When plugged into wall, iPhone 4 says to restore at iTunes. When plugged into PC the apple icon flashes 10 seconds and screen goes blank 10 seconds. The device never shows in iTunes. How do I restore?

I need to restore my iPhone 4 in iTunes. I get this message when it is plugged into the wall. When I plug it into the PC it doesn't stay on long enough for recognition. How do I restore?

Sorry, disregard the last response; I can't edit it. You should dry it BEFORE trying different cables. The safest way to go about this is dry your iPhone inside-out and to not turn it on until it's dry. Maybe there is a little moisture stuck inside preventing it from booting, but if you're lucky, it's not permanently damaged. The best way I've heard of to dry it is to leave it overnight in a tight bag with dry rice or, better yet, silica packets (those anti-moisture things found in packaged items). Maybe longer if you want to be extra safe. If it still doesn't charge without the Apple logo flashing, try using different Lightning to USB cables. Maybe it's just a bad cable, but you shouldn't test that until you've dried your phone.

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I just downloaded the latest version of iTunes on my PC, Window 8 and now it won't recognize my iPhone 4. The device never shows in the menu bar

I just upgraded to 11.1.4.62 and now my iTunes won't recognize my iPhone 4. The device never shows in the menu bar

Hello there.
The following Knowledge Base article provides some great, in-depth steps for troubleshooting your issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

When watching news movies, I go to full screen, and screen goes blank.

The small video image which shows the news has a button to make the image full screen. When I press that, the whole screen goes blank.
When I use Internet Explorer, it works OK. I think It was also OK when I used the previous version of Firebird.

Did you look at this https://discussions.apple.com/message/23589702#23589702
Phil

So I have been off of my 5s for about a month and when I tried to plug it in to charge it shows the red bar that its charging but the device never comes on. How can that be fixed?

My iphone says its charging but never actually boots up

Hi colbyfromennis,
Welcome to the Apple Support Communities!
Please read over the following articles for information on charging your iPhone.
Charge your iPhone and iPod touch - Apple Support
If you can’t charge your iPhone, iPad, or iPod touch - Apple Support
Have a great day,
Joe

I notice when I plug in my phone to my computer and look at what's "On this iPhone" it says that I have a book on there (one that was a free download from something), but I don't have iBooks installed on my phone. How do I remove the book?

I notice when I plug in my phone to my computer and look at what's "On this iPhone" it says that I have a book on there (one that was a free download from something), but I don't have iBooks installed on my phone. How do I remove the book?

Hi tinashah817,
Was this book downloaded using iBooks, or from another application? If it was from iBooks you will need to install that application to delete it.
See this article about managing your iBooks library on your iPhone -
iBooks: Tips for managing your iBooks library and storage on iOS devices
http://support.apple.com/kb/HT5544
Once the book has been deleted from the iPhone you can uninstall the iBooks application if you so desire.
How do I uninstall an app?: Apple Support Communities
https://discussions.apple.com/thread/4392015
Thanks for using Apple Support Communities.
Best,
Brett L

While trying to purchase through a game in my iphone it says ( cannot connect to itunes store ) how to fix this?

while purchasing something from my iphone ( it says : cannot connect to itunes store ) how to fix this?

Hello Emamoe,
Thank you for the details of the issue you are experiencing when making an in-app purchase on your iPhone. I found a couple of articles I recommend for this issue.
First, I recommend using the steps in the section titled “Troubleshoot issues on an iPhone, iPad, or iPod touch” in the following article (the article title refers to the iTunes Store, but the steps are relevant for the App Store as well):
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
If the issue persists after following the steps in that section, I recommend continuing with the steps in the section titled “Isolate the issue: (Mac OS X, Windows, iOS)” in the article below. This section will help you isolate the network issue that could be blocking you on those apps:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thank you for using Apple Support Communities.
Best,
Sheila M.

When i charge my iphone it has the plug instead of the lightning bolt showing its fully charge but the percentage will stay the same or go down. when i plug it in it turns back on but turnes right back off because its at one percent and it keeps repeating

when i charge my iphone it has the plug instead of the lightning bolt showing its fully charge but the percentage will stay the same or go down. when i plug it in it turns back on but turnes right back off because its at one percent and it keeps repeating the process. if i just try to turn it on it loads the aoole logo the the lock screen then turnes right back off. please help!!! i have a cdma verizion iphone 4 if that matters

Bring your phone into Apple for battery diagnostics.

Ipod nano 5th gen - works fine when plugged in either to wall or computer and appears to be fully charged but as soon as it is unplugged screen goes blank and will not start - is the battery shot?

Ipod nano 5th gen - works fine when plugged in either to wall or computer and appears to be fully charged but as soon as it is unplugged screen goes blank and will not start - is the battery shot?

