When selecting a network, it is asking for IP address, Subnet, etc.
I am having trouble signing in to a wifi account. It's asking for IP address, subnet, etc
That information screen appears when you press the little blue arrow to the right of the name of the network. Try clicking on the name itself. If you see there is already a check mark and the name is blue congratulations you're connected.
Similar Messages
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My apple tv stuck at setting date and time. Also when connecting yo network doesn't ask for network password
I just went through this last night. (Aug 15, 2013)
What I did to get back up and running. This is not the first time I have lost the network connection with my Apple TV 3
Products effected: Apple TV 3 and Home Sharing (My Apple TV 1 was not effected)
Power down (unplug) the Apple TV and power down your router ( in my case, it is a FIOS router, flipping the on/off works fine).
Power both items back up.
At this point, I usually can reenter my Apple ID and PW. and reconnect Home Sharing. But for some reason I was unable to reconnect last night but was able to get it reconnected in the morning. I was jut to tired to deal with it last night.
A new issue that is was able to fix after a good nights sleep.
I did figure out, (after trying to reenter my ID and PW many times and having it tell me that my ID and PW was wrong), that when using the Apple TV on screen keypad to type in the user ID. DO NOT use the ".com" keypad button. Instead type out each character for .com. ( or what ever ending you use for your ID account.)
Once I typed out my full ID and PW. everything is back to 100% -
I have a WiFi home connection. It works on my laptop but has stopped working on my iPad, which I tried resetting but it didn't help. It recognises the SSID but then asks for IP Address, Subnet Mask, Router etc. Any ideas on what to do?.
1. Turn router off for 30 seconds and on again
2. Settings>General>Reset>Reset Network Settings -
iTunes doesn't display my iPhone 1 after a computer upgrade, cannot connect to iTunes Store or transfer purchases to my iPhone-. Help Please! Thanks!
Try to connect in recovery mode, explained in this article:
iOS: Unable to update or restore
Before that, back up your device, explained here:
iOS: Back up and restore your iOS device with iCloud or iTunes
How to back up your data and set up as a new device
You can check your warranty status here:
https://selfsolve.apple.com/agreementWarrantyDynamic.do -
I recently purchased the 2TB time capsule. expecting it to work like all of my other apple products. No chance. I have plugged into router and switched on. amber light just flashes away....
Opening Airport utility and it does see the time capsule, again with a flashing amber light next to it and a number 2 to the right, in red. when i click on it it asks for a password!!! no idea what password it is asking for, tried the network key, tried admin password, tried trusted etc.....
What is going wrong as online help and instructions do not provide any guidance.
thxI recommend you do a fully isolated setup. Especially if you are using wireless.
Plug the TC into the computer by ethernet. Make sure it is LAN port marked <->.
Open the utility. It should not need a password now to access.. if it does, do a full factory reset.
This is done by holding in reset.. then power on the TC and wait for about 10 sec.. never releasing the reset.. front LED flashes rapidly.. then release the reset.. and wait for the TC to reboot.
In the airport utility select bridge mode under networking.
Go to the wireless page and setup wireless as you prefer.
Update the TC.. disconnect from the computer and plug it back by ethernet into the router. -
i am trying to set my imessage, but when i switch to on it asks for a password with a different apple id than my original
Sign out of that Apple ID, then sign in with the correct one.
Go to Settings > FaceTime, tap your Apple ID, and select Sign Out.
Go to Settings > Messages > Send & Receive, tap your Apple ID, and select Sign Out.
http://support.apple.com/kb/ts4268 -
When trying to update apps it asks for account password but it doesn't show my account. Help!
When trying to update apps it asks for account password but it doesn't show my account ID, it shows my dad's. How can I fix this so I can sign in?
It sounds like the apps were purchased using your dads account, so they will have to be updated using that account.
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I have a $20 credit showing on my itunes account. When I go to purchase it asks for my credit card info. I want to use the credit i have. how do I access it/
1-800-676-2775 apple support tech support 1 800 275 2273
If your computer is on one minute before it freezes, than you have one minute to secure your serial number.
click the apple----->click about this Mac ------> click on version----> until you see the serial number. You may have to do this a couple of times if it freezes before you have all the numbers. A camera might help.
Good Luck -
I have a credit in my itunes account but when making a purcahse it is asking for my credit card info. I don't want it charged to my credit card, I want to use my account credit. How can I do this?
Hello, Lynne.
Thank you for visiting Apple Support Communities.
Here is a helpful article that explains how iTunes purchases are billed.
iTunes Store: How iTunes Store purchases are billed
http://support.apple.com/kb/HT5582
When using iTunes to purchase content for the first time on a new device, it may require you to verify your payment information as a way to authenticate your device. If this not a new device attempting to access iTunes store and prompting you provide payment information, there could be an outstanding balance. This article will show you how to verify you purchase history and invoices.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Also, you can change the payment method as none as long as there isn't an outstanding balance on the account.
iTunes Store: Changing account information
http://support.apple.com/kb/ht1918
Hope this helps,
Jason H. -
I bought a new computer and downloaded my lightroom 4 to it. When I installed the program it asked for my serial number and I imputed it. Then it asked for my previous serial number from my original lightroom 3 purchase. Since I upgraded to lightroom 4 I don't have the serial number for the version 3. How do I get the serial number from my 3 version so I can activate my version 4 program
If you have Lightroom 3 still installed, you can get it from there.
If you don't and you have your box/disk, it should be on there.
IF you don't have either of those,and you registered your software, you can log into your Adobe account and retrieve it there. -
I just got my Mac yesterday. My kids want to access sites that need the adobe player. When I try and download it asks for a password. I do not even remember setting one up? How do i find out what it is?
FYI this is the legitimate Flash Player installer:
This one is bogus:
As X423424X wrote do not download it from any site other than the one he linked.
Adobe does not require a password to download the Flash installer. Generally speaking passwords are not required to download software, unless you must register with the website so as to log in. In that case you should never use the same name and password you use to administer your Mac. -
The number pad would not let me type in a 1 2 3 for my 4 digit code. After numerous tries, the phone now says iphone disabled connect to itunes. When I connected to itunes, it asked for the code which I was unable to enter. Help!
Open iTunes on computer, connect iPhone to computer with USB cable. Hold both Home and Power buttons on iPhone until iTunes recognizes iPhone in Recovery Mode. This usually takes about 20 seconds of holding both buttons. Restore the iPhone Firmware.
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When I download Adobe Reader, it asks for a password. It doesn't accept my Adobe password. What password is it searching for?
Then try leaving the password field blank and hitting enter. If that doesn't work, you have a password (and would be beyond the help available in the Adobe forums).
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When I update an app it asks for my password (as usual) but now there is no touch keyboard or other way to enter the password. This problem started, I think, after the latest OS update.What's going on?
I tried a reset and it did the trick.
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When I upload an app, it asks for my password, then says it's incorrect. When I reset it (after 3 tries) and put in the new one, it still says it is incorrect. What am I doing wrong?
I assume that you meant that you reset the password three times. Did you receive any verification that the new password was accepted?
Sign out of you account, restart the iPad and sign in again. Settings>Store>Apple ID - tap the ID and sign out.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in again.
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