When setting up my iPhone 6 I loaded an old backup of my iCloud. It is associated to an invalid email address. How do I correct that?

I have had this issue resolved before by a Help supervisor. But I cannot remember how we did it.

If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

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When I set up my iphone, I logged in to my own itunes and icloud but it recognizes my phone as owner's which is my husbands phone. How do I go back and add my phone as it self?

When I set up my iphone, I logged in to my own itunes and icloud but it recognized my phone as "Owner's phone" which is my husbands, so when I synched it, it was his apps, etc...help!!

I would do this:
1. on the phone in settings/general/about in the name tap there and give the phone a name that you can recognise.
2. open itunes on your computer and attach th ephone using a cable
3. Click on edit then preferences then on the devices tab in itunes on the computer and have a look what backups are there (assuming you backup to the computer nand not the cloud. Is the backup of your ol dphone there?
4. Log out of whatever apple ID you are are in when your click on itunes store in itunes on your computer and log in with your own ID
5. With your phone attached to the computer and itunes open select your phone in the left column and right click on it and click on restore. It should allow you to choose the backup that you wish to restore from. Choose the back up of your old phone and not your husband's phone
I assume you have your own ID and that you are not sharing IDs

HT2589 What if I have an iPhone and its sends/recieves messages with our apple id which is my moms email? How do I fix that so that when I text my friends it doesn't show up with my moms email but my number?

What if I have an iPhone and its sends/recieves messages with our apple id which is my moms email? How do I fix that so that when I text my friends it doesn't show up with my moms email but my number?

Hi lfeddrix,
You can send and receive Messages from the Apple IDs and phone numbers signed in to your iMessage section in the settings of your phone. We have an article that explains a little bit about this, and it can be found here:
iOS: Using Messages
http://support.apple.com/kb/ht3529
This section is the most appropriate for your situation:
You can change the address that new iMessage conversations are started with in Settings > Messages > Send & Receive > Start new conversations from:. Note that this setting applies only to new conversations. If you would like to change the address from which messages are sent, first change this setting, and then delete the existing conversation and start a new one.
iMessage responses will be sent from the address the recipient most recently messaged. For example, a friend sends you a message to your Apple ID. Responses in this conversation will be sent from your Apple ID, even if you've selected new conversations to start from your phone number.
Thanks for using the Apple Support Communities. Have a good one!
-Braden

My contacts on my old Iphone I gave a family member were deleted then synced to icloud. My current iphone lost all its contacts when it next synced. I retreived a 6mth old backup to get my contacts, but I want my recent messages back, any help?

My contacts on my old Iphone I gave a family member were deleted then synced to icloud. My current iphone lost all its contacts when it next synced. I retreived a 6mth old backup to get my contacts, but I want my recent messages back, any help?

The "system" performed as designed. All devices syncing to one iCloud account are kept in common sync. The idea is that all such devices belong to one user. Different users should have different iCloud accounts. Once your contacts were edited, all devices were updated as well and subsequent backups (from yours and her device) reflected the changed contacts (and any other data that may have been edited like calendars). Your first task is to change your daughter over to a new account before she makes other changes.
The only way I see for getting back contacts is to restore them from a time machine backup, assuming you also have a Mac included in the account which syncs the contacts. However, I'm not sure whether time machine includes contacts from iCloud along with those that are local, "on my Mac".
Otherwise the deleted contacts are gone.

My iPhone 5 charger stopped working. It's under warranty and I want to send it back. How do I initiate that process? The website keeps sending me in circles. I'm getting an error message when I put in my serial number. Why is this so difficult?

My iPhone 5 charger stopped working. It's under warranty and I want to send it back. How do I initiate that process? The website keeps sending me in circles. I'm getting an error message when I put in my serial number. Why is this so difficult?

If posible you will find visiting a store by far the simplest way of getting a solution
Which Country
are you in ?
Have you checked the lightning socket on iPhone doesn't have lint or fluff in it
solves majority of such issues

I have a new computer and when i plugged my iphone in to upgrade it, I lost all of my songs and applications. I need to know how to recover it as I've looked all over the webstie and my account is empty?

I have a new computer and when i plugged my iphone in to upgrade it, I lost all of my songs and applications. I need to know how to recover it as I've looked all over the website and my account is empty?

If you are in the USA (is that Pearland, Texas), with iTunes 10.3 and iOS 4.3.3 or later, you can download your previous purchases directly to your iPhone, iPad, iPod touch, or computer.
Here are the instructions: Downloading past purchases from the App Store, iBookstore, and iTunes Store: http://support.apple.com/kb/HT2519

When trying to set up sync, why does it always tell me invalid email address?

I've downloaded Sync, I registered and signed up for Firefox add-ons.
When I try to set up Firefox Sync.. I type in my username, password, then when it comes to email address, whatever letter I type first a red/white X box comes up saying invalid email address. Why?

telliot, your reply is a bit cryptic, but I finally understood what you meant. What he/she meant, folks, is to keep on typing what you know to be your valid email address. When you enter ".com" (or whatever extension) the error signal will disappear

When trying to set up Sync account and enter my actual password, I get an "invalid email address"warning. Help...