Yes, your battery is likely toast and in need of replacement. Not much else for troubleshooting here. Sorry.
B-rock

How can i format my iphone by myself? i have itunes, how do i do formatting?

how can i format my iphone by myself? i have itunes, how do i do formatting?

Plug in the iPhone, select it in iTunes and click Restore.

I forgot my iphone back up file password in itune, how to reset it

I forgot my iphone back up file password in itune, how to reset it ??

I forgot my iphone back up file password in itune, how to reset it ??

I deleted some of songs by iPhone.but now it until shows all that songs.they seems partially visible not like other song totally black.actual songs are 701 shown in setting.in the music it shows 901. How can I permanently delete them???

I cannt synk them to iTunes because lots of songs are not in iTunes now. This will delete my lots of songs.
I deleted some of songs by iPhone.but now it until shows all that songs.they seems partially visible not like other song totally black.actual songs are 701 shown in setting.in the music it shows 901. How can I permanently delete them???

I called Apple and spoke with a customer service representative regarding this issue. I was given the two things to try, and if they don't work, I was told I can call back in:
1. Go to iCloud.com and look at the advanced options. Since Photos can be deleted here, the representative thought there may be an option to remove songs here as well.
2. Go into the library that has the songs that were deleted and click Update iTunes match.
I tried #1--this didn't resolve the issue, as there is no option to remove songs this way. I can't try #2 right now since I'm at work, but if anybody else with this issue can try that step it can help us get the ball rolling on it. After I try that, I'll call Apple back to discuss this further.

TS1702 I bought 100 minutes for my daughters pinger ex app. The minutes never showed up and it says "You've already purchased this In-App purchase but it hasn't been downloaded". What do I do? How do I download it??

I purchased 100 Pinger EX minutes on my daughters ipod, the minutes never showed up and it says "You've already purchased this In-App Purchase but it hasn't been downloaded". How do I download it????

-First try contacting the app developer/go to their support site.
Next contact iTunes
Apple - Support - iTunes - Contact Us

HT1349 i have just bought an ipad2 from usa. now i am in dia. i am a first timer user of ipad. i have charged for three hours, when i start iti.e. on the device it shows a plug in icon with itunes. then the screen turns black. i am not able to use the dev

i have just bought an ipad2 from usa. now i am in india. i am a first timer user of ipad. i have charged for three hours, when i start iti.e. on the device it shows a plug in icon with itunes. then the screen turns black. i am not able to use the device. kindly help

You need to plug the iPad into your computer that has iTunes installed on it, and activate it.
The User Guide would be good for you to read:
http://support.apple.com/manuals/#ipad

HT201441 I bought iPhone 4s device from the owner and the previous owner is not present and the device has already been erased, how can I use this device using my Apple ID and iCloud

I bought iPhone 4s device from the owner and the previous owner is not present and the device has already been erased, how can I use this device using my Apple ID and iCloud

Hello adilx
The only way to get passed that and to use that iPhone is to ask the previous owner to remove it from icloud.com in the Find my iPhone section.
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/kb/TS4515
If the previous owner is not present
Make sure the device is powered on and connected to a Wi-Fi or cellular network. Then contact the previous owner and ask them to follow these steps to remove the device from their account:
Sign in to their iCloud account at www.icloud.com/find.
Click All Devices to open a list of devices linked to their account, then select the device to be removed.
Click the Erase button to erase all content and settings from the device. When prompted, don't enter a phone number or message. Click Next until the device is erased.
When the erase is complete, click "Remove from Account" to remove the device from the account.
After the device is erased and removed from the account, you can proceed with the device setup process.
Regards,
-Norm G.

When I attempt to drag doc to trash "Finder wants to make changes" "Type your password to allow this" When I do this the doc is immediately deleted. How do I turn this off?

When I attempt to drag doc to trash "Finder wants to make changes" "Type your password to allow this" When I do this the doc is immediately deleted. How do I turn this off?

Please take these steps if you're prompted for a password when moving items in your home folder to the Trash.
1. Triple-click anywhere in the line below on this page to select it:
~/.Trash
2. Right-click or control-click the highlighted line and select
Services ▹ Show Info
from the contextual menu.* An Info dialog should open.
3. The dialog should show "You can read and write" in the Sharing & Permissions section. If that's not what it shows, click the padlock icon in the lower right corner of the window and enter your password when prompted. Use the plus- and minus-sign buttons to give yourself Read & Write access and "everyone" No Access. Delete any other entries in the access list.
4. In the General section, uncheck the box marked Locked if it's checked.
5. From the action menu (gear icon) at the bottom of the dialog, select Apply to enclosed items and confirm.
6. Close the Info window and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). Open a TextEdit window and paste into it (command-V). Select the line you just pasted and continue as above.

When plugged into wall, iPhone 4 says to restore at iTunes. When plugged into PC the apple icon flashes 10 seconds and screen goes blank 10 seconds. The device never shows in iTunes. How do I restore?

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