Why is adobe requiring me to make a purchase in order for me to create a pdf from word? I paid for the service in April which included unlimited conversions for a year

why is adobe requiring me to make a purchase in order for me to create a pdf from word? I paid for the service in April which included unlimited conversions for a year

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When creating a pdf from word, adobe moves my text. What? Why?

Hi,
When I attempt to create a PDF from a Word file online, text slides all over the place and some gets cut off from my text boxes. Why is this?
thanks
cris

Hi Rob,
I apologize, but I'm still not quite understanding your workflow.
You convert a Word doc to PDF and then are you editing the PDF to add a link to somewhere else?
When you attempt this, windows does not respond.
If this is the case, you may want to speak to your IT person. It sounds like a system issue. If I am way off, please provide more detail.
Kind regards, Stacy

Hyperlinks not converting when creating a pdf from Word 2010 to Adobe Acrobat 11.0.6

First off, let me say that these are not table of contents hyperlinks. I have created a document in Word 2010 (not a MAC) with hyperlinks to files residing on our company's intranet. In Word the hyperlinks work great but when I create the pdf, the links do not work. I have converted using both PDFMaker from Word and Create a pdf from within Acrobat. Yes, I have all the boxes checked regarding saving links. The links appear to work partially. Meaning that when I hover the cursor over the link, the pointy finger appears but when I click I get a pop-up message telling me the file could not be opened. Also, when I hover over the hyperlink, the address appears. So, I think it knows there's a link and it tries to open but can't. When I create the file within Adobe the link works - once. When I click on the link I get a pop-up window asking me if I want to save my file before closing. After my response the file closes and the linked file opens. However, when I go back into the file and try the hyperlink again, I get the pop-up telling me the file cannot be opened. HELP! I am at my wits end. After spending hours yesterday trying to research (I think I read every thread related to hyperlinks but I am not using a Mac, table of contents or Adobe 7 around which it seems all the prior questions revolve) and futily creating and recreating the pdf (as if doing the same thing repeatedly would somehow magically work) I am about to give up. This is a document that will be published to our intranet for use by employees which cross-references other documents to which they can refer for additional information. I would prefer to publish a pdf and not a Word document. Any suggestions would be appreciated.

Thanks for your input Bill. I've checked the preferences and "view large images" is turned on. It's not all of the images which are missing, only certain ones do not transfer over to PDF.

Windows 7, Office 2007, Adobe Acrobat cs3 - will not create a .pdf from word doc

I can not create a .PDF file from a 2007 word.docx file. I have tried a few different word docs, including a document I created just to trouble shoot with.
I tried opening the .docx in Word and then going PRINT - ADOBE PDF. When I do this 'nothing' happens. No dialogue box opens, nada.
When I open Adobe Acrobat and try to 'create' I get this error: "Adobe acrobat could not open"name.docx" because it is not a supported file type or because the file has been damaged...".
New Dell, Windows 2007, Adobe Acrobate pro 8 from CS3, Word 2007.

Something to check.
Help > About Adobe Acrobat...
See what dot version is in place.
Support for Office 2007 applications began with Acrobat 8.1; so, you want that or better.
As to Windows 7 — some Adobe information:
--| Installing and using Windows 7 with Adobe Creative Suite applications
http://kb2.adobe.com/cps/508/cpsid_50853.html
--| Adobe product operating system compatibility
http://www.adobe.com/support/OScompatibility.html
--| Adobe Reader/Acrobat – Windows 7 FAQ
http://www.adobe.com/products/acrobat/faq/
From the FAQ page.
--| Adobe supports Windows 7 with Adobe Reader/Acrobat 9; specifically, this starts with the 9.2 dot release.
--| Adobe does not support Acrobat 8, Adobe Reader 8 or prior versions on Windows 7
and does not plan to release updates to those versions for Windows 7 compatibility.
Be well...

How do I fix this and see the error message when Adobe does not create a pdf from word?

I have a trial version of Adobe X and it will not create a pdf. A short message comes up but disappears before I can see what the problem is. Please help me fix this?

Possibly, though there isn't much to go on. Let's start with the basics.
Can you start the Acrobat application? It will sit there, looking like Adobe Reader or something?
If so, can you open an existing PDF, if you have one?
Ok, now creating a PDF. There are MANY ways to do this, so what steps are you following, and where does it fail?