When I go into Sync and try to set up an account, I am asked for email address (which is <[email protected]>. Immediately as I enter the "meinig58" the "invalid email address" red warning comes up. How do I solve this problem and establish my Sync account?

Write the whole email address and wait for a second to validate it.
The validator tells you that you have entered the wrong email until you finish typing a valid one. Developers are working to fix it.

Trying to set up a group email "RAM" that will contain multiple email addresses. Receive error messages "check SMTP settings" or "Invalid email address" when I try to send a message to the group.

I am trying to set up the group email "RAM" that will contain multiple email addresses. I have inputted the name "RAM" as a corporation. In the section labeled "Email" I have inputed multiple email addreses so that when I want to send an email to the group "RAM" I just have to input the name "RAM" in the section labeled "To" , input the Subject in the Subject box & the email will be sent to the multiple addresses, yet when I do I receive either one of two error messages being "Invalid Email Address" or "Check SMTP settings" each of which allows me the option of with cancelling the email or send it anyway.

Bump. I'd like to know, too. I even have some synched Groups from my Apple Address Book I email to using Apple Mail on the Powerbook, but I can't see how to do a group mailing on the Touch either.
In normal Mail, I just start typing the name of the group, and it autocompletes, I hit return, and it fills in all addresses in the Group.

HT2204 I have changed my email address which i have successfully done on my laptop, however when I connect my iphone it still has my old email address and of will not acceprt either my old password or new password.Do I have to unistall itunes and reinstal

I have changed my email address which I sucesfully did on my laptop,however when I connect my iphone it still has my old email address and will not accept either my old or new password.Do I have to uninstall and reinstall again.Please help.Any suggestions.Regards Mark

Settings > Store > Sign out.
Sign in with the new credentials.

I set iCloud up but I have given the wrong email address how do I change it to the correct one?

I set up iCloud when I got my iPhone 4S but I have just realised I have given the wrong email address how can I change it I put .co.uk and it's .com

Go to appleid.apple.com, click Manage Your Apple ID, sign into your iCloud account (using the wrong email address), it should prompt you to verify it and allow you to edit your email there. If not, then it will bring you to a screen that will show you your name, your email, and any alternate emails you have. Click the edit button next to "Primary Email Address and Apple ID" and change it to your email.

I use Exchange to sync my iphone4S with Outlook. On my iphone, my contacts are split into multiple records if they have more than one email address - how can I consolidate them on the iphone

i use Exchange to sync my iphone4S with Outlook. On my iphone, my contacts are split into multiple records if they have more than one email address - how can I consolidate them on the iphone

I have loaded my Firefox bookmarks into Internet Explorer Favorited. I also uninstalled Safari.
I go to iTunes on my phone and see no wat to connect my iPhone to my laptop. I see Music, Shows, etc., the kind of stuff I would expect, but no clue as to how to proceed.
Would you please be so kind to fill me in on how to "That syncing is done via iTunes. Connect the device to iTunes, select it, then go to the Summary page and select to sync bookmarks."?
I am not sure what you mean by "Summary Page"
Thank you

When i go to update my app i have to put my apple id password but instead of having my email address it has someone else's. On my computer it has my email on my itunes it has my email, and even on the app store it has my email

when i go to update my app i have to put my apple id password but instead of having my email address it has someone else's. On my computer it has my email on my itunes it has my email, and even on the app store it has my email

Did you purchase the iPhone second hand?
Has anybody else signed into their Apple ID on your iPhone?

Had problem with my hotmail account and had to change my password. Ever since then, my default e-mail account set up to hotmail doesn't work...it sends from gmail. How can I correct that?

Had problem with my hotmail account and had to change my password. Ever since then, my default e-mail account set up to hotmail doesn't work...it sends from gmail. How can I correct that?

On your iPhone you need to change your password in 2 places:
- Incoming Mail Server and
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To get to the password entry for the Outgoing Mail Server you have to tap on cell smtp.live.com and again on the second view.

My iphone has calendar history for 10 years. my icloud only shows about 6-8 weeks back. how can i get icloud to show all the calendar events in the past that are on iphone?

my iphone has calendar history for 10 years. my icloud only shows about 6-8 weeks back. how can i get icloud to show all the calendar events in the past that are on iphone?

I encountered a similar problem when finally (and with much regret) I was obliged to migrate my MobileMe to iCloud last month.
Many years of iCal history vanished without trace during this automated transition by Apple and iCloud then kindly synched the resulting vacuum back to iCal on my Mac.
Fortunately, iCloud wasn’t able to decimate iCal on my other Macs because (1) they are still running Snow and (2) I had switched them off as a precaution. Good job I did.
My solution was to export my iCal data on one of those other Macs to a backup file – then I imported that backup file into my Lion-updated Mac’s iCal. That restored all the iCloud-deleted iCal data back on to my Mac and this was promptly synched automatically to my Calendar on iCloud. So now it’s all there and showing.
Perhaps you could do something similar? In the meantime, be very careful not to let iCloud’s amnesia get synched to your iPhone (and other devices).
Experience has taught me never to trust an “upgrade” until it is proven to be working correctly and always to keep in reserve another Mac with a properly-functioning system and all synching to it switched off...

When setting up my iPhone 6 I loaded an old backup of my iCloud. It is associated to an invalid email address. How do I correct that?

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