White shapes not exporting as jpeg

Question

Hello there. I'm having a problem exporting illustrator files as jpegs. The problem is sometimes (but not everytime) objects -compound or not compound- with a white fill and no stroke will not export with the jpeg. When I save as a pdf everything is fine. I've also tried changing the white objects subtly to include some other colors but that hasnt worked. I am exproting with a size 7 image quality, cmyk mode, screen depth, anti alias and embedded. Any help would be much appreciated since I am exporting many files per day. Thanks!

Answer 1

Illustrator won’t let you set a process white fill or stroke to Overprint. But it will let you change a coloured object to white, without altering the Overprint setting. I commonly run into this problem with logos that were originally black. A production-poor designer (nothing wrong with that, by the way) will open the black logo, set the fill to white, and save as Logo_REV.ai. That’s the reason we have production artists, and why we are paid almost half as much as designers.
There is no preference to have Illustrator turn the overprint off automatically, and there is no warning that the overprint setting remains and will cause problems.
Oh, wait, that’s not quite true. There’s this:
Pathetic. Not the kind of professionalism you would expect from version 14 of an industry leading application. Sadly, that is the kind of performance I have come to expect from Adobe.