Where specifically do I need to tell my software to recover from after an OS wipe and reinstall due to a fatal crash?

I have read several questions and their answers about where backups for an apple device are stored, but the restores do not contain any of my photos (according to iphone backup extractor) and I am wondering if I need to undelete additional data from the hard drive and where to recover from.  Also, none of my apps were in the specified location either (part of the path did not exist for me, and yes I enabled showing hidden files and folders before checking).  I really really need some of these pictures back so I hope someone is able to h

First you don't have a virus because none exist for OS X. So you can stop worrying about hat. If you recently got a warning about a Virus and accepted downloaded some software then you fell for a Trojan. Here is an article about that and how to rid yourself of it.
If you did not download anything like that then doing a Erase and Install would be the way to go. Here is a video that will show you exactly what to do.

Similar Messages

  • The church's iMac was registered by an employee who is no longer here. We need to update the OS to Lion and much of the software. Without his password, do we need to wipe and reinstall the OS? If so, how do I do that?

    The church's iMac was registered by an employee that is no longer at the church. We would like to update the OS to Lion as well as some of the software. Since we do not know the password, is there a way to reset it it? Or do we need to wipe and reinstall the OS, register and then update? If so, how hard is it to reboot?

    OK, thanks for that. Look on the original OS X install disc and see if that say Leopard 10.5.x or Snow Leopard 10.6.x. You advised in the last post the system is running 10.6.4, which is Snow Leopard. The most up-to-date version of Snow Leopard is 10.6.8, once we get your password changed we can work on getting it up-to-date.
    So to change the administrators password  you will do the following:
    Insert the Snow Leopard Install Disc into the SuperDrive and restart the computer , when you hear the Startup Tone hold down the Option key.
    Choose the SL Install Disc
    Choose the language
    Select the Utilities Menu - Select Password Reset
    Select your Mac OS X hard disk volume.
    Select the user name of your original administrator account. (you can change this later!)
    Enter the new Password (remember to re-enter in the second box)
    Quit the app by hitting the Command - Q keys
    Quit the Installer (Command - Q again)
    Restart

  • Using Time Machine, is it possible to back up a computer AFTER a specific date. I only want to back up files from AFTER January 2015. Is this possible, and how can I do this?

    Using Time Machine, is it possible to back up a computer AFTER a specific date. I only want to back up files from AFTER January 2015. Is this possible, and how can I do this?

    emilypdunne wrote:
    Using Time Machine, is it possible to back up a computer AFTER a specific date. I only want to back up files from AFTER January 2015. Is this possible, and how can I do this?
    Is what you're saying that you only want backups in TM of the state of your Mac from January 2015 to the current date and nothing before then? I'd think the simplest solution would just be to delete in TM all the backups prior to 1/15 and then let TM do its thing. The ultimate source for all things Time Machine is here. On this page, note the comment that "Time Machine will never delete the backup copy of anything that was on the disk being backed-up at the time of any remaining backup" which I understand to mean that if you delete all the backups in the TM file prior to 1/15, any file that wasn't present on your Mac as of 1/15 will no longer be represented in the TM file. Note that the second link also has instructions for how to delete TM files.
    If you were trying to accomplish something else, then as Emily Litella (Gilda Radner in SNL) used to say, "never mind."

  • I am so new to Mac. I just bought this Macbook Pro. No Disks or anything. I need to completely wipe and reinstall. Is there anyplace I can download the disks to burn to dvd to do a complete wipe and reinstall?  I'm running 10.6.8. Or maybe a later version

    I guess you can see how new i am to this, I typed my whole question in the subject. Any way, i bought this macbook pro used, no disks, need to do a complete wipe and reinstall. is there anywhere i can download the install disks to burn to dvd? Or buy either one, or maybe even a later version? Im running 10.6.8 currently.  Thanks in Advance! Terry

    First determine what system you really have.
    Apple menu -> About This Mac.
    If it is 10.7, you don't need installer discs, because there is a recovery partition:
    http://support.apple.com/kb/HT4848
    If indeed it is 10.6.something then you'll want to call AppleCare for the discs.
    http://www.apple.com/contact/phone_contacts.html
    If they determine the machine is older than 10.6's initial release (August 28, 2009), you'll want to purchase 10.6 retail, and/or 10.7 retail from the Apple Store.
    Regardless, backup your data first*:
    http://www.macmaps.com/backup.html
    And read the benefits of both 10.6 and 10.7:
    https://discussions.apple.com/docs/DOC-2455
    https://discussions.apple.com/docs/DOC-2465
    and determine which can run on your machine, and decide which you want to have.

