When I type in my password into the login screen I get the rainbow pinwheel and then the screen turns gray and goes back to account selection... How do I access my account?
Today I was doing my chemistry homework when all of a sudden my mid 2011 MacBook pro running Lion 10.7.4 started going very very VERY slowly to a point where it was unusable. I restarted my computer and went to type in my password. When I did this, the computer recognized the password and began to boot yet the pinwheel came on and the screen turned gray and went back to the account selection screen. It continues to do this everytime I enter my password and I can no longer access my account. How do I fix this.
You can take some of the steps here, #4, #5 or even trying a #18
Step by Step to fix your Mac
but I suspect your going to first have to create a data recovery drive
Create a data recovery, undelete boot drive
to get your data off the machine,
then do a #20 to eliminate the bad sectors as that's why your getting the "pinwheel" it's getting a delay reading from the drive, right when your trying to log in too, what a bad spot for it to happen.
Step by Step to fix your Mac
Similar Messages
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When i plug my Ipod touch 4th generation in it goes to the apple screen and then shuts off and then turns back on and goes to a solid blue screen.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
When I make it during the session it works fine but then afterwords or if I restart firefox, aurora, etc it reverts back to the style I had before.
Can someone please help me with this I'm confused with this plus there isn't much info on Stratiform problems.
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On my App Store when I try and instal a free app when I type in my password it says cannot connect to I tunes how can I fix this?
Look here for help.
Can't connect to the iTunes Store - Apple - Support
Best Fixes for 'Cannot Connect to iTunes Store' Errors | iPad Insight -
I downloaded mountain lion and then the new office suite (word, ppt, excel) but now when I try to display one of my ppt's it says 'ppt cannot open the file...the file may be corrupt, in use, not a type recognized by ppt etc.." how can I fix it?? HELP
Did you try to open teh fle by double-clicking its icon? If the file was made with an older version of Office, you may get that message. Try opeing PP and, from its "File" menu, see if you can open the ppt. I've foundthat often gets around that message and then yo ucan save the file from the newer version.
If that doesn't work, consider asking in the Microsoft Office: Mac forums here:
Office for Mac forums
PowerPoint is not an Apple product and it seems a lot of people around here avoid Office. -
When trying to PDF a webpage into a PDF, it does not work, I go through all the steps as normal, and It does nothing. I can repeat my action, where instead of "printing" to adobe, it saves the file, which it doesn't save it at all. I can't even find the original in my work folder. I need to know how to stop this from happeing and get it back to the way it has been working he last 6 months since i purchased this program.
Hi pissedadobeuser,
Does this issue occur with any particular web page?
Are you able to print the webpage to 'Adobe PDF' to convert it to pdf.
Which Browser version, OS version and Acrobat version are you using?
Regards,
Rave -
hi i'm trying to install updates but Name and then the password I have for the account won't let me in. Is my name my email address?
Updates do not normally require any kind of password access. It is more likely your machine's security is asking for you to allow things to be updated.
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I have iPhoto 11 with Lion and when I try to post photos into MobileMe in Share I get the message that iPhoto is not connected to internet. Can anyone tell me how to connect iPhoto to internet?
My solution, which is not much, is to restart iPhoto and it then connects to the Internet. This has been an ongoing unsolved problem.
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when i try to activate my iphone it asked me about my id and my password and then the phone answered me that the id or pass is incorrect
That means that the password you entered for your Apple ID was incorrect. This is the Activation Lock feature of the iPhone in action. Only the rightful owner, who knows the password for their Apple ID, can activate it. If you don't remember your Apple ID password you will have to reset it. Visit https://appleid.apple.com.
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When my phone is not plugged into the charger or computer, it will not turn on at all; even though it is not dead. When it's plugged into the computer, it will go to a white screen with a grey apple icon and then it will turn off again and repeat. IOS7 and iPhone 5.
http://support.apple.com/kb/HT1808
Try this step and if you cannot get your device into recovery mode there is a chance you have a hardware failure and you need to call apple to see what service options you have. -
My mini ipod appears off and not respond to any commands when pressed the buttons to reset, apple logo appeared and then the apple support site and it shuts down. already tried all the steps, but none worked, and when I plug it into my computer it does not appear in the iTunes bar. what do I do?
If MacKeeper corrupted the Recovery partition then even I underestimated its potential for damage. Garbage "cleaning" apps will cause misery but I have not found that the Recovery partition to have been affected by using MacKeeper or anything like it. I doubt that it did so, but I have learned not to underestimate the potential for such things to result in system corruption.
Before concluding your Mac has a hardware failure, try booting OS X Internet Recovery by holding command option r on startup (three fingers). That will force your iMac to bypass the Recovery partition altogether, and convey the ability to create a new one.
An Internet connection will be required (wired or wireless).
At the Mac OS X Utilities screen, select Disk Utility. Select your startup volume (usually named "Macintosh HD") and click the Repair Disk button. Describe any errors it reports in red. If Disk Utility reports "The volume Macintosh HD appears to be OK" in green then you can be reasonably (though not completely) assured your hard disk is in good working order.
Assuming the HD remains usable you can then use Disk Utility to erase it. Reinstall OS X, restore your essential software and other files, and don't reinstall the junk. -
When i plugged my ipod into the computer it started to make buzzing and screeching noises. It became hot so i removed it and then the screen froze while it continued to make these noises. I have never had anything like this happen. (never gotten it wet or had it exposed to extreme temperatures) It is also unresponsive to any buttons on the ipod and it didn't show up when i plugged it into my computer. What do I do? Also if it is unfixable could i get a free one from apple?
Hey briannagrace96,
Welcome to Apple Support Communities! I'd check out the following article, it looks like it applies to your situation:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/ts1363
You'll want to go through the following troubleshooting steps, and for more detail on each step follow the link to the article above:
Try the iPod troubleshooting assistant:
If you have not already done so, try the steps in the iPod Troubleshooting Assistant (choose your iPod model from the list).
If the issue remains after following your iPod's troubleshooting assistant, follow the steps below to continue troubleshooting your issue.
Restart the iPod Service
Restart the Apple Mobile Device Service
Empty your Temp directory and restart
Verify that the Apple Mobile Device USB Driver is installed
Change your iPod's drive letter
Remove and reinstall iTunes
Disable conflicting System Services and Startup Items
Update, Reconfigure, Disable, or Remove Security Software
Deleting damaged or incorrect registry keys
Take care,
David -
iPhoto just stopped working. It loads pictures, but then goes into rainbow wheel forever. Then I try to force quit it, and then the whole Mac hangs up (had to power cycle it to get it back). I am using OS 10.5.8, and when I run software update, it assures me I have up to date software. I have not added any photos since the last time I used it, probably less than a month ago. What gives?
Try these in order - from best option on down...
1. Do you have an up-to-date back up? If so, try copy the library6.iphoto file from the back up to the iPhoto Library allowing it to overwrite the damaged file.
2. Download <a href="http://www.fatcatsoftware.com/iplm/"><b><u>iPhoto Library Manager</b></u></a> and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
3. If neither of these work then you'll need to create and populate a new library.
To create and populate a new *iPhoto 6* library:
Note this will give you a working library with the same Rolls and pictures as before, however, you will lose your albums, keywords, modified versions, books, calendars etc.
Move the iPhoto Library to the desktop
Launch iPhoto. It will ask if you wish to create a new Library. Say Yes.
Go into the iPhoto Library on your desktop and find the Originals folder. From the Originals folder drag the individual Roll Folders to the iPhoto Window and it will recreate them in the new library.
When you're sure all is well you can delete the iPhoto Library on your desktop.
In the future, in addition to your usual back up routine, you might like to make a copy of the library6.iPhoto file whenever you have made changes to the library as protection against database corruption. -
When I import my photos from my iPhone 4S into iPhoto the location does not appear. I have to open the info button on the photo click "photo place" then "find on map" and then the location appears. How to I get the location to appear automatically when I import my photos from my iPhone?
in your iPhoto preferences is look up location set to "automaticaly"?
LN -
I recently created a new Appleid and then the password to my old Appleid suddenly did not work. When I tried to reset the password I do not receive the email with the link and Apple does not either recognize my birthday. What to do?
Hi ingaosk,
Thanks for the question. Based on what you stated, it seems like you did not receive the reset email. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
If you didn't receive your Apple ID verification or reset email - Apple Support
Thanks for using Apple Support Communities.
Cheers,
Mario
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