White LED...blinking white LED...no connectivity and no help from support
So I've called support (GOT HUNG UP ON WITH NO RETURN CALL), read the FAQs, tried the system restore, and nothing. I'm beginning to believe the unit is a brick from reading similar posts/threads here in the community. I truly just wanted an outlet to share how disappointed I am in Marcus with support and then the lady I spoke with shortly after he ditched me who said Marcus would be calling me right back after he finished the call he was on...what?! He was supposed to call me back if we were disconnected. What a sad state of support there is at WD. But perhaps this community will be of some assistance. Here are my completed t/sing steps... 1)_pushed reset button for 40 seconds, light still white and solid. 2) Removed power (several times) along with network cable, light still white and solid. 3) I even rebooted my router and cable modem just to be sure...light still white and solid. 4) Lastly, yes, I swapped out the cables...three times...light still white and solid. When did this start? In the last week. I was out of town and came home to the NAS not working.
exactly how did you do the 40 second reset? remove power, press and hold the button while you apply power, continue to host for 40 seconds. you will need to re-create users, security etc after this. data and shares remain in place, everything else is like out of the box and wait, the prior poster said this but it may be much longer then stated depending on how many and what type of files. it could be days. starting when you were out of town sounds a little strang but could of been from a FW upgade or power glitch this device is very under powered and can take a long time to stabilize after doing almost anything. seems to work well enough after it stabilizes
Similar Messages
-
What is the correct procedure to connect and collect events from IPS through SDEE
What is the correct procedure to connect and collect events from IPS through SDEE?
We are a 3rd party application, that needs to collect and analyze the IPS events for a client.
Currently the approach we are following is
1) get a SubscriptionId using the URL below
https://IP_Of_IPS/cgi-bin/sdee-server?action=open&events=evIdsAlert&force=yes
This gets us a subscriptionId which is used in step 2
2) Collect events from the url below
https://IP_Of_IPS/cgi-bin/sdee-server?confirm=yes&action=get&subscriptionId=sub-sample&startTime=1362699903575432000
a few more notes here are
- starttime is current time in nanoseconds
the peculiar problem here is that, even though we specify todays date, SDEE returns us the events from mid Feb (today is march 7)
we did try a few combinations, but are out of ideas.
any help or direction would be appreciatedThis is more an application issue than an IPS issue.
Have you compared your app against other apps [IME]? -
I'm trying to connect my iPad to my Samsung galaxy s by bluetooth but the ipad will pair with it but not connect and says "its not supported" does anyone know what this means and how I get it to work?
iOS devices do not have the BT profiles that support file sharing and othr general functions. See:
iOS: Supported Bluetooth profiles
Basically it support headphones, keyboards, speakers, peer-to-peer gaming -
How do i connect and open itunes from my computer
how do i connect and open itunes from my computer
Organize the library from within iTunes, right-click any song, show it in the Windows Explorer, quit iTunes, go into the Windows Explorer, navigate up to the iTunes folder, drag that to the external drive, launch iTunes with the Shift key hald down, and point it to that instance of the library.
(82828) -
Recently, when I open itunes I cannot connect to the itunes store. It shows that it is connecting then the screen is blank and remains blank. I cannot even open the itunes help section from itunes. I had to log on to the support sight from my browser. Any ideas????
Hi.
I have spent the past 10 days trying to solve this problem of “iTunes Store” no longer opening.
During this time of emailing backwards and forwards to iTunes Support nothing they suggested worked. All the links they sent didn’ toffer any help. I was basically just being told to delete iTunes and then reinstall it again.
After this long period of emailing each other every day,they finally told me that I need more detailed Technical Help and gave me a phone number to call their Apple Telephone Technical Help line.
When I explained all of the above, the man I was speaking to said did you delete EVERYTHING connected with iTunes, to which I said that I had deleted iTunes so I assumed that would be it. I was then told that this was the problem, I was not told to also delete Quick Time and Bonjour etc., infact everything else connected with iTunes.