  • I received error message to I needed to uninstall  and reinstall due to a registry problem. I did and I am still getting message when I try to open iTunes on my computer.

    I received an error message on my computer when I opened itunes which said due to a registry error I needed to uninstall and reinstall itunes. I have gone through the steps to do that and then reinstalled getting the same message. HELP.

    Hey clueless2661,
    Thanks for using Apple Support Communities.
    If iTunes for Windows won't open, try using the steps.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    Have a nice day,
    Mario

  • Need Leopard install discs and then wipe and reinstall for sale.

    I have a 2009 MBP that I need to wipe but I don't have my original discs. Only the Snow leopard upgrade disc. How can I wipe it clean and reinstall an OS?

    Yes. It is meant to upgrade from an older version of OS X but it contains the full install of Snow Leopard. At least the 2 I have do. Does it look like this?

  • TS2755 i need to know how to block someone from sending me txt/imessges and calling me. they have a iphone too so i have been told the only way to block them is to turn off my imessages and only recieve regular txt messages. is there another way to block

    how do u block someone from sending imessages and txt and calling ur phone when they have a iphone also. I have been told the only way is to turn off my imessages and recieve regular text messages.. is there another way?? i have searched for apps and cant find one. neeed help!!!

    There are no apps and that is not a feature of iOS.
    iMessages are handled by Apple's own system, and there is no way to block a specific sender.
    SMS messages and voice calls are handled by your cell service provider, so you need to ask them what blocking (if any) features they offer.  If the texts are just spam, you should be able to report them to your carrier and they can block that sender.  Other blocking options will vary from carrier to carrier, so call yours and ask them what they can do.

  • ITunes and App Store ask for password and tell me it is wrong even after I go in and change it.

    I am stuck.  I can't download apps or music.  I can log into my account and change the password.  As soon as I attemp to buy something, it says the password is wrong.
    I think I may have a second apple ID attached to another email. When I try to add a backup email to the account, it tells me that email is attached to another Apple ID.  But when I ask Apple to send a reset to that email, nothing happens.

    Hi Dan..
    Try here >  Associating and verifying email addresses with your Apple ID

  • I have a 4g that I needed to updated my software i hooked up my phone to pc and thought that it automatically backed up everything on my phone so then I went to do update and lost all my contacts and photos, is there any way to regain these back? Did it a

    I was trying to update my iphone 4 software..but am not sure that I backed up everything first...what I did was hooked up my phone and went to update...i now don't have any of my contacts or photos, did it automatically sync when I hooked up and is there anyway to retrieve my info and how do I do that?

    Did you this IOS how to backup http://support.apple.com/kb/HT1766  prior to updating your phone.

  • My Mac keeps freezing in the middle of applications (most notable Safari) requiring me to shut down and restart.  It also freezes during video playback (online and using Quicktime).  Do I need to wipe and reinstall OS?  I'm thinking I have a virus........

    Please help!!  It's driving me nuts.  I've reinstalled the OS via the disc about 3 times so far, but haven't yet erased the drive (and am seriously considering doing so).  I barely have any files on my HD because I run everything off of external drives (after losing a TON of stuff after my Mac crashed in the first 3 months of having it).  I bought the computer in 2007 and was running Tiger.  I passed on Leopard but gave in for Snow Leopard because I wanted an iPhone and iPad.  When I installed SL, I had to reformat the HD and made it Journaled......it's been acting ******** ever since. 

    First you don't have a virus because none exist for OS X. So you can stop worrying about hat. If you recently got a warning about a Virus and accepted downloaded some software then you fell for a Trojan. Here is an article about that and how to rid yourself of it.
    If you did not download anything like that then doing a Erase and Install would be the way to go. Here is a video that will show you exactly what to do.

  • HT4623 what can i do if i need a backup password to restore my iphone after updaiting to IOS7 and i don't remember it?

    help me!

