When I try to set my account it keeps telling me that info don't match banks info???, When I try to set my account it keeps telling me that info don't match banks info???
Weep I'm trying to get my iTunes account set but I have entered my account I'd and my husbands account I'd and it tells me the same...... That my info does not match the banks information.... I don't understand !!!!!! I live in puerto Rico any ideas.....???
im having the same problem!
Similar Messages
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I have forgotten my itunes account info.....When i have tried to answer the security questions to get access I enter my birthdate and the system says it doesnt match and please check my personal info and re-enter? The email account itunes has is no longer accessible so i am really wondering what to do? i had to make a whole new apple id just to post a question on here....any help would be greatly appreciated!
From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I'm trying to set up my account on iTunes and it keeps saying contact iTunes support when I try to enter payment info
You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store
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I have a new iPad2 16GB+3G. ( Only got this yesterday.) I have set up a wireless router so am able to use WiFi at home. When I attempt to set up a cellular data connection (ATT) I get to the "view account" which asks for my login ID and password, which of course I do not have yet because I haven't set up an account yet. How do I get to a "set up account" screen?
I'm taking that this is a used iPad. Have you removed the microSIM and got one of your own?
Also, have you cleared it out with Settings > General > Reset > Erase All Content and Settings?
And if that does not work you may need to contact the cell provider. -
It is very frustrating even to receive an email from itunes support telling me: well, if your code or card are not working call your bank, which I did and everything is fine, it matches with existing acct in itunes...
then I tried and tried and time after time I keep getting the same stupid answer "invalid security code"
I am tired of it!
And then I contacted support just for an idiotic answer: well, use an itune gift card then.... Come on! Are they really not goint to do anything to help me and restore my info in the itunes acct?????
Can someone tell me what to do, please! I am telling you... its frustrating I cant even update because the stupid system keeps asking me for the security code of my card!!! And it is the correct one!!!
HELP!
ChapinaZI'm also on iPhone 4, iOS 6, and have exactly the same problem. I've tried resetting privacy settings, turning restrictions on and off, deleting and reinstalling apps. Nothing seems to work. The lists of apps in privacy settings are all empty, except for location services. When using Tweetbot the app is regularly asking for permission to access my twitter account, but even when I allow that, the app doesn't show in privacy settings.
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when i try to set up my icloud account the system says it is sending me an email to verify. I never get the email and it is not in my spam filter. How can i get set up??
Make sure that your Apple ID is your email address and you do not have any other or old IDs associated with you. Go to www.appleid.apple.com and confirm this info. Make sure that the email address you are trying to sign up with is your primary one.
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iTunes Match info says"With iTunes Match, you can download some or all of your music directly from iCloud on a total of up to 10 devices and computers." but when I try to add a computer it tells me i have reached my maximum of 5 computers.
You have old computers authorized that you are no longer using more than likely.
From http://www.apple.com/itunes/features/
Authorize and Deauthorize
Purchases you make from the iTunes Store can be played on up to five computers that you authorize using your iTunes Store account name and password. To authorize or deauthorize a single computer, choose Authorize This Computer or Deauthorize This Computer from the Store menu. If all five authorizations are being used, you can deauthorize all your computers at one time by choosing View My Account from the Store menu and selecting Deauthorize All.
You can then restart the authorization process with each current device. -
when i try to sign in itunes tells me my apple id has not been used before and to review account but get directed to a set up apple id page. any ideas why please
Could it be that you are using your account on more than 10 devices? Or that more than 10 devices are still connected to your account?
"iTunes Match requires iOS 5.0.1 or later on iPhone 3GS or later, iPod touch (3rd generation or later), iPad, or iPad mini, or a Mac or PC with iTunes 10.5.1 or later. Limit 25,000 songs. iTunes purchases do not count against limit. Access to some services is limited to 10 devices." -
when i try to set up my hotmail account n my IPhone 5, the system reject the password....the system is wrong
Make sure that your Apple ID is your email address and you do not have any other or old IDs associated with you. Go to www.appleid.apple.com and confirm this info. Make sure that the email address you are trying to sign up with is your primary one.
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How do I remove my credit card from my account? Right now I have debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase.
Sorry- edited:
How do I remove my credit card from my account? Right now I have no* debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase. So take it back and unlock my ability to DL free apps. -
Help....I am trying to set up iClould on my pc....the set up was complete....when I try to sign in to set up it says the Apple ID is valid but is not an iCloud account. Please help me and tell me what I am doing wrong. Thx
Hi DesCoop,
You must initiallly activate iCloud from an IOS device or a Mac. You cannot inititally activated from a PC.
Sorry.
GB -
when i try to set up facetime with my Apple ID it does not let me saying it cannot verify my account? if i change my ID on the ipad deos it change it on my computer aswel?
Hi
I would try this since Apple TV is built to allow multiple Apple Ids
On you Apple TV
General > Settings >Itunes Store > Add New Account (put yours in here)
Then Switch account to your Apple Id
Cheers -
I've redeemed my itunes card and at the top of the itunes stores it states "$20. in your account" but when i try and purchase a song it still comes up with my billing info and dosent pick up the card at all?? plz help me
If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account. -
I have an Itunes account already set up, when setting up my hubby's new phone to itunes, I have somehow merged the 2 itunes accounts together and now itunes is not responding to my phone and all of my info has synced onto my hubby's phone wiping all of his info and adding mine...Help!!
If her data was not backed up or synced to something, it's gone. Sorry.
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My husband has an iPad and I just got one for me. We both have the same e-mail address. The message I get when I try to initiate setup is that the Apple ID is already in use. Any ideas on how to complete the setup of the new iPad since we both share the e-mail account?
If you selected open a new Apple ID account, go back a step and enter use existing Apple ID.
You will have to set up a separate iCloud account or your iPads will mirror each other.
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