So this is the procedure:
Control Panel/ Delete/Uninstall a Program
Then delete ALL of the following: “Apple ApplicationsSupport”, - “Apple Software Update”, - Bonjour, - “iTunes”, - “Quick Time”.
Finally, go to ‘Start’/’Search’ then type in iTunes and then you will see appear a whole string of at least 10 files all with the word ‘iTunes’ in each file name. DELETE EVERY ITEM. You should have now entirely cleared your computer of everything connected with Apple iTunes.
Now, Reinstall iTunes, which will reinstall everything you have just deleted explained above.
Result? It all workedagain!! -
My ipod nano (6th gen) keeps connecting and disconnecting itself from my computer can anyone help?
I have read numerous posts online about the same problem but can't seem to sort mine out. I've tried changing power leads, restoring back till an older version of itunes, resetting the ipod, restarting my computer and tried every USB port in sight but still nothing.
I have plugged a friends ipod touch into my computer and it connects and appears in itunes fine, but with mine it wont stay connected long enough for me to try and restore anything with it on itunes its literally a 1 second interval between connected and ejecting. I thought maybe it could be the connection terminal on the ipod but i have had it connected to a wall charger and xbox with it staying connected with no problems.
I am running windows vista on the computer and the nano was previously synced to a different itunes could this be the problem and if so how do I go about fixing it??
ThanksI too am having this same issue. I connect my iPod nano (6th gen), and it appears for anywhere between 1 to 10 seconds and then automatically ejects.
I'm running a macbook pro with OS X 10.6.8 and the most up to date version of iTunes. The strange thing is that the nano works fine on my old macbook from 2007; which also has the most up to date iTunes but is running OS X 10.5. Another thing is that my iPod touch works just perfectly on my MacBook Pro.
I have read up on a lot of forums, and have found little help for those who are running into this problem on a Mac. The majority of fixes are for PC. Any help would be greatly appreciated. -
so far i tried:
1. to set the windows firewall settings
2. I've reinstalled firefox
3.Type '''about:preferences#advanced'''<Enter> in the address bar.
Under '''Advanced,''' Select '''Network.'''
Look for '''Configure How Firefox Connects''' and press the '''Settings''' button.
Check the settings.
Some problems occurs when your Internet security program was set
to trust the previous version of Firefox, but no longer recognizes your
updated version as trusted. Now how to fix the problem: To allow
Firefox to connect to the Internet again;
* Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
* Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see
'''[https://support.mozilla.org/en-US/kb/configure-firewalls-so-firefox-can-access-internet Configure firewalls so that Firefox can access the Internet.]''' {web link} -
Ipod wont stay connected and icon disappears from finder
I have a new 80g video ipod, have had it for about three weeks. Up until today all was fine, but now it won't stay connected to itunes after updating files. It connects, shows up on the desk top for a few seconds, updates any new files and then just drops out. It keeps the do not disconnect screen for a few seconds, then the red warning logo disappears and after that i can not do anything with the ipod in itunes. The ipod music list is greyed out and I can't add any new photos or change anything. The only thing I have done differently since it was last working ok was I connected my camera using the camera connector and uploaded some pictures from that.
I have done a reset and now a restore but that hasn't helped.
is the problem with the ipod or itunes? What can I do?Sorry, this may be a case of "always read the manual first"!
I think that what I thought was a fault with the ipod was in fact due to the default preference for auto syncing being enabled. As I had my previous ipod set to manual update I was used to being able to make changes to the ipods lists whilst connected, but as my new ipod is still set to automatically sync I now realise that this is why the ipods list was greyed out. In this mode it appears that it is usual that as soon as you connect, itunes updates any changes and then disconnects and the red "do not disconnect" screen on the ipod goes. If there were no new additions or changes to playlists made since the last time you connected, the sync will only take a few seconds and then the ipod screen goes back to the menu list. Also, because in auto sync the ipod will be updated with a copy of your itunes contents, the ipod's list is greyed out due to the fact that you are not able to make changes independently from your itunes list. (i.e. you have to make the changes in itunes in order for these to be replicated on the ipod).