    Once the Device is asking to be Restored with iTunes... it is too late to save anything...
    Connect to iTunes on the computer you usually Sync with and Restore
    http://support.apple.com/kb/HT1414
    Once you have Recovered your Device...
    Re-Sync your Content or Restore from the most Recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766
    Make sure you have the Latest Version of iTunes (v11) Installed on your computer
    iTunes free download from www.itunes.com/download

  • Need to reestablish airport admin after wipe and reinstall of os

    bummer - had to do a hard wipe/reformat/reinstall of my os and all applications. we didn't lose the network connection to the other computers in the house during the reinstall, but now i don't have admin access to the airport. what can i do to reestablish admin access on my computer?

    Hello stephaniern. Welcome to the Apple Discussions!
    You can download the AirPort Utility for Windows from here: AirPort Utility 5.4.2 for Windows

  • Need help, I want to know if these apps could be removed and reinstall without loose my game saved data? Could I recover my saved data somehow?

    I have an iPhone 4 32GB bb 02.10.04 running at 4.1 version.
    The PC which I used to synced it is now formatted. Then when I selected to sync my apps it ask to remove them and install those saved on my PC.
    The question is this games apps would be possible to recover my saved game data: GunBros., GlobalWar HD, OriginalGangstaz HD, MafiaWars ID, StreetRacing, and MegaJump.
    Please help. Let me know how I would be able to do it.

    See:
    iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device
    You can just reatore from backup. If you restore via iTunes all yur synced media like apps and music has to be in the iTunes library since synced media is not included in the backup
    If you restore from iClould backup only iTunes purchases are restore.

  • I need a recommended way of recovering from Bus Off errors

    I have write problems when a UUT is instructed to reset. When the UUT in the reset state I get Error Passive warnings and Bus Off errors after attempting to write extended CAN messages using the Frame API.
    In brief the test goes like this,
    1. I send extended message 0x500 with 8 data bytes containing information to tell the UUT to go into reset.
    2. I wait 400ms hopeing that the UUT get's at least 1 of the 3 possible messages. It always does and does a reset.
    3. I then MUST send message 0x500 with updated data telling the UUT to come out of reset.
    Problem is the write fails with a Bus Off error (can't remember the error code as I am typing this at home). I can get this to work in a brute force kind of way by repeating these steps below several times in a loop,
    1. reopen the network object
    2. reopen all perodic tx objects,
    3. do a ncAction NC_OP_RESET on the network object,
    4. do a ncAction NC_OP_RESET on all periodic tx objects,
    5. do a ncAction NC_OP_START on the network object,
    6. do a ncAction NC_OP_START on all the periodic tx objects,
    (no warnings or errors so far from these calls allthough occasionally ends up with an exception and NI-CAN internal driver errors. I'm probably abusing the CAN standard and API with all the rapid opening and closing of all these handles and blindly ignoring errors.)
    7. then do a ncWrite for all periodic tx objects (we usually get Error Passive warnings here, if the write is repeated it frequently gets a Bus Off error).
    When the UUT (by chance in all honesty) gets the 0x500 message and comes out of reset, CAN operations are fine, but the problem lies when the UUT is in reset, I can't send the updated 0x500 message to tell it to come out of reset. I get randomly Error Passive errors and Bus Off errors.
    Found out today this is what the UUT is doing when in reset (written in PDL),
    while not received 0x500 with data indicating to come out of reset
       possibly repower most of the UUT circuitry (I can't remember)
       reset Bosch CANBUS controller circuitry on ASIC (takes 2us I'm told)
       do some unit reset processing, takes up to 100ms
    wend
    (yes, it resets the CANBUS controller roughly every 100ms!)
    I need a sensible way of recovering from a Bus Off error and retry sending that 0x500 message again.
    Any thoughts, comments, solutions?
    Regards.

