When I try and download an app it is saying my billing security code is invalid, but it was working fine
When I go into download an app in the appstore it is saying my billing security code is invalid,It was working fine before.
Same thing happend here. Yesterday I called and chatted with a lady who told me right away that they are having issues with people validating their credit cards. She told me to contact support by email, which I did twice, they replied with the following:
1. Contact your bank or credit card company and ask to speak with the fraud/security department.
2. Tell the representative that your security code is being rejected. Ask them to review your account to see what might be preventing you from using the card to purchase from the iTunes Store. Ensure that they thoroughly review your account until they locate and resolve what is causing the issue.
3. The bank or credit card company will need to remove any holds on your account. The bank or credit card company could also bypass the authorization process.
I tested my card with another trusted service who asked to verify with the security code and it worked fine.
I guess at this point you could call your bank (just in case) or just wait.
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Has anyone else had this problem? If so how can I fix this?Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it. So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID). If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections. -
When I try and download an app, I get a message "MZCommerce.CreditBalanceMismatch.Mobile_message". This is even for free apps, and I do have plenty of credit. Can anyone help please?
With a standard account you need a valid payment method even for free apps.
From the message it sound like there is something wrong with your account or some of the information you entered in the account is not correct.. Verify that the information is correct and then if still problem contact iTunes.
Contact iTunes -
When I try and download an app , from the app store a message pops up saying "Not connected to the intunes store".
Try resetting network settings... settings>general>reset>reset network settings
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When i try and download a app or a song it says waiting for about 3 secs then just doesnt download
When i try and download a app or a song it says waiting for about 3 secs then just doesnt download
someone please help
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When i try and download an app i get an error message saying 'error 1004 please try again later' what is this, and what shall i do?
That's what I found about error 1004 in this article: http://support.apple.com/kb/TS1275
Error 1004 and 1013: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to default on Windows. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
getting this message when I try and download an app on my new Iphone 4s... We're sorry, we cannot complete your request tot he Itunes store
Same here.
The account I always use shows this error when I login itunes
But other accounts that i rare use is fine -
Someone else's apple id comes up when I try and download an app. How do I change it back to mine?
Settings > iTunes and App Store > Apple ID = Sign Out... Then Sign In using the preferred Apple ID.
It should be Noted that anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID. -
When I try and download an app from the app store it says your apple Id has been disabled How do I fix that
See:
Apple ID: "This Apple ID has been disabled for security reasons" alert appears
Apple ID Disabled: Mystery FINALLY...: Apple Support Communities -
When I try and download an app from the App Store it says my apple has been deleted
If changing your password does not solve, then contact itunes support
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I cant download from appstore. I made my apple Id but when I try to download from app store it says this id has not yet been used in itunes. what should I do?
Follow the on screen instructions to set up an iTunes account using your Apple ID.
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When I try to download an app, a message saying that my apple Id has been disabled. How can I fix this? I already reset my password.
I just did, I am waiting for them to get back to me.
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HT1688 When i try and download an app it says cannot connect to itunes store
I have the ios 7 and everytime i try and download an app it tells me cannot connect to itunes store
Try either or both of these for help.
Can't connect to the iTunes Store - Support - Apple
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/ -
MY iPhone won't let me download apps, it says I need to sign in and verify account payment options. Even for a free app and then it says my security code is wrong on my credit card! Ugh!! Help please!
Did you ever get this fixed? I started getting this same message yesterday when changing my card to a debit card that I had used previosuly for years. My last purchase was Saturday morning. Creating a new account results in the same message no matter whar card I try. They must flag accounts by computer ID for this to be happening.
I got a message stating that my problem has been handed to a senior advisor. I hate this wait especialy since I have had my account since 2003. -
I have been trying to download the new updates for Aperture , Safari, and Iphoto. I click update and it gets the download bar but it doesnt get passed 0 KB when downloading the apps. Previously I had gotten the NSURLErrorDomain error -3001.)(102) but that stopped. Why is it doing this?
typing
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