Recently when I log on to itunes, my computer tries to connect to the itunes store and then just remains blank. the screen is white and I cannot even connect to itunes help from the itunes tab ... help!
Recently, when I open itunes I cannot connect to the itunes store. It shows that it is connecting then the screen is blank and remains blank. I cannot even open the itunes help section from itunes. I had to log on to the support sight from my browser. Any ideas????
Hi.
I have spent the past 10 days trying to solve this problem of “iTunes Store” no longer opening.
During this time of emailing backwards and forwards to iTunes Support nothing they suggested worked. All the links they sent didn’ toffer any help. I was basically just being told to delete iTunes and then reinstall it again.
After this long period of emailing each other every day,they finally told me that I need more detailed Technical Help and gave me a phone number to call their Apple Telephone Technical Help line.
When I explained all of the above, the man I was speaking to said did you delete EVERYTHING connected with iTunes, to which I said that I had deleted iTunes so I assumed that would be it. I was then told that this was the problem, I was not told to also delete Quick Time and Bonjour etc., infact everything else connected with iTunes.
So this is the procedure:
Control Panel/ Delete/Uninstall a Program
Then delete ALL of the following: “Apple ApplicationsSupport”, - “Apple Software Update”, - Bonjour, - “iTunes”, - “Quick Time”.
Finally, go to ‘Start’/’Search’ then type in iTunes and then you will see appear a whole string of at least 10 files all with the word ‘iTunes’ in each file name. DELETE EVERY ITEM. You should have now entirely cleared your computer of everything connected with Apple iTunes.
Now, Reinstall iTunes, which will reinstall everything you have just deleted explained above.
Result? It all workedagain!!
Similar Messages
-
i get a 3914 error when i try and restore my iphone 4. my screen goes white and all different colors what should i do
first try a different usb cable, remove all other usb devices, and try a different port in back on desktops if possible. if no luck see these
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart. -
my i touch fell on the floor and is just showing a grey screen. Can't scroll to turn off or view anything on the screen
Try here:
iPod touch: Hardware troubleshooting
However, you likely have a hardware problem since it started after dropping the iPod. If the toubleshooting does not solve the peroblem then make an appointment at the Genius Bar of an Apple store. -
How to contact non responsive Dayana Networks LTD. Purveyors of HD Jigsaw Pro Puzzle by Bej Bej apps?
-> https://itunes.apple.com/us/artist/dayana-networks-ltd./id403434357
-> Jigsaw Pro Puzzle -
Trying to download itunes 10 and it gets to 99% and then just stops??
i have been trying to download itunes 10 and it keeps getting to 99% and then just stops with about 8 seconds left and does nothing?
i have tried everything, disabled firewalls and anti virus, deleted temp files, got so fed up with trying thought it was my laptop which was currently a windows vista so have bought a new laptop but still unable to download itunes , when downloading have tried selecting both run and save but both start to download then stop before it completes with no warning or reason for failing,
-
i tried updating my ipod, and then it turned off, and then just said connect to itunes, and when i did, it said i had to restore it. so, i restored it, and it did nothing and still said connect to itunes. help?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
or
Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
Help! the screen stays white and itunes doesnt recognize!
okay so this has never happened before, and i am really freaking out. so i was putting new videos in my ipod and then shut down my computer. i unplugged my ipod (no discontect button on) and and went upstairs to play my ipod on my speaker. i come back later and take it off my speaker, but the screen turned white and the light stayed on. i left it alone, and now it is still like that. the light has not gone off (but my light is always on because i set it like that) and the screen is white. itunes doesnt recognize it but my computer still makes that sound whenever i plug/unplug my ipod. can you tell me whats wrong and how to fix it?
i would re-boot the computers and ipod (hold the center button then put it on then off hold) and hook it up, if needed re-download itunes. Dont worry its happened before. Also make sure you have the newest ipod versions on the ipod 1.1.1 that should fix it. Also if you have the new version then re install it on you ipod. If not then call apple support
-
since the upgrade to ios7.1.1 I have lost my ringtones. Is there a way of getting them back from my itunes accout since I've already paid for it?
Yes, go to your 'iTunes Store' app on your iPhone or whatever device you lost them on, then go to the 'more' tab, and choose 'purchased', then find your ringtones that you wanted and redownload them, you won't need to repay for them.
Hope this helps :)
Happy hunting :) -
I have just upgraded to OSX 10.6.8 and now I cannot open or save PDF files from the internet using either Safari or Firefox. I get a dialogue box saying the QuickTime plugin has failed. Can anyone help?
Is this what you downloaded: iTunes 10.7?