In order to keep connected and be able to alter things on the ipod list you have to have the preference set to manually update. Then the ipods contents are not greyed out and you can add, delete and change playlists without doing this in your main itunes on the computer.
So I think I have answered my own question, unless I am still misunderstanding something here, and the moral is, download and read the manual properly before worrying that there is something wrong with the machine!
I still think its a bit weird that the ipod icon disappears from he desktop though as I thought it would be at least recognised as being attached even if not in disc mode. Should it still show in the finder anyway? -
Blacklisted IP and no help from Verizon support
According to http://whatismyipaddress.com/blacklist-check my IP is listed with no less than 4 blacklist entities.
My browser was recently prevented from connecting to one of my own client sites (that website's host actually alerted me to this blacklisting), which has since been working, but I have no way of knowing how many other websites might deny access to my IP--or even if my outgoing emails are being denied.
BUT THIS IS NOT AN EMAIL ISSUE. This is a blacklisting issue.
Verizon support via Twitter has been ineffective and pointless:
"Since you have a dynamic IP, we're unable to whitelist your IP at this time. ^JGG"
And Verizon phone support consists of wading through phone menus, waiting 10 minutes to get someone and then listening to them read their script as they fumble around completely and utterly ignorant of what I'm talking about. And then getting disconnected--at least 3 times.
I don't CARE if my IP is "dynamic"; OBVIOUSLY my computer/connection is being IDENTIFIED by an IP that prevented me from visiting that site (and who knows how many others) and, thus, Verizon should be able to erase that from my connection and assign a new [dynamic] one.
All I've gotten so far are excuses, technobabble and stupidity. Anything, that is, but CUSTOMER SERVICE. I pay nearly $100 a month for this **bleep**.All of Verizon's Dynamic IP's are blacklisted from Email lists.
Somegirl speaks wisely on this issue and is correct, IP's that are blacklisted from websites, are typically a result of an out of date bogon filter, and those filters are maintained by the site hosts not Verizon. a "work around" is to simply get a new ip address in a range that your website's host is not blocking. a long term fix is engaging the site host (not the webmaster) and have them update their bogon filter lists.
The blacklisted email thing, though, if that's the issue, then you can't get around that.
In fact, that's such a common practice that this is what a Company has to say about blacklisted IP's that are Dynamic (this company is not associated with Verizon FYI, but it shows the industry attitude about dynamic IP's for Email blacklisting)
http://cbl.abuseat.org/dynamic.html
This IP address is dynamicAs we've mentioned earlier, CBL listings that interfere with legitimate email are almost ALWAYS as a result of virus-infected machines.
The difficulty with dynamic IP addresses is that you may not have had this IP address at the time the virus was infected, so there is nothing you can do to prevent a relisting. Furthermore, the next time you connect, you may well get a new IP address that's already listed.
This situation is particularly common with wireless portals.
So, here the best way to proceed is to avoid having the listing affect you, not remove the listing.
If you have a dynamic IP address, or even just a user of a large ISP, your ISP will have provided you with the name and/or IP address of a mail server you should use to send email. You should put this in your mail reader (or server in some cases) "smart host" or "outbound SMTP server" setting.
Once you do this, you shouldn't be bothered by CBL listings again, and there's no need to delist it.
Even if you could get the CBL to delist it (and we usually do when we're contacted the first time), it's not going to help much in the long run - not only will you likely run into a CBL listing again in the future, other DNSBLs (called "DUL"s) are listing _entire_ dynamic ranges, so the CBL is the least of your problems.
As one example, which we get asked many times about, the DirectWay wireless provider tells their users to set their "outbound SMTP server" to be "smtp.direcway.com". As it turns out, they don't seem to be interested in securing their wireless portal, and supply this to give their users a way around the CBL (and MANY other DNSBL) listings.
Note to ISP staff:The CBL's users expect us to list demonstrably compromised machines. Even if they're dynamic. Do NOT ask us to permanently delist dynamic ranges or any other type of generic end-user pools, because we won't: no exceptions.
The only way you can avoid repeated CBL listings of dynamic IP addresses is to treat the network segment as a NAT'd LAN, and configure your routers to block outbound port 25 from all IP addresses in the range. See NAT information.
