Where do I go to get my money back from Apple Itunes for not giving me the movie I rented?

I ordered a 24 hour rental from Itunes and it refuses to play. I accidentally deleted the movie from the rental after getting completely frustrated and thought I could re-download the rental but now Apple Itunes is asking me to pay 4 dollars again.... This is ridiculous.

Click here and ask the iTunes Store staff for assistance.
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