When i scan the document created is a pdf/A and i am unable to edit it with XPro

I am running an HP T3500 scanner that when scans a document it creates a pdf on my network. When i open the document in XPro is gives me the following statement "This file claims compliance with the PDF/A standard and has been opened read-only to prevent modification". In Adobe X i it gives me the option with the use of a button in the same bar as this statement to "Enable editing" but in X Pro i do not have this option and I cannot find anywhere where i can enable editing. I need to be able to do this in X Pro. we have multiple computers in the office which most run Pro and only 1 that runs i. Can someone please help?

The first thing i tried when this happened was "save as". Nothing changes. Where do you find "clear scan" OCR i don't see that anywhere. The term "edit" best describes what i am trying to do. I cannot rotate the image, i cannot add a text block anywhere , i cannot draw lines on the image, i simply can't do anything with the scanned document. all of these things are important because these are 100 year old surveyors maps that when scanned are very tough to read.
Why is there no phone number with customer support on adobes website?

Similar Messages

  • I'm having a problem sending a word doc via email. I have Mac for Office 08, when I save the document as a .doc or .docx, and send it to someone, they receive it as a blank document. Yet, when I open it on my Mac, it has a "word" icon. How do I fix?

    I'm having a problem sending a word doc via email. I have Mac for Office 08, and I'm using Mavericks OS. When I save the document as a .doc or .docx, and send it to someone, (doesn't matter if its safari, chrome or firefox or on my yahoo or gmail accounts) they receive it as a blank document. Yet, when I open it on my Mac, it has a "word" icon and I can read it. How do I fix?

    I suggest you post on the Microsoft Mac forums since it's their software you're having issues with.
    http://answers.microsoft.com/en-us/mac

  • I received an email containing a spreadsheet created using Mac Office 2004 on my new MacBook Air equipped with Mac Office 2011.  When I saved the document, my Finder lists the document without the .xls file extension. Why?

    I received an email containing a spreadsheet created using Mac Office 2004 on my new MacBook Air equipped with Mac Office 2011.  When I saved the document, my Finder lists the document without the .xls file extension. Why?
    All other .xls documents created by Mac Office 2004 retained the .xls file extention when I migrated them over to the new MacBook Air.

    I know what happened.  When I saved the document I somehow hit the Hide File Extension box.  Sorry to trouble this group. I simply resaved it w/o activating the Hide File Extension feature.

  • I made un update for OSX-10.9.2. , and when a scan a document or a picture, and order `save as` , the file saved is a black picture or document. I can't see the file. What happens? I made the downloads of files required in HP site.  Tks, Paulo

    I made un update for OSX-10.9.2. , and when a scan a document or a picture in one printer HP D-110, and order `save as` , the file saved is a black picture or document. I can't see the file. What happens? I made the downloads of files required by HP for the OS maverick in HP site. 
    Tks, Paula

    This link should help:
    http://h30434.www3.hp.com/t5/Mac-Printing-and-Scanning/OS-X-10-9-Mavericks-Incor rect-output-using-HP-Scan/td-p/3069079

  • When I scan a document, the document is reduced in size

    Can someone explain to me why is it that when I scan a document it gets reduced in size?

    You can either disable iCloud for documents&data altogether in SysPrefs (as pointed out in the above linked thread).
    Alternatively you can retain iCloud functionality for data&documents and just switch off its default saving location (iCloud) by entering the following code into Terminal:
    defaults write NSGlobalDomain NSDocumentSaveNewDocumentsToCloud -bool false
    This will give you the standard saving dialog, where you can select the appropriate location (my documents) instead of the iCloud saving dialog.
    To reverse:
    defaults write NSGlobalDomain NSDocumentSaveNewDocumentsToCloud -bool true

  • Lines are coming while scanning the documents or copying the document

    Horizontal lines are coming while scanning the documents or copying the document from fedder as well as glass

    Hi there @Aziz_Husain,
    Welcome to the HP Community!
    I understand you are noticing horizontal lines when you make copies and scans, and I hope to help you.
    Here are some steps I suggest that you try:
    Reset the printer:
    Press the Power button to turn on the product.
    With the product turned on, disconnect the power cord from the rear of the product.
    Unplug the power cord from the wall outlet.
    Wait at least 15 seconds.
    Plug the power cord back into the wall outlet.
    Reconnect the power cord to the rear of the product.
    If the product does not turn on by itself, press the Power button to turn it on.
    Tip: Make sure the printer is plugged in directly to the wall outlet, avoiding power bars and surge protectors. This ensures the printer is receiving full power.
    Try all of the steps from this article: HP Officejet Pro 8500A (A910a and A910d) e-All-in-One Printers - Vertical Bands, Lines, or Streaks i...
    Test a copy and test a scan now. If they still have lines through them, please contact us directly to inquire about your printer replacement options as you would need a new unit at this point.
    I hope this information helps you, and if you wish to show appreciation for my efforts to help you, please click the "thumbs up" below!
    Have a great day and weekend
    HP's Contact Info:
    Reach our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-contact-us.​html
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • I have been sent a 'word document' in which are a series of boxes about thirty lines long to insure written text. When Pages opens the document it extends these to a whole A4 page how do I get it to retain the original layout