Why do I see incorrect fonts when I create PDFs from Word

When I first started using Acrobat (versions 3 through 5), it was an incredible product because it could create an exact copy of a document I created with a DTP program. I could send that PDF to someone who did not have the DTP program, yet the recipient saw exactly what I created in the DTP program. That's what made Acrobat great. It worked flawlessly.
Now I have Acrobat Pro XI, and I can't create a PDF from Word and get the correct fonts. I've seen quite a few messages on this forum and elsewhere indicating that other people have this problem, too. But I haven't found a solution. I've tried many things that are suggested--embed fonts, don't embed fonts, and different settings. Nothing seems to work. I've spent hours on this insted of doing the job I am paid for (writing). So I'd be very glad if anyone knows how to fix this.
A few specifics:
- Using Word 2010 and Acrobat XI Pro 11.0.3. Windows 64 bit.
- Most fonts are OK, but some appear to be substitutes. For example, some headings that are supposed to be Tahoma bold-italic come out as something different. It's a lighter weight font. I don't know what it is.
- Creation method from Word: Acrobat Tab, Create PDF or File > Save As PDF. Either way I get the wrong fonts.
- Print to Adobe PDF printer DOES produce the correct fonts, but this doesn't help because you don't get bookmarks (which are a critical part of our final PDF product).
- At one point it seemed that a Word setting, File > Options > Save > Preseve fidelty when sharing this document, but it didn't always work.
- I've seen this same problem on four computers, all using Word 2010 and Acrobat Pro XI.
Some messages suggest that rolling back to Acrobat 8 will solve this problem. It's hard to believe that's the only solution.

I was starting to think this might be an issue with font fauxing (I think that's the tech term). You've confirmed it.
Here's what can happen.
Font designers design a font, and (if they have the enthusiasm) bold and italic and bold-italic versions of the font. If you compare carefully, you will see that they are often quite different designs (look at lower case "a" for example, you'll often see that different in italic). Anyway, in an ideal world the font designer has provided four font files. Choose the bold/italic buttons in Word and it (well, actually Windows) picks the right font file.
But Word never forbids you from choosing those buttons even if the font files aren't there. (As an aside, pro design tools like InDesign WILL stop you choosing a style for which there is no font file, because what happens next in Word is considered evil).
If you ask Windows (or Mac OS) to show you a font in italic and there is no italic font file, it will take the regular file and slant each character. This may look different from the italic design font, it may also have different spacing. But to the casual word processor user, all is fine. (The pro designer says "oh my, look at that"). No bold? The font letters get thickened up somehow, often with ugly results, but the casual user is happy, because it's clearly the same font and clearly bolder. These processes are called "fauxing" (from making a faux or fake font).
But what happens in a PDF? PDFs will not faux fonts, and they don't have to. If you make a PDF it's like printing. To print a faux italic font, a slanted font prints. Generally looks no worse than the screen font. To print a faux bold font there are several different techniques, all ugly. One is to print several copies of each letter, slightly set off from each other but overlayed. This isn't only ugly, copy/paste often yields something like BBBOOOLLLDD TTTEEEXXXTTT. Often the printed bold faux font doesn't look much like the screen bold faux font. And here we have your situation exactly.
Now, I see only Tahoma and Tahoma-Bold on my computer too. You could see if anyone seels an Italic/BoldItalic version, or if they are bundled with some Microsoft software (which you'd need to own, the fonts can't be freely copied). But really this is sending the message - use a different font. I'd use Arial, where Windows has had all four files included since Windows 3.1 was released.

Using Adobe Pro X I cannot create a PDF from a web page.

After a recent upgrade from a previous version of Firefox, I am now unable to create a PDF from a web page using the Adobe Pro toolbar on the web page. A "save as" box appears and then the conversion process dies. I can print the page using Adobe Pro as my printer and it works fine. I can create other docs with Adobe Pro. How do I fix this on my browser?
Thanks.
WSC

Browser Troubleshooting
"Can't view PDF on the web"
http://helpx.adobe.com/acrobat/kb/cant-view-pdf-web.html
"Display PDF in browser"
http://helpx.adobe.com/acrobat/using/display-pdf-browser-acrobat-xi.html
Be well...

Why can I not create a PDF from a web page on my Adobe Acrobat 8 Pro on my new Windows 8 computer? It worked fine on my windows XP system?

Why can I not create a PDF from a web page on my Adobe Acrobat 8 Pro on my new Windows 8 computer? It worked fine on my windows XP system?

Acrobat 8 is not compatible with Windows 8, for the simple reason it was
created much before it and Adobe could not participate the changes to the
OS that Microsoft implemented many years later on. You need to buy the
current version for compatibility.

Why when I am trying to make a purchase from itunes credits do i need to re-enter my credit card info?

why when I am trying to make a purchase from itunes credits do i need to re-enter my credit card info?

If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Created a pdf from a word-file and inserted formfields. The fields works in other pdf-readers(nitro,reader etc), but not in adobe reader and acrobat. Please help.

Hi,
I have created a pdf from a word-file and inserted formfields for a work related file. I've used nitro pro to create the formfield. They works in nitro, reader, foxit etc. but not adobe reader. From page 3 and out, the font wont show when writing in a formfield. Some formfield doesnt even show.
Please help me fix this (hopefully before the presentation at work friday) :-)
File in question: Dropbox - Byggeplassperm_bico_prosjektledelse_2.pdf
Kind regards
Tobias

Agreed. Adobe makes no claims that their Reader will work properly with forms made from third party software.

When I want to create a pdf from a webpage I get:"cannot connect to server" why?

when I want to create a pdf from a webpage I get:"cannot connect to server" why?

