Where can I send a complaint about an authorized apple reseller?

I couldn't find the exact forum place for this and I've called apple multiple times only to get no help, because no one knew how to help me.
I went to an authorized apple reseller in my university bookstore and ordered an iPad one month ago AND I paid for it. I still haven't gotten it and no attempts at speaking to my bookstore have helped. A student told me that upon ordering it should arrive within a day or two and this means that within this whole month it hasn't even been ordered!
I'm scared I've basically been robbed and have  no clue how to get help from Apple. Any advice?

1-800-275-2273
I would also write Apple corporate if that number does not help.
Barry

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    Please provide an email address or web form where I can submit a complain regarding an Apple Reseller. Thanks.

    If you have to do it by email or on the web the only place is Apple's feedback page: http://www.apple.com/feedback/ - pick the product closest to the one you were asking about. Be aware that you will be unlikely to receive a response back from Apple.
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