    I have been sent a 'word document' in which are a series of boxes about thirty lines long to insert written text. When Pages opens the document it extends these to a whole A4 page how do I get it to retain the original layout

    You can't change the way Pages import .doc files.
    It was never written that it reproduce exactly the original one.
    From my point of view, as I refuse to give a cent to M...soft, the best way to deal with documents issued by their Office suite is to use the free libreOffice.
    Yvan KOENIG (VALLAURIS, France) jeudi 7 juillet 2011 11:34:19 iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8
    Please : Search for questions similar to your own before submitting them to the community
    To be the AW6 successor, iWork MUST integrate a TRUE DB, not a list organizer !

  • How do I scan multiple documents to a single pdf from the ADF on my MX922?

    How do I scan multiple documents to a single pdf from the ADF on my MX922?
    Solved!
    Go to Solution.

    Hi Riceburner1,
    Since you have had difficulty scanning using My Image Garden, you can scan using the IJ Scan Utility program that also comes with the printer.  To do this, please follow these steps:
    1. Place the documents in the ADF or on the platen glass of the printer.
    2. Start the IJ Scan Utility.
        For Windows 8.1:
        1. On your keyboard, press the Windows key.
        2. Start typing IJ SCAN UTILITY. The search window opens as you type. Once the IJ SCAN UTILITY is displayed, please select and open it, then continue with Step 3 below.
        For Windows XP:
        1. Go to your START MENU, then select ALL PROGRAMS, then CANON UTILITIES, then the IJ SCAN UTILITY program.
        2. In the Canon IJ Scan Utility window that opens, click SETTINGS.... in the bottom right of the window. The Settings dialog box appears. Please continue with Step 3 below.
    3. In the Canon IJ Scan Utility window that opens, click SETTINGS.... in the bottom right of the window. The Settings dialog box appears.
    4. Click the DOCUMENT SCAN option on the left pane of the window. In the Select Source field of the Scan Options section, select DOCUMENT (ADF/PLATEN) to scan items placed directly on the platen glass, DOCUMENT (ADF SIMPLEX) to perform single-sided scanning from the ADF, or DOCUMENT (ADF DUPLEX) to perform double-sided scanning using the ADF. You can then set the item size, resolution, etc. in the Scan Options section as desired.
    5. In the SAVE SETTINGS section of the window, you will select the save format and location of the document you are about to scan.
         a.) In the FILE NAME field, specify the name you would like to give the file. By default the filename will begin with IMG; you can remove IMG and change it to whatever you would like to name the file.  Please note that the filename that you give the document here will be the default filename for all items scanned until you change the file name.  If you leave the file name the same in the field, the scanned item will have a sequential number appended to the end of whatever name you give it.
         b.) In the DATA FORMAT field, use the drop-down arrow to select the desired option. If you are scanning a multipage document, select the PDF (Multiple Pages) option.
         c.) In the SAVE IN field, please navigate to the area where you would like the file to be saved once it is scanned in. By default, the file will be saved in the MY DOCUMENTS folder.
    6.  In the APPLICATION SETTINGS section of the window, please select the DO NOT START ANY APPLICATION option.  
    7. Once all settings have been selected, click the OK button at the bottom of the SETTINGS (DOCUMENT SCAN) window. The IJ Scan Utility main screen appears.
    8. Click the DOCUMENT button. Scanning starts. Click the CANCEL button to cancel scanning if needed.   Once the scan is completed, scanned images are saved in the previously selected folder location specified in the SETTINGS... window.
    Hope this helps!
    This didn't answer your question or issue? Please call or email us using one of the methods on the Contact Us page for further assistance.
    Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

  • Documents created on my iPhone or iPad go into iCloud with no problem.  Why can't I get the documents created on my MacBook Pro to go into iCloud?

    Documents created on my iPhone or iPad go into iCloud with no problem and I can then access those documents from any of my "toys".  However, documents created on my MacBook Pro do not go into iCloud, and as such, they are not accessable from my iPhone or iPad.  How can I get the documents created on my MacBook Pro to go into the cloud?

    Reset iCloud sync state
    On Mac:
    Close open applications
    Open a Finder window
    Choose “Go to Folder…” from the “Go” menu
    Enter “~/Library/Application Support/”
    Find the folder named “Ubiquity” and move it to the Trash
    Restart your computer

  • Why do I not get the checkout option for a pdf type document when clicking on the document link in the SharePoint workflow task?

    We are trying to use workflows to review and edit pdf files in sharepoint 2010. We are having a couple of issues and am hoping someone has the answer.....
    1)  When myself and coworkers click on the pdf document in the library, we get the check out option as expected.  However when we click on the document
    link in a workflow task (on the sharepoint site), the pdf opens as a temporary file and we do not get the check out option.  Why does this happen????? 
    2)  The same thing happens when we click on the document link in the workflow task email;   HOWEVER,  one of our co-workers does get the
    check out option when clicking on the link in the email task.  Why would she get the checkout option using the email and not when clicking on the link in the task list on the sharepoint site ????  We have compared our internet settings and adobe
    settings to ours and found no differences.
    We are using Sharepoint 2010, Windows 7, IE8, Adobe Reader X or XI.  Some of us have Adobe Pro X and have the same issues.