It's really pointless to permanently delist dynamic ranges, because "Dialup" DNSBLs (aka "DUL"s) list the whole range anyway.
Solution for email blacklisted customers is different. configure your machines properly using Verizon's outbound SMTP smtp.verizon.com (ssl and port 465) you will be subject to their spam policy's with that config, or get a 3rd party SMTP to use. -
Problems because multiple AppleIDs and no help from iTunes Support
I am a VERY frustrated owner of 9 separate Apple computers/iPads/iPods/iPhones. Over time, I have been forced to change my AppleID on 3 separate occasions (non-e-mail to one with e-mail, non-me.com to an @me.com to move my mobile me to iCloud), and now my devices do not update apps unless I Sign into different accounts than my new primary iTunes Account...the one that I need to make the whole iCloud BS to work.
It is VERY clear to me that there is very little coordination between depts at Apple, which with a VERY closed architecture is not a good thing. All I want to do is shift prior purchases to my new primary AppleID but iTunes Support has been no help to date. That only adds fuel to the fire as my Apple ownership experience has already been less than stellar. Candidly, I are ready to move back to the Windows world and sell my new iPhone 4S to get an Android phone. They seem to be advancing a lot faster anyway from what I can see and it would be pretty awesome to be able to view a Flash video again.
Aside from the aforementioned rant, has anyone else had problems with iTunes multiple accounts issue and upgrading to iOS 5?I am having problems with the password for computer, itunes, icloud, apple ID.and since the apple tv update yesterday, I spent lots of time trying to sort it all out. Today I called Apple support, and he helped me make necessary changes so remote in ipad, iphone and apple tv worked with the different passwords changed to one.
Several hours later it is rejected in all devises for home sharing and I get an errorfile://localhost/Users/barance/Desktop/Screen%20Shot%202011-10-25%20at%206 .39.41%20PM.png
Mad asd **** and not sure what to do?
Thanks anyone who can help
Barry -
Installation Nightmare and no help from customer service
I just spent July 2, 3, 5 from 11a-6p and Saturday July 6 from 8-2 waiting for installation of my fios service in my new apartment. When i called them to let them know I was moving they insisted it was available at my new location. When the tech got there at 2 on 7/2, the wiring was not done in the apartment and they needed the help of another type of guy who works for a sub contractor. They called that tech, who said he was coming by the end of the day and he never showed up. This happened again on Wednesday and Thursday. I spent three days of my summer vacation in my house with three kids waiting for someone who had no intention of coming. I called customer service three times and finally got a supervisor on Saturday am who told me they could not tell me if that outside contractor was ever going to show up. They apologized, but thats it. I asked to cancel my service and they were shocked. I had no service anyway. So they transfer me to a relief agent, who was also sympathetic, but told me the chances of the outside contractor showing up were slim and none and that they could schedule me for the end of the following week. That would make it two weeks with no phone/internet/tv but even worse, my vacation was over. I can't even describe how upset I am about losing precious time with my three small children. They finally showed up as I was walking out the door with the three kids to go to the beach and they came walking in. I have not received any kind of help from customer service other than for them to tell me they have no control over their subcontrator. I don't know what to say other than it was a total nightmare. For what I pay for service for the past five years I expected a lot more of them
Ihotka, if you have a problem w/QT's refund process you should post your concerns over @ QuickTime Feedback.
-
I use my MBP 15 (late 2011) with 24" Apple LED Cinema display in a clamshell mode. After disconnecting external display, and opening display, it shows horizontal shifted bars, so it becomes completely unusable. Have to hard reset laptop. Any hints on how to resolve this? Thanks.
Ok, more information for anyone that might care. The wake-up seems to be the familiar dark wake in order to go into hibernate mode. Except now, it's a death wake. Looking at the logs, I see that it happens exactly 70 minutes after sleeping, even though hibernatemode = 0 (which shouldn't hibernate at all!)