When the update fails what if any error report do you get, specifically? Please do this before trying again:
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X. -
what is the best way to link macbookpro to harman kardon 5.1 home cinema set to be able to play music from my iTunes lib.?
Orca Sn10 wrote:
Thanks for your help. How do I do it with the iTunes on the PC. All my music is on an external hard drive and not in iTunes
Thanks in advance
Nick
Nick,
You will need a Windows PC with iTunes running and a working copy of Windows Media Player available on the machine. (iTunes calls WMP for the conversion from WMA). Then just drag the WMA file(s) into the iTunes Music window.
iTunes will detect it and give you the dialog shown below, to which you choose "Convert." iTunes will create a new version in the format/bitrate set in your Import preferences (MP3 in my example below), and immediately add it to your iTunes library.
The WMA original will be left in place, so you can delete it if you have no other need for it. -
My ipod nano 3rd generation, when connected by usb, does not show up in itunes, does not show up on my computer, does not seem to charge by the wall charger. It just has a black screen. Any ideas for me?
I've run diagnostics. Can't find device. I've tried resetting. The toggle has been turned on and off.Cable works fine on my other iPod. Reset by pressing menu and center button together for 6-10 seconds. Left it to charge for many hours. Started acting up while running. Suddenly the music stopped playing but my Nike + was still working for the rest of my run. Took it straight it home and plugged it in to the wall to recharge since the battery was fairly low. Looked like it recharged ok but then screen went blank and now does it not show up on iTunes, does not seem to recharge by the wall charger (apple wall charger plugged into a surge protector in India). I have turned the hold switch off and on many times.
Sounds like a repair issue, which is not easy to do in India :( -
I have a macbook and when I power it on and then select myself as a user...It won't power up. It stays in the white screen with the apple logo. I am online currently under 'guest user'. Is there anything I can do from the keyboard to fix this??? Help!!!
Could you specify the model of MacBook and the OS X it's running, please? Some of the advice or references vary along with the system, so this could be helpful to formulate a reply. I've never used a Guest User selection, but do have more than one User.
If the computer does not have an optical drive, you may be able to boot it into a recovery disk mode or something; in an attempt to see what is wrong and maybe fix it.
Good luck & happy computing! -
On my computer I apply for unemployment benefits at the Unemployment Insurance Agency web-site. Just recently, when I log in for benefits, I get to the second page, and I get automatically kicked back to the log-in page. I went to my local library, and I do not have this problem. I do not understand why I can log in, get to the second page, then I click proceed and I have to start all over without ever getting to the third page. Can someone figure this out?
Yes AT&T is my ISP. I use DSL. Currently I am not at my home address. I am currently on a cable modem on COX.com.
I am also receiving a warning message "WARNING: Parental control appears compromised!". -
How do I get to the screen in Mail that allows you to delete multiple "Previous Recipients" from the list? I have seen this screen but cannot find it again. It shows all of the "Previous Recipients" in a long list. You can edit the list by selecting multiple names or all names with the command key and delete. Help.
Launch the Mail app on your Mac and go to Window>Previous Recipients.
-
I have CS6 and I just got a new Leica D-LUX and can not view my RAW (.RWL) images in Bridge what do I do? I already tried updating Bridge from the Help menu.
Did you use the Migration Assistant to help set up the new iMac using some of the files in the older PC? Some likely won't mean much, unless you have applications that can use or convert them. There's also a way to use the software Time Machine to import data files from an external or another computer, so you may have used that, too.
Hopefully someone with experience in a similar issue will reply...
Good luck & happy computing!
Maybe you are looking for
-
How to disable size button in a JINternalFrame
how to disable the middle button in a JInternalFrame the one between iconify button and close button thanx
-
Special power cord for Dual 2.5 G5?
Service manual specifies that the liquid-cooled 2005 Dual 2.5 GHz Dual Core G5 needs a special heavy duty power cord and won't function without it. Can anyone tell me what symptoms it produces if connected with a standard cord? thanks, Pat
-
I'm looking for a (MS or third party) tool with which I can create, publish and host webservice API's on a custom SQL database. For example a API which presents all customers, or validates a user login. I prefer a tool that can be used without .NET p
-
Hello, I've just recently purchased PSE 10 and having problems saving my edited pics back to i-photo '09. Once I've edited a pic, I want to be able to open i-photo and have the original and the edited pic side by side in the same folder. So, for ex
-
Re InDesign CS5, is there any way to fix a general preference to make objects rotate on their central point rather than, say for example, the top left box node in the case of a text box? I sometimes rotate an object and it disappears off the artwork.