When my iPad es connect to my school's wifi the itunes sotre and the appstore won't open
When I try to use almost anything that requires wifi in my iPad when connect to my school's wifi it says that the certificate or something is not trusted, I need help :/
But I don't think that's the problem because in my iPod touch it works, and my android device also work well, it is something in my iPad that doesn't let the iTunes Store works.
Similar Messages
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i purchased 2 books for my iPad and they downloaded successfully. They show up in iTunes when my iPad is connected to my Mac but do not show up on the Mac. Is this a synch issue? When I click the Synch box I am warned that downloads on my iPad will be erased. Is that true? My ultimate goad is to be able to read the books on my iPhone as well. Thanks.
You should be able to copy them to your computer's iTunes via File > Transfer Purchases and you can then sync them to the iPhone (or you could re-download them directly on the iPhone)
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updated to ios6 on my ipod touch 4g when i try to turn it on it doesn't, it just comes up with the itunes symbol and the usb, so i plugged into laptop opened itunes and it says to restore back to ios5 i pressed restore and it cant connect to server? help?
Maunally restore it. In order to do this:
-Download the iOS 5.1.1 firmware from here http://www.redmondpie.com/download-5.1.1-ios-for-iphone-4s-4-3gs-ipad-ipod-touch -direct-official-links/
1. After downloading the firmware from the given link, open iTunes and click on your device.
2. Now press SHIFT on your keyboard and while pressing it click on "Restore".
3. A dialog box will appear.
4. Select the firmware you downloaded and click ok.
5. Done!!! Your iPhone will now be restored to 5.1.1 and if you had backed up your iPod before, then you can put all its settings afterwards. -
I awoke this morning to find my iPhone 3g in recovery mode. I tried rebooting, charging, and when I connected to iTunes it gave me a message saying I had to finish recovery first. My screen shows the iTunes logo and the USB cable. Any ideas?
http://support.apple.com/kb/HT1808
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I cant connect to the itunes store and the support team didnt really help anyone facing this issue with ipad mini!!! I need help
Here's the troubleshooter.
Can't connect to the iTunes Store -
The screen on my ipod touch is frozen with the iTunes symbol and the connection cord. I don't know how to get past this. Has been like this for over a week. Need help PLEASE.
Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times. -
hi there, I need help .. I have 2 gen ipod touch and I restore my ipod around 11:00 pm and now its 1:20 am and on my screen its the iTunes logo and the usb cord and when I plug my charger in my laptop .. iTunes comes up and this what it saids "iTunes has detected an ipod recovery mode. you must restore this ipod before it can be used with iTunes" so what do I do.. do I let my ipod died right out & then try it .. because I restore it ,... it was beening to slow... so please help me ?
Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
My Ipod 4th Gen will not turn on. When I hook it up to the computer I get the ITunes symbol and the usb device on the screen of the Ipod. When I go to restore the Ipod it will not restore. I am getting unknown error code 6.
Likely this:
Errors related to third-party security software
Error 2, 4 (or -4), 6, 40, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer. -
I dropped my ipod touch 3 generation into some water. I let it dry off completely befor turning it back on. Now it shows me the itunes logo and the usb cord picture. I restored my ipod, and now it won't connect to itunes or my computer. What should I do?
Hey
Does it charge when connected, if not you may have broken it..
You can always try an apple Genius at an Apple Store,
Jason -
When ever i turn on my ipod i get the itunes symbol and the cord
HELP! Yesterday my itouch 2nd generation 16Gb turned off and so i charged it thinking it would turn on like usual but when i turned it on, the apple showed up and then it would show the itunes symbol and the cord that you use to connect your ipod to the computer. So thinking that it would unlock my itouch, i plugged it into the computer but then a box appeared that said.... "itunes could not connect to your ipod "ipod touch" because it is locked with a passcode. You must enter your passcode on the ipod before it can be used with itunes." But the problem with that is that i can't get onto my ipod because of the symbol saying htat i need to plug it into the computer and connect with itunes. Is there anything i can do to get it to unfreeze so i can enter my passcode??
p.s... I tried turning it off and turning it back on and i also tried pressing the top button and the center button trying to unfreeze my ipod touch.this might work..I had the same problem and it worked for me...
You need to put your touch into recovery mode and then restore it. Here's how:
1. Disconnect it from your computer
2. Hold down the Sleep/Wake switch until you see the red slider. Turn it off.
3. Start iTunes
4. Hold down the Home button and keep holding it down while you plug the iPod back into your computer.
5. Keep holding down the Home button until iTunes responds with "and iPod has been detected in Recovery Mode". Release the Home button and follow the onscreen instructions to restore. -
My iPad was disconnected during upgrade. I've tried restoring and resetting. I just did an iPad erase in "find my iphone" and it still shows the itunes logo and the fire-wire cable on the screen with an arrow. It's currently plugged into my computer. How do I remedy this?
Unable to update or restore
http://support.apple.com/kb/HT1808?viewlocale=en_US -
I downloaded an album but one of the songs is corrupted, it only plays for about 4 seconds. When I try to re-download using the iTunes Store and "Purchased", it won't give me the option to download it again. How can I get the song I PAID for!!??
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
My ipod when i cut it on shows the ITunes icon and the usb plug icon on my ipod screen. so I plugged it into my computer and when it took me to the Itunes menu it says I needed to reinstall the proram to the manufactures settings and upgrade. My Ipod appears to be whiped clean. I does nothing now. It didnt reinstall or upgrade at all. I have 2 Ipods and I think things got crossed up with them.
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
- Try on another computer to help determine if computer or iPod problem -
My ipad is frozen when i try to turn off or on it just shows the itunes logo and the plug in icon
My ipad is frozen with a itunes icon and the plug in icon I can not turn it off or on When I try to it just comes right back to the itunes and plug in icons
It is in Recovery mode and needs to be connected to a computer running itunes.
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Using my ipad 3, with ios 6.0, I can access the itunes store and app store by pressing the icons, but the screens are all blank pages, I have tool bars at the top and bottom of the viewing screen, but when I touch the individual tabs, the viewing screen is either white or dark grey...nothing else appears. Help.
Having the same issue, can someone please enlighten us?
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