When I try to backup my files from photoshop elements 12 the "calculating total media size" box will only get as far as 46% and then freeze, how can I make it go to 100%

When I try to backup my files from photoshop elements 12 the "calculating total media size" box will only get as far as 46% and then freeze, how can I make it go to 100%

hi barbara
thank you for your response, i appreciate it.  there's definitely nothing wrong with the mouse or trackpad, both work fine in every other application....i can also easily change size dimensions in other programs on my computer so it doesn't seem to be that either.  it seems like there is something weird going on in the way that pse and my mac are interacting with each other, just wish i knew what it was.    thank you again, wish me luck!

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