close Firefox first but when I hit close nothing happens and the box comes up again. I have to shut down my computer and restart to get into Firef

When I close Firefox and then come back to it later a box comes up that says it's already running. It says to close Firefox first but when I hit close nothing happens and the box comes up again. I have to shut down my computer and restart to get into Firefox again. If I can't get this fixed I will start using someone else. Someone told me a way to close Firefox but I forgot what they said.
== This happened ==
Every time Firefox opened
== a couple of months ago

Hello Brian.
You don't need to restart your computer to open Firefox again: you just need to close it manually through your application manager (CTRL+SHIFT+ESC in Processes tab). Anyway, hopefully this support article is what you need:
http://support.mozilla.com/en-US/kb/Firefox+hangs
What's probably happening is that you may be having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you should make sure it's not coming from one of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] and select ''Disable all add-ons''. If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and theme. You can troubleshoot plugins the same way.
If you want support for one of your add-ons, you'll need to contact its author.

I damaged my iPhone 4. I have ordered a new 4s. I never backed up or synced my contacts onto my sim card. Do you have to do that manually or will my contacts be on my phone when I put my sim card in the new iPhone 4s?

I damaged my iPhone 4. I have ordered a new 4s. I never backed up or synced my contacts onto my sim card. Do you have to do that manually or will my contacts be on my phone when I put my sim card in the new iPhone 4s? (Will I be able to put my 4 sim card in my 4s?

The iPhone under normal circumstances does not store contacts on the SIM Card. It can read them, but again under normal circumstances does not write them to the SIM Card.
When you sync your new iPhone to iTunes on your usual computer you can restore from a Back-Up of your old iPhone to get Contacts and other data and files installed on your new iPhone.

HT204266 How come my credit card says invalid security code when I put my code in at the App Store?

How come my credit card says invalid security code when I put my code in at the App Store? I have a bunch of free apps when I had my ipad 1 now I have 2 and my credit card will not be read as authentic Watson ever I tried my girls card nothing do I need to have money on it for a free download? I even bought a couple of games but why with so many free ones? Please help me I'm slow so walkit through with me thnx also my ipad 2 is brand new out da box and I accidentally updated to 6.0 without finding out first about it so some pointers to it would help ...which I think that it has something to do with it.

Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
For iOS I would expect an updated version of the manual to appear here at some point : http://support.apple.com/manuals/ipad/
In the meantime there is this : http://www.apple.com/ios/whats-new/

HT5625 My daughter and I were both on same Apple ID. We are trying to change hers but when we do, it says her email is already associated with an Apple ID but when we try to get the password, it says that it could not be verified. How do we correct this?

My daughter and I were both on same Apple ID. We are trying to change hers but when we do, it says her email is already associated with an Apple ID but when we try to get the password, it says that it could not be verified. How do we correct this?

Not from your end. Click here and ask the iTunes Store staff for assistance.
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How can I sync my iPad 2 with my new MacBook Pro when it is already synced with my old MacBook? I am getting a message on the new MacBook Pro that says I am not allowed to sync the iPad 2 because it is synced to another iTunes library.

How can I sync my iPad 2 with my new MacBook Pro when it is already synced with my old MacBook? I am getting a message on the new MacBook Pro that says I am not allowed to sync the iPad 2 because it is synced to another iTunes library.

1) ensure iTunes is authorized for your iTunes store account(s)
2) connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
3) sync the device
iTunes will wipe the iPad but, since you transferred your purchases in the previous step, your content will be in your library and you can re-populate the iPad with it.
above works for purchases from the iTunes store. for everything else, check out this post by Zevoneer.
also, there are PhoneView and iRip.

When I open a link from another website ForeFox puts a messagge at the top of the new link saying that it has blocked the websiste from transferring me to a new

When I open a link for another website Firefox opens a new tab but puts a line on the top of the new page saying that Firefox has blocked the website from transferring me to another page.
I have to press ALLOW before Firefox will open the new page.
How can I solve this problem.
Many thanks in advance.

hello betth007, in order to get effective help, please open a new question at https://support.mozilla.org/en-US/questions/new instead and include a bit more details about your issue (what kind of error message are you getting, etc.). thank you!

The operation can't be completed because you don't have permission to access some of the items. ive moved these files from my sd card to the trash, when i take out the sd card the trash empties but then fills up when i put it back in, it wont empty.

The operation can’t be completed because you don’t have permission to access some of the items. ive moved these files from my sd card to the trash, when i take out the sd card the trash empties but then fills up when i put it back in, it wont empty.

In the Finder, press the key combination shift-command-C, or select
Go ▹ Computer
from the menu bar. A window will open showing all mounted volumes. Select the one in question and open the Info window. What is shown as the Format in the General section?

Sometimes when I put a CD in memory the order of the tracks is changed in memory from what is was on the disc. I would rather have in the same as the original disc. Is that possible?

Sometimes when I put a CD into iTunes the order of the tracks is changed. How can I avoid this?

The order in which the tracks are displayed depends on the column selected in list view. Select the album column to display tracks in album order.

I recently got a iPad camera connection kit hoping to directly download my photos from the memory card for my camera, a Sony Cybershot. When I put my memory card in the adapter and plug it in to the iPad nothing happens. What am I doing wrong?

I recently purchased an iPad camera connection kit hoping to directly download pictures from my camera to my iPad. When I put my memory card into the adapter and plug it in to my iPad nothing happens. My camera is a Sony Cybershot and the memory card is a Sony memory stick PRO duo 512 mb. I don't think I am doing anything incorrect. Is my camera/memory card incompatible with this adapter?

The Camera Connection Kit works with SD cards, not Memory Sticks.
Maybe you can find an MS to SD adapter, or use the USB connection with the USB cable that came with the camera.

When i want to download a bought movie... It says that i have to buy it again, what do i have to do

When i want to download a bought movie... It says that i have to buy it again, what do i have to do?

What happened to the 4 movies that you purchased and downloaded direct with your iPad?
Were the movies deleted from your iPad before the movies were transferred from your iPad to your iTunes library on your computer?
If the movies were deleted from your iPad before transferring the movies to your iTunes library on your computer, you will need to purchase the movies again.

Hi - i have an ipod and when i connect to my pc and try to update the software, its says that cannot update as im not connected to the internet even though i am. what can i do?

hi - i have an ipod and when i connect to my pc and try to update the software, its says that cannot update as im not connected to the internet even though i am. what can i do?

Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem

When I put my macair to sleep overnight and want to put it back on in the morning, it says that it had a problem shutting down and all my work is lost. Is that normal?

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