Why can I no longer print from my Windows XP computers to my Bonjour connected Canon printer thru an Airport Extreme Base Station (f/w 7.6.4, model A1301)?

Something has changed recently and I haven't figured it out. My 2 Windows XP computers are no longer able to print via Bonjour. I have tried removing and reinstalling Bonjour. Upgrading the firmware on the AIrport Extreme Base Station and comparing Port settings from an able to print Windows Vista laptop. Port settings match and Bonjour says it sees the printer...but the communication is not happening between the computer and the networked printer, it times out and produces an error in the print que. Both XP computers have no problem using the internet via the Base Station. One is wired and one is wireless. Thoughts?

Sounds a bit like a problem being discussed in this thread:
http://discussions.apple.com/thread.jspa?threadID=2651093&tstart=0
I suspect some kind of update is at fault. Like you, my printer/base station setup had been working fine until recently.

Similar Messages

Mac Book pro can't connect to Internet through Apple airport extreme base station

I had problems connecting to the internet in the past with my macbook pro. One day it suddenly started working again but then I bought a second apple TV I lost connectivity. I have tried changing the IP address manually and while it shows me connected to the wifi I am still with out internet. When I hooked up the new Apple TV that I bought it booted my computer from it's ip address. The apple TV though wouldn't work and now nor would my computer. I ended up setting the Apple TV's ip address manually and now it works fine. My computer on the other hand does not no matter if I set it manually or not. Even if I plug in the ethernet cable from the base station it doesn't work. It show that it has a self assigned IP address. After I set it manually it shows that I am connected both via wifi and the ethernet cable but I can't connect to the internet. If I plug the modem directly into the computer bypassing the base station I get internet and it is using the IP address that worked originally.
It has something to do with the connection from the base station to my computer but this is odd considering every other device I have: iPhone 4, apple tv, apple tv, apple mini with retina display all work perfectly via wifi (newest apple tv had to be set manually as I stated above but now works fine). When I check the ip of the base station itself it seems to be different from the ip of the computer when the computer was connected directly to the router. I don't understand why my computer now can't connect to the internet via the base station whether it be wifi or by ethernet. Can you please help me trouble shoot this?
I have an AirPort Extreme base station which allows up to 50 users and a 30 meg connection speed.
I have a MacBook Pro (17-inch Early 2009), OS X Mavericks (10.9.2)

It has something to do with the connection from the base station to my computer
I don't think so..
I just posted a reply which totally vanished.. strange strange website now.
Please post some screenshots of your AE setup from the airport utility.. I want to see the summary page, then the network and internet tab.
Please tell us what modem you use.. is it a router??
If you have satellite or 3G wimax etc service they often are limited to 5 IP addresses... the AE takes one and then 4 more devices can join .. no more.
You need to also give us the screenshot of the IP you are getting in a computer that works.
EDIT
Sorry this is half double post.. the previous page refused to display.. now it has returned..

Can't connect to a VPN through Airport Extreme Base Station

I'm unable to connect through my Airport Extreme Base Station to my office via VPN. Is there something needed to be set up specially?
I'm using a notebook with WindowXP which connects to internet just fine.

Here is info:
Airport Utility finds an Airport Extreme with 802.11n(fast ethernet)
Base Station Name: Home
IP Address: 10.0.1.1
Airport ID: 00:19:E3:FA:A8:32
This is not the IP address of the modem. Even though light is green on Base station the ATV doesn't make the wireless connection.

Help - Kodak 5300 printer doesn't work w/ Airport Extreme Base Station

Hi All,
Running a MacBook on OS 10.4.11 (airport extreme card) and an I-Book on 10.3.9 (airport card) - just bought an airport extreme base station and a Kodak 5300 all-in-one printer. Base station works fantastic with internet and both CPUs. Kodak printer works great when directly connected to laptops by USB. When printer connected to USB port on Base station it recognizes printer but wont print. Set-up printer with Bonjour settings - but printer won't print with WiFi. "Printer not responding" window appears. Have phoned Kodak support. They tell me the printer should work on Wi-fi but I should contact Apple. Have phoned Apple support - they're stumped. Kodak website recommends using a Silex wireless router with this printer and claims it is compatible - so it can handle wireless set-ups.
Has anyone out there had success with the Kodak 5300 and the Airport Extreme Base Station? It's a great printer that uses very little ink (inexpensive cartridge replacement). I really don't want to fall back on my old Epson.
Thanks for any thoughts/solutions.