So my power settings look like this:
Currently in use:
standbydelay 4200
standby 1
halfdim 1
hibernatefile /var/vm/sleepimage
darkwakes 0
gpuswitch 2
disksleep 10
sleep 10
autopoweroffdelay 14400
hibernatemode 0
autopoweroff 1
ttyskeepawake 1
displaysleep 2
acwake 0
lidwake 1
standbymode is 70 minutes, what a coincidence. I'm going to try setting it to 0 and see what that does. -
Two 24" LED Cinema display and getting audio from both
I have two 24" LED Cinema displays connected to a MP. Is there a way to get the audio to play through the speakers on both displays at the same time? I can easily switch the USB audio to either display, but I cannot figure out how to play audio through both at the same time. Thank you for the help,
You can hijack the audio from any application, or the system audio, with Audio Hijack Pro
<http://www.rogueamoeba.com/audiohijackpro/>
You can then use its Auxiliary Device Output effect to send the audio to multiple devices. -
How can i connect and share files from my mac book pro to my windows PC?
(I have a tp-link wifi router which is connected to mac and from the same router pc is connected via pan cable)
Hello Chandan Mj,
After reviewing your post, I have located an article that can help with file sharing between Mac and Windows computers:
OS X Mavericks: Set up a Windows computer to share files with Mac users
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
Unable to connect and register ECC from NW Gateway 2.0
Hi everyone,
After installing SAP NetWeaver 7.4 I am having a few issues connecting it all up to my ECC system. The problem i have is in SEGW under Service Maintenance. I can see the ECC server i have created but i am unable to Register or Maintain. The error log is showing up with no entries.
Below is the error i get when i try and Register the entry (ECC server (I'm assuming its grabbing that info from the Gateway settings))
All components are running on the NW7.4 and i'm making RFC calls to the ECC server.
System Alias settings:
Local GW is ticked
RFC connection is specified (<SID>CLNT400) of the ECC backend system i'm trying to connect to
Software Version = Default
System ID = blank
Client = blank
WS Provider System = blank
Gateway Settings
Destination System = hostname of ECC server (both instances NW7.4 and ECC reside on the same physical box)
Client = 400
System Alias = as per "System Alias" settings setup above
RFC Destination = <SID>CLNT400 - RFC connection to ECC backend system
RFC Connection <SID>CLNT400 settings
Target host is specified
Instance # is specified
Current user is ticked
Trust relationship = Yes
From the Gateway server i'm able to go into SM59 -> Select the RFC destination and successfully "Remote Logon"
If anyone can help me out here i would be very grateful.
Thanks
RobHi Chandra,
Thanks for your quick reply. I have checked my logged on user authorizations on both systems (same username exists on both systems). On both the Gateway server and the ECC system i have the auth object S_RFCACL and all Fields have '*'.
I am also able to Remote Logon through SM59 using my userid which i don't believe I would be able to do if it wasn't set correctly.
Regards,
Rob
Maybe you are looking for
-
Sorry but I need a little help from yours...(vivo function on FX 5600)
Hi everybody, I've decided to post here in order to get some advices (maybe some of the moderators are not going to agree with me) from some of you (wonkanoby, Osnavi, Stu online, among others...) that I have the certainty that you could help me out
-
I first synced my ipad to my prior computer. When I got this new computer, I downloaded ITUNES and tried to resync my ipad to the new computer. How do I get the IPAD to recognize my new computer as the primary itunes. I need to sync so the new compu
-
Tips on enabling SSL in Active Directory!!!
Finally I can connect to my Active Directory through SSL connection. I don't know what is wrong with my previous settings because I reinstall the server from scratch. Below is the steps I took: 1. Install Windows 2000 Advanced Server + SP4 2. Install
-
How to replace a faulty iPhone4 in India (purchased in another country, still in warranty?)
I would like to know how to find a replacement for a faulty iPhone4 in India (purchased in another country, which is still under warranty?) Please help. Thankx.
-
Hi , what is BPM's.. what is the purpose of BPM's with out BPM's also we can able to do the scenarios then why every one are preffering BPM's..in what situation we need to go for BPM's.. can any one explain this briefly.. Thanks Babu