    Hi Flump,
    The idea here is that many CAN devices will "sleep" after some predetermined period of inactivity (not receiving a frame). In such cases, the device usually wakes up after seeing activity on the bus, where the amount of time it takes to go from the "sleep" state to an "active" state will inevitably vary from device to device. Well, suppose the controller on a CAN network sends a frame to a device which is "sleeping," and the device takes, for arguments sake, 10 seconds to "wake up" and become active again. By definition in the CAN standard, frames which are not acknowledged will be retransmitted. Also in the CAN standard is the requirement that a device or controller implement transmit and receive "error counters" in order that an "errant" device or controller can be "silenced" if it continues to generate errors. There are 3 basic error states, the last (worst) of which is the Bus Off Error State, which occurs when the error counter exceeds 255. Herein lies the problem; if a device takes a long time to wake up, then a controller will send, and subsequently resend, the frame while it attempts to communicate with the "sleeping" device. Since the controller's transmit error counter will increase by 8 for each frame which is sent and NOT acknowledged, and it will continue sending frames until acknowledged, the controller can actually reach a Bus Off Error state before the device fully "wakes up." This is usually undesirable, and can be prevented.
    For more information about the CAN standard, see Appendix B of the NI-CAN Hardware and Software Manual linked in the Related Links section below.
    The solution may be to send a single wake-up frame (just one time), then delay to allow the device to "wake-up," and then continue normal communication. It is important to realize that when a device "sleeps," it actually relies on the fact that a CAN controller will send frames multiple times. That is, the first frame received when a device is "sleeping" is NOT processed. The sudden voltage change on the bus caused by a frame transmission is sensed by a CAN device and will cause it to resume active operating conditions, but the frame which initiates the wakeup cannot be processed because the hardware was previously asleep (some of it literally not powered). Thus, if we have a mechanism for sending a single "wake-up" frame, and then delay until all devices (or at least the one we intend to communicate with) wake up, we can resume normal communications while knowing deterministically that subsequent commands should/will be processed by the device to which we wish to communicate.
    In the NI-CAN API, the way to transmit a single frame - one time only - is by setting the Single Shot Transmit attribute to 1 (using the set attribute function: in LabVIEW use the ncSetAttr.vi for the Frame API and CAN Set Property.vi for the Channel API). For Frame API users, the Network Configuration object (programmed explicitly) can be used, where of course we must stop and start the task (using ncAction.vi) around the attribute setting. The sequence of events would generally be: Network Config (should have happened anyway at some point), Network Open, Stop, Set Attribute, Start, Write "wakeup frame," proceed with the program after sufficient delay. Please note that the required delay may be very small; the "10 second" wake-up time suggested for a device above is much much longer than a normal device's "wake-up period". Of course, the baud rate used on a given network will factor into how many frames can be sent by a controller in a given period, and therefore how fast a corresponding error counter will increment as a result of unacknowledged frames.
    Attached is an example, which will write a single "wake-up" frame using the technique described above, where the write will take place when a "Wake-Up" button is clicked.
    Is this what you are looking for?
    AdamB
    Message Edited by AdamB on 12-12-2006 04:47 AM
    Applications Engineering Team Leader | National Instruments | UK & Ireland
    Attachments:
    SendSingleWakeUpFrame.vi ‏73 KB

  • Need advice on video software.

    Need advice on video software.
    I currently use adobe elements 3 and have done so for a few years now with no problems. my os is XP and my system is a couple of years old, but we do have a brand new win7 machine in the house.
    I am currently look at Cyberlink PowerDirector 8 Ultra OR Adobe Premiere Elements 8. Reviews for both softwares seem very good BUT, when I dig deeper into user reviews instead of editor reviews do I find problems.
    Major problems with program crashing all over the place, at start up etc, and it is still not getting along with any win7 machine? Major problems with drivers. Honestly, I do not want to have to jump through dozens of hoops to get any software to run. After I pay for it, it should run, period.
    Has anyone else here used both softwares and can you give an honest opinion of each?
    I am also asking these same questions on the cyberlink site.
    I would like to upgrade my video software to take advantage of the new features that are coming out but I really don't want a big headache trying to run one or the other. To be fair, when I bought adobe elements 3 I had also bought pinnacle, which has gathered dust since my first week with it, which is why elements was purchased. That was money wasted and I do not wish to repeat this. I would like to go with Premiere Elements 8 but remain very unsure.

    If your newer machine is Win7 64-bit, it might be worth waiting for SP-1 to be issued, and then hope that 64-bit drivers are fully included. The 64-bit drivers now seem t be an issue at this point, and that will affect any NLE program.
    Also, and regardless of which particular program you choose, optimizing your computer, the OS, the hardware, and the resources management, will go a very long way to insuring success. Few programs can tax a computer, as an NLE can - any NLE. Video and Audio editing will stress your system, like almost nothing else can, except for heavy-duty CAD, or 3D work, though those are usually done only on specialized, optimized computers, designed just for those applications.
    Not the specific advice that you seek, but it's the best that I can do.
    Good luck,
    Hunt

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