Why are bt so slow in what they do

has anyone else had the same problem after 18 months my hub has died(i,m on a mates pc at the mo) bt refused to change it it took 3 hours of phone calls in the end they said it was my hub they never believed me now they do its been 3 days now still waiting for a new hub i think they just fobbed me off if its not arrived by Saturday there gonna a get a call from me to shove there Internet up there (not gonna put the rest in but you get the idea)

Your at the hands Royal mail for is delivery
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Yes, another boring question about broadband speeds. Sorry!
I moved to BT Broadband from another ISP a couple of weeks ago in the hope of getting better speeds. A BT Speedtester test when I was with my previous ISP said that my download speed was 3218 Kbps and that the IP Profile for my line was 7150 Kbps. Since my move to BT the download speed is a little better than that, usually in the 3500 to 3700 range but with a low of 2340 Kbps.
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you have an 8mb connection with the correct profile of 7150 but your throughput/download is lower than I would expect at 3662. would have expected 6500/7000. check your exchange here for problems http://usertools.plus.net/exchanges/mso.php
http://usertools.plus.net/exchanges/?
http://btbusiness.custhelp.com/app/service_status
http://bt.custhelp.com/app/answers/detail/a_id/15036
using telephone extension cable does usually help your connection
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Why are bt so slow in what they do

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