Why am I required to sign in as a TRIAL member? I'm a member for a year

I've gone through this before and I'm getting tired of it. Adobe's management of Creative Cloud is terrible!!!
I'm being charged for multiple memberships and am trying now to resolve this issue. Suddenly I find that I have to register the software I have already downloaded for over a year as a TRIAL membership. I'm an active subscriber for over a year and am being charged on a monthly basis. If you don't get your act together, you're going to lose a LONGTIME customer.

Thanks for responding. My name is Joel Cotten My email is [removed].
I'm trying to deal with multiple billings for my Cloud membership. After talking to India billing about this they terminated the erroneous billing for $49.99+tax and then I get this email:
Hi Joel,
Your Creative Cloud membership will be transitioned to a Free membership at the end of the next billing period. This means you will lose access to many of the apps and services included with a Paid Creative Cloud membership.
In addition, since Free membership offers only 2GB of storage, you may need to remove files to get your cloud storage down to 2GB (or to purchase additional storage separately if you choose). If you leave more than 2GB of files on Creative Cloud for more than 90 days, you may lose access to some or all of your files. If you decide you want to return to a Paid membership, update your payment information and desired plan on the account management page.
If you need help or have any questions, contact Customer Support.
Thanks and enjoy,
The Adobe Creative Cloud Team
Which membership are you talking about? I've been billed for two different memberships.
If my next credit card statement shows a May billing for $53.00 plus another for $32, I'm getting out of your CLOUD altogether.
I've used Adobe products for many years. I thought the Creative Cloud was a great idea and subscribed right away. However, its implementation by your so-called team has become a nightmare. The right hand doesn't know what the left hand is doing. Is there anyone in the US whom I can talk to who knows what the hell is going on?
Kapil Malik <[email protected]> wrote:
Kapil Malik Kapil Malik created the discussion
"Re: Why am I required to sign in as a TRIAL member? I'm a member for a year"
To view the discussion, visit: http://forums.adobe.com/message/5319192#5319192

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Anyway, I don't want to get there.
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Q. What if the customer does not have Internet access at installation?
A. There are two options if the customer is offline at installation:
• If the customer’s computer is temporarily offline (e.g. he or she is travelling or has Internet connectivity
issues), the customer will have seven days after the first launch of the product to connect to the Internet
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Q. Why will an Adobe ID be required for Creative Suite 6 perpetual products?
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