Did you set you Preference im the right way? See
http://help.adobe.com/en_US/acrobat/X/pro/using/WS533B928E-576F-4dc3-AA14-73D08EEE8F20.w.h tml
the newer link leeds to https://helpx.adobe.com/acrobat/topics.html .
You could use the German link too:
http://help.adobe.com/de_DE/acrobat/using/WSa65464b4e07c3e0a781ee72f1298fed479c-7ffe.html
Hans-Günter

Trying to create a pdf from an HP G85 scanner and the G85 is not showing up as a device for Adobe

I have windows 7 (new) and adobe 8 professional. I was trying to scan from my HP G85 all in device and adobe was not recognizing any devices to scan from. Can someone please offer advice.

@kvolk6oldbarn –
The G85 works for me in Windows 7. I have Windows 7 Home Premium (new about a week ago) and Acrobat 8 Standard. I can see my G85 AIO from Windows (Control Panel\Hardware and Sound\Devices and Printers). If you’re still having trouble connecting to it, I suggest the Microsoft Compatibility page for the G85:
http://www.microsoft.com/windows/compatibility/Windows-7/en-us/Details.aspx?type=Hardware& p=HP%20Officejet%20g85%20All-in-One%20Printer&v=HP&uid=C6737A&pf=9&pi=4&c=Printers%20%26%2 0Scanners&sc=Multifunction&os=64-bit
You might also check out the related discussion about connecting to the G85 at “See what others are saying about this product in the Windows 7 Answers Forums” where they also discuss access to some of the other functions (eg fax); that’s at:
http://social.answers.microsoft.com/Forums/en-US/w7hardware/thread/79d670dc-36b8-4303-9adf -909f839c4d90/
Once you’re connected, the settings I use to get reasonable scanning speed are Native and Show Scanner’s Native Interface. That’s in the Scanner Options dialog (get there from Create PDF > From Scanner > Scanner Options). The only interface I have available is WIA (in the scanner pull-down to the left of the Scanner Options button). The resulting scanning behavior is about 4 stutters as it scans a page – that is, the scan bar moves a few inches, backs up about 1/2 inch, then goes another few inches, etc. That’s about what I saw in XP, so it looks nearly the same to me.
Good luck.
P.S. if HP tech staff are watching: Acrobat has a lot of trouble driving the scanner if the settings are instead Native/Hide. The behavior then is the scan bar goes about an inch, backs up 7/8 inch, goes another inch, etc. That’s so painful to watch I’ve never let it continue to see if really would make it all the way down the page.

HT4759 Hello .. I've been subscribed for ic;oud for 20$ per year and I found it useless for many reasons: that I can not disconnect my mobile while the uploading process and it takes long time for uploading my data .. Its not a reliable system that's why

Hello .. I've been subscribed for ic;oud for 20$ per year and I found it useless for many reasons: that I can not disconnect my mobile while the uploading process and it takes long time for uploading my data .. Its not a reliable system that's why I need to deactivate the space service and take my money back .. Thanks

The "issues" you've raised are nothing to do with the iCloud service.
No service that uploads data allows you to disconnect the device you are uploading from while uploading data. Doing so would prevent the upload from completing. It is a basic requirement for any uploading service that you remain connected to it for uploading to be possible.
The time it takes to upload data to iCloud is entirely dependent on how fast your Internet connection is, and how much data you are uploading. Both of these things are completely out of Apple's control. Whichever upload service you use will be affected by the speed of your Internet connection.

It used to be that when I created a pdf from a word or publisher document, hyperlinks worked fine. Now I cannot get them to work unless the text displayed for the link is the complete address and it all appears on one line. Why?

it used to be that when I created a pdf from a word or publisher document, hyperlinks worked fine. Now I cannot get them to work unless the text displayed for the link is the complete address and it all appears on one line. Why?

You can print to the Adobe PDF printer, but that only creates links that Acrobat or Reader recognize as such. That is the reason for needing the entire URL on one line. It is not actually an embedded link, but one created by Acrobat on the fly. With OFFICE 2013 you have two choices: 1. create the PDF with the print to Adobe PDF and then add the links in Acrobat so that they are complete or 2. I think the WORD save as PDF or XPS will create the PDF with links, but not sure. If so, that would be the quickest solution for you, but be aware of potential problems with the MS plugin.
Of course, the third option is to upgrade to XI which can be done with AA 9. You will probably not be eligible for a for an upgrade to whatever the next version will be.

Good day! On the ultrabook Asus (System Settings: WIN 8.1 64-bit, Core I5-3317U CPU @ 1.70 Ghz, Memory 4 Gb), set Adobe Acrobat XI Pro 11.0.09 When you convert to any format via SaveAs in WORD, EXCEL, or via the Export file in ... throws the error "Un

Good day!
On the ultrabook Asus (System Settings: WIN 8.1 64-bit, Core I5-3317U CPU @ 1.70 Ghz, Memory 4 Gb), set Adobe Acrobat XI Pro 11.0.09
When you convert to any format via SaveAs in WORD, EXCEL, or via the Export file in ... throws the error "Unable to process the document in the module Save As. File not created"

Hi,
Was it working fine for you before?
Is it with some specific documents?
Are you able to convert the word/excel files to pdf?
Regards,
Rave

Why is adobe requiring me to make a purchase in order for me to create a pdf from word? I paid for the service in April which included unlimited conversions for a year

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