Where do I place a fault report?

I have problems with an extremely unstable Forms Central in Creative Cloud and it makes me quite upset that the customer support staff is unable to look into the actual service when it's falling over all the time. I have experienced this since 26 december 2012.
Updated with a new error message:

Zydake wrote:
The German language keyboard in iOS7 is wrong. Underneath the "s"-Button should be the "ß"-Key. But instead, I'm given s with hacek and s with dash.
It is the same in iOS 6 for the iPad.   The ß has its own key at the bottom right.  On an iPhone it is different, perhaps that is what is confusing you.

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