    Hi,
    According to your post, my understanding is that you could not get the checkout option for a pdf type document when clicking on the document link in the SharePoint workflow task.
    I try to reproduce the issue, however, no matter when I click the pdf type document in the library or click on the pdf document link in the workflow task email, it download the pdf doucment and then I can open it.
    It will be better if you can descript how you
    get the check out option as expected when you click on the pdf document in the library.
    Then I upload a
    word type document to the library, no matter when I click the word type document in the library or click on the word document link in the workflow task email, I can open the word document directly and get the check out option as expected.
    I recommend to use the other type docuemts to check whether the check out option works.
    Thank you for your understanding.
    Best Regards,
    Linda Li
    Linda Li
    TechNet Community Support

  • Color of Hyperlink Changes When I Convert a Document Created in Pages to a PDF

    I am currently using Pages 09 to design an eBook.  When I convert my Pages document to a PDF some of the hyperlinks change colors from medium to dark blue.  I am currenlty using the latest version of Adobe Reader (9.46).  I have been to Apple store to try and address this issue, but they can not correct it.  If I open the document in Preview or Safari, it works fine.  There is only a problem when I open the document in Adobe Reader.  I would greatly appreciate your help in getting this fixed.  Does anyone know what the problem is here and how to fix it?  Thanks in advance for your help!

    I am currenlty using the latest version of Adobe Reader (9.46).
    The latest version of Adobe Reader is 10.1.1.

  • Hello, I have includes a Web link in an image. When I convert the document in PDF, the link remains inactive. Could use me? Thank you.

    Hello,
    I have includes a Web link in an image.
    When I convert the document in PDF, the link remains inactive. Could use me?
    Thank you.

    No version of Pages will allow images to be links. We always got around this by bracketting the image with text and making the link in that.
    Pages 5 has lost the ability to have cross links in pdfs and seems to have a bug that disables any links after the first page.
    Peter

  • When I run the cursor over a template it shows several pages but when i select the document it only brings up the first two pages to edit. How do I see them all?

    When I run the cursor over a template it shows several pages but when i select the document it only brings up the first two pages to edit. How do I see them all?

    Skimming the templates in the Template Chooser shows you all of the pages available in the template once you open it. You can insert the one(s) you want, even more than one of any of them. Most users don't want or need all of the different pages, especially when they start the document.

  • How do I copy a document from pages into email (not pdf) and have color and format the same as the document created in pages?

    How do I copy an entire document from pages into email (not pdf) and have color and format the same as the document created in pages?

    Pages ’09 v4.3 and Pages v5.2.2 are entirely different document architectures. Consequently, copying and pasting a table from Pages ’09 circumvents the customary translation process  that would occur if you opened that Pages ’09 document in Pages v5.
    Make a backup copy of the Pages ’09 document that has the table in it, and then open this document in Pages v5.2.2. The table is translated into Pages v5 document format and displayed correctly. You can even select this Pages v5.2.2 table, and then copy/paste it into another Pages v5.2.2 document with accurate results.

  • Only partial handwriting notes showing up when I email the document

    I am editing a document using the free-draw tool. When I email the document, only parts of each "drawing" show up.

    This sounds like you may have encountered a bug. Can you please email a sample of one of these files to [email protected] along with a description of the missing content?
    Thank you!
    Pat

Maybe you are looking for

  • Missing operator in query expression (Help)

    Hi I'm trying to implement "OR" into my SQL statement and I think I'm doing something wrong.. Could someone take a quick look at my query and tell me where I'm missing this operator. int insert=stmt.executeUpdate("INSERT INTO tblTest(EnglishName, Fil

  • ImPort Data -Error

    HI, Getting below error when i try to  import transaction data(Data manager package). I am getting same error even when i try to send data using Input schedules. Any idea whats triggering below error.Thank you in advance      Application     :     Sa

  • Number of copies with setCollated does not work if PageRange is not set

    I have a report which results are printed on 2 pages. If i set PrintReportOptions like below: PrintReportOptions printOptions = new PrintReportOptions(); printOptions.setPrinterName( targetPrinter ); printOptions.setNumberOfCopies( 2 ); printOptions.

  • Unable to send via SMTP with 10.6.1

    I'm having difficulty getting Mail to send outgoing mail through SMTP at work. I also run Mozilla T-Bird and it works fine with the same settings, so it's not a firewall issue. I upgraded to 10.6.1 today with no good effect. The other systems in our

  • MaxField Rankings for Product Search

    I'm currently tweaking our default search relranking for my company. I'm fairly happy with the modules in place right now, but there are some issues I'm having trouble with. Here is the RelRank strategy I'm working with: Static (Stock Status) NTerms