Hi Ron! Thanks for checking inside Kodak. I agree as a first printer from kodak it's a good one, and I certainly appreciate the attempt to buck the industry-standard of milking the customers on ink.
However, I'm not willing to go buy a silex device, when I already HAVE a device: the apple airport. I also got a reply from kodak support indicating that they didn't want to comment on future products, etc etc. Maybe I'm misreading this by assuming product == hardware, but I'm certainly not willing to ditch my current printer for a newer model for what I consider to be a DRIVER issue (I could be wrong of course). Maybe a firmware issue, but certainly not a hardware issue.
What I expect from Kodak is a new driver and/or firmware that would make this work with the apple airport. On the one hand I can understand not wanting to divulge company secrets and upcoming "products", but for a newer driver, I would expect to hear a "we're aware of the problem and are working on a fix". That would go MILES towards making me more patient and less irritated with Kodak. Telling me to wait for newer "products" or go buy a silex is a good way to loose customers.
So if you have any internal clout (or a message board), be sure to raise cain there for them to do the right thing.
jan
P.S. At the current time of writing, the silex website is not operational ("This site is temporarily unavailable. Please notify the System Administrator"). Way to go silex!

Airport extreme base station no longer recognizes password

Away from house for a week. Came back and none of our iPhones, iPads can connect to wifi network. Airport Extreme base station will no recognize my network password to check settings. Airport Epress will not join network either.

Hi danny_A1A!
I have a couple of articles here that should be able to help you troubleshoot this issue. The first is a quick assist article pertaining to Wi-Fi issues and can be found here:
Wi-Fi Quick Assist
http://support.apple.com/kb/ht1145
We also have another article on troubleshooting Wi-Fi connectivity, and it can be found here:
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628
Take care, and thanks for visiting the Apple Support Communities.
-Braden

PS3 can't see new Airport Extreme base station

I replaced my old airport extreme with the latest one, but now my PS3, which is on another floor, cannot see the base station, and the new base station has a lot less range than the old one. With my old one I could sit out in the back yard with my laptop, and the PS3 picked it up right away over our wireless network, but now, nothing. My laptop connects okay, just can't go very far. Nothing has changed except the base station itself. Please help.

Hello Uri. Welcome to the Apple Discussions!
A few things I would suggest that you try to see if either or both help with the PS3's connectivity to the 802.11n AirPort Extreme Base Station (AEBSn):
o If currently enabled, disable the Guest Network.
o Use a separate Network Name for the 5 GHz radio. Make sure that the PS3 connects to the 2.4 GHz radio's wireless network.

Why can I no longer fax from my 7515 printer or from my desktop or laptop?

Why can I no longer fax from my 7515 printer or from my desktop or laptop?

Hi @Vickile
Welcome to the HP Support Forums. I understand that you are unable to access the eFax on your Photosmart 7515 printer.
I have included a link to a post by @PrintApper regarding eFax titled eFax users - please read. It has the information regarding the eFax feature.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

Can I use an Airport Extreme Base Station from the USA in Europe ?

A friend of mine gave me an Airport Extreme Base Station from the USA to Germany. When I hook it up to my PB by ethernet cable the Computer can't find the Base Station at all. If I use my Sonnett Aria Extreme PCI card it finds the station but in the pop-up menu asking in which country I want to use the airport station it only offers North and South American countries. How do I go from here and why is my PB not finding the station when I'm using cables ? Has it something to do with different models for different countries ? Any idea ? Thanx

Here you go ...
Changing the Radio Channel on the AEBSn
Either connect to the AEBSn's wireless network, or temporarily connect your computer directly (using an Ethernet cable) to one of the LAN ports of the AEBSn, and then, using the AirPort Utility in Manual Setup, check these settings:
AirPort - Wireless
o Channel: <Use Automatic or select a preferred channel>

How can i access my hdd hooked to my airport extreme base station at home, from another place,office,school..?

i have an airport extreme base station ,i conneted a hdd and i want to acces the hdd with my macbook from another place ...office...school....

I would appreciate if someone could tell me how the AirPort Extreme differs from any regular router.
The AirPort Extreme is a combination router, wireless access point, and Ethernet switch. It also provides both external USB hard drive and printer sharing. So, it is not much different than most other routers on the market today. The one main difference is how you administer it. Unlike most other routers that employ a web-based administration interface, the AirPorts use a dedicated utility, called the AirPort Utility.
I do not have any OS X devices, but I have a lot of iOS devices. If my understanding is correct, I can set up the AirPort from an iOS device.
Yes. There are versions of the AirPort Utility for OS X, Windows, or iOS devices.
Also, I need to know how I would connect my Synology NAS system to the AirPort Extreme network via an Ethernet cable. I would need to be able to acces the files on the NAS through Windows clients. My Synology NAS currently has a web interface....would I still be able to access that web interface with the AirPort?
Your Synology NAS would connect to the AirPort Extreme pretty much the same as for any other manufacturer's routers. That is, you would connect it to one of the available LAN (opposing arrows) ports on the Extreme. You would still use the same web-based interface as before.
Note: When connected to an Ethernet port, the NAS would still function as usual. The AirPort Extreme would not provide any file sharing functionality when connected in this manner. All file sharing features would be the responsibility of the NAS device.

Airport utility no longer recognizes my Airport Extreme Base Station, which had been set up to extend a wifi network

Hi. In November I set up my airport extreme base station (5th generation I believe) to wirelessly extend the wifi network we use at home to see if it would increase download speeds. Before doing that, I did a factory reset of my airport extreme, and the owner of the airport extreme to which the ethernet cable is attached made changes to his network to allow it to be extended. I folllowed all the directions from the apple support pages, and finally got it to work. I could even access a portable hard drive which I attached to the airport extreme base station being used as the extension. Then a week or so ago I noticed that my laptop would no longer connect to my base station. I did not have time to look into it until this week. Airport utility, either on my Mac or iphone no longer recognizes my base station. My mac is running OS X 10.10.1 and my iPhone is running iOS 8.1.2 I have tried both hard, soft and factory resets of my base station to no avail. The only thing that has changed after doing that, is that when I do a soft reset of my base station, a neighbors airport express appears when it never did before. I can't actually connect to it, but it does try. Then after approximately 5 minutes, it disappears from my list.
Today I went and pulled out my OLD AIRPORT EXTREME base station... you know, the one that looks like a space ship and is running wifi 802.1 b/c? airport utility DOES locate and display that, but airport utility returns a message stating that it cannot be set up by this software. I am attaching an image of that.
Thank you,
John
Does this have anything to do with the fact that 'Back to My Mac' is probably enabled?

I think the initial problem is that your iPhone was connected to an open network that wasn't yours.
Go to Settings > WiFi and "Forget" the network created by that AirPort Extreme, it's older than dirt. Forget your neighbor's network also.
Perform the equivalent actions with your Mac: System Preferences > Network > Wi-Fi > Advanced... Delete every network that appears, including your own.
Then, connect to your own network on all your devices, after which you ought to be able to use any of them and configure your Extreme without any difficulty. You may need to start over with a "hard reset" on both the main AirPort Extreme and the one extending its network.
Does this have anything to do with the fact that 'Back to My Mac' is probably enabled?
Not exactly, but using iCloud Keychain will populate all your devices with the names of preferred networks that any of them connect to, no matter where they are. I don't know why Apple considers that a beneficial feature.

Printing wirelessly to MacBook Pro with Airport Extreme Base Station

I have an Airport Extreme Base Station that I used to use wirelessly until I got Verizon Fios. The Fios technicians said the base station couldn't be used and so it's been sitting unused for a few months. However, I really, really miss printing wirelessly, and was wondering if it was possible to use the Airport Extreme Base Station ONLY to print wirelessly, and not connect it any way to my internet (I don't want to mess with any of the fios stuff at all).
If it's not possible, is there any other way to print wirelessly without purchasing another product or special printer. I have a HP c4480 printer.
Thanks!

If your printer has a USB cable the easy way to go about this in my opinion is to plug that USB cable into your Extreme base station. I have the Extreme ABS that looks like a flying saucer. I plug the usb cable into the port that has the symbol that doe NOT look like this <--> rather it looks like a Saguaro cactus.
My computer then sends print documents to the Extreme via WiFi and then Extreme sends them to the printer via the USB cable.
If your Airport status is not showing in the Mac's menubar go to system Prefs/Network/Airport and check a little box so it will show up in the menu bar.
Now if your Extreme is plugged in the wall and powered up your Mac should be able to find it. Click on that menubar item for Airport and scroll down and select your Airport Extreme. I don't know for sure what its name will be. It should still be the same as it used to be when you used it last.
Now try printing a simple document. In the print dialog window you should be able to select what printer you want to use. If your new Extreme printer is listed select it. You may need to click on Print & Fax and figure out how to select it from there, and choose it to be the new default printer.
I think this info will do the job. Whenever you want to print you have to go to the Airport icon in the menubar and change your airport connection from your Verizon stuff to your Extreme. Then of course you have to change back when you are done. That is why it would be great to toss the Verizon WiFi radio out the window and just plug your Verizon modem into your Extreme WiFi radio transceiver (router). But I understand you cannot deal with that at this time.
If this does not do the job, if I have missed something, I will bet you 5 bucks that you can still figure it out if you just look at any error messages and/or look at the Print&Fax prefs and the Print dialog windows etc. and see what I may have missed. Maybe you have to go to SystemPrefs/Sharing and allow your printer to be shared. I don't think so. The way I figure any of this stuff out is to just look at stuff and think and try things and see what happens.
Your Verizon setup should be something like this.... a cable comes into your house and goes to a 'modem'. From there and ethernet cable (CAT-5 cable) goes from that modem to your Verