When I updated the software on my iPhone 3GS and my iPad 2, I lost all my texts, picture and a book I was writing on iA Writer. How do I get these things back? I'm very distraught and angry!
I need help figuring this out! Going from OS5 to OS6 has cost me a lot of grief!
Pictures are meant to be uploaded to your computer for safekeeping.
Contacts should be synched to your contact manager app on your computer or a cloud service.
ITunes media should be synched to your computer.
Not sure where the data for iA writer is stored, but would have investigated this prior to updating my software for sure.
If cannot get back your data by restoring your phone from your most recent backup, then the data are gone.
Similar Messages
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I tried to update the software of my iphone 3gs while charging with my Macbook Pro. While the phone was restarting after installation, in the setting up my phone menu, it stops midway with a message in itunes on the laptop that there is no simcard.
Then put a SIM in. You cannot activate an iPhone without a compatible Sim.
If your iPhone was hacked/jailbroken the update restore the lock. -
since updating my iphone 3gs software it has developed the so called "white screen of death" this happened immediately after software install. It has never been dropped or damaged. I have tried the solution which seems to pop up most of holding down the power button and the home button for 10 seconds but this hasnt helped at all. Tried ringing apple, who were less than helpful and disinterested as the phone is out of warranty. I am hoping there is a solution which doesnt mean shelling out for a new phone! any ideas?
Basics from the manual are restart, reset, restore.
Try all of these.
If these fail, then:
iOS: Unable to update or restore -
I have the iPhone 4. and when I updated the software to iOS6 My notifications don't make a sound anymore, the only sound that I get are text messages, or Email. I checked to see if the other apps were muted and they weren't. How do I fix this
You cannot update iPhone 4 to IOS 8.1.2, the highest you can update is IOS 7.1.2.
Unless you've iPhone 4S (looks similar to iPhone 4) -
Ok I can't seem to get my apps,music, or photos from my iCloud from when I first setup iCloud on a iPhone 4. How do I get my things back from the iCloud and get them to my new device?
If you no longer have the phone or have any Backup of it at all, you can re-download your apps and your content from the iTunes Store by logging into your Apple ID at settings> iTunes & App Store. Unfortunately you can no longer recover the data that was associated with those apps.
So far as your photos go, you can recover any photos that were in photo stream and taken less than 30 days ago by logging in with your Apple ID to settings> iCloud> photos. Unfortunately you will be unable to recover any photos from your camera roll. -
My dad and i,have the same icloud id,when i updated the software (to ios 8.1.3) i have my dad´s photos on my iphone.And want my photos back (i tried by restoring my phone from my last backup)but still have my dad´s photos in my device
And that's exactly the problem, because everyone should have their own account for iCloud. You can share an Apple ID for iTunes & App Store purchases, but you shouldn't do that for iCloud (Mail, Calendar, Contacts etc. ... ...and Photos). The problem of using the same account together could mean that only your dad's photos were stored.
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I purchased a new laptop and tried to move my itunes to it .when I updated the software I didnt get my purchased apps and it wiped out my loaded music library can I get it back
Works for music purchases, too.
iTunes 10 for Mac: Download previous purchases from the iTunes Store: http://support.apple.com/kb/PH1706 -
HT4972 When i was updating the software on my iphone 4 it froze during installation.
When i was updating the software on my iphone 4 it froze during installation. When i reset it, it would not turn on. now once it is hooked up to iTunes it says it needs to be restored and i believe Iwill lose all the contacts. Any help?
rhinob wrote:
This won't do anything.
Thanks for clearing that up all mighty Apple god.
rhinob wrote:
I am having the same problem.
Really? And you know this based on what? The lack of a specific error message from the OP?
rhinob wrote:
I am assuming
Yes... and as the saying goes, when one assume they make an a$$ out of u and me.
Stop assuming, let the OP provide some more specifics and then some actual troubleshooting can be done. It's unlikely that your issue and the OP's are related. -
HT1222 my iphone 4s stuck when im updating the software,how can i fix that?
my iphone 4s stuck when im updating the software,how can i fix that?
No iPhone records voicemail messages. Visual voicemail is simply an interface to the carriers voicemail servers.
Contact the carrier to troubleshoot the issue with their voicemail. -
Does anyone know how to update the software on an iPhone 4 when there is no software update button?!
Does anyone know how to update the software on an iPhone 4 when there is no software update button?!
Many thanks.Update it from iTunes on a computer as described at the bottom of this article; devices running an iOS version prior to 5.0 can't be updated straight from the device. It will be updated to the newest iOS version supported by the device’s hardware.
(83714) -
I just updated the software on my iphone 4 and prior to updating I could double click and start the camera without logging in, now I can't. How do I fix?
Nothing to fix...things have changed...slide the camera icon up now..no more double tap.
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I tried to update the software for my iPhone 4S, 16 GB to the most recent version (8.1?). I don't know what I was updating from, because I can't access that, but it was whatever was installed on it (I got it about a year ago, so probably 6.something).
It froze, and now won't turn off, or on, or sync with my macbook plus, which is what I have always sync'd it to. (I backed it up and sync'd it right before I tried to update the software.)
Since it originally froze almost 3 hours ago, it shows a white screen with the apple on it and a line underneath. When I try to sync with my laptop, it says it needs me to enter a passcode on the phone, which I can't enter because the screen is frozen. So I'm unable to access the iPhone portion of iTunes.
I have tried to turn it off, with no luck. I have tried rebooting my laptop and syncing, but I still get the same result.
Does anyone know how to fix this?
I really wanted to wait to update the software, but I was having internet connectivity issues for the past 3 weeks, and Sprint suggested updating the phone's software.
Thanks in advance for your help!Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario -
I updated the software on my iphone to 7.0.4 and since then all my contacts are gone. I tried to sign into icloud and it said my account is not verified. It said I should go to my mail to see how to verify my account but there is no instruction in my mail
Hi stanlaw,
Welcome to the Support Communities!
The information below should help you with this.
Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/HE68
How to verify the primary email address for your Apple ID
When you first create an Apple ID (using your email address) a verification email will be sent to that address. If you sign in to your Apple ID from the link in that email, the email address will be verified as the primary email address for your Apple ID. You can also resend the email verification if the email address is not verified:
1. Sign in to My Apple ID to manage your account information.
2. Click Resend under Primary Email Address.
3. Verify your changes by following the link in the email you will receive from Apple and signing back in to your account.
I hope this information helps ....
Happy Holidays!
- Judy -
I'm trying to open my itunes but it won't do so. I think it all started when I updated the software on my computer............what do I do?
How are you attempting to open iTunes, and can you describe exactly what happens when you do?
Do you recall just what software update you performed? -
Problem...when i updated the software
so my daughter Riley, her ipod always said "riley's ipod", and my other daughters said "maddi's ipod". when I updated the software on rileys ipod, somehow when it "restored" it now says "maddi's ipod" and everything is identical to Maddi's ipod. all Ry's pics are gone, its as if it never existed. I am so upset. any help out there??
If the device has been used as designed, the pics and via taken with the device would have regularly been copied off to a computer.
The first step in the update process via iTunes on the computer is a backup.
Restore the device from the most recent backup.
If data is lost, then it is merely the fault of the user for not backing up the device or saving their data regularly.
Once the device is in recovery mode, the ONLY option is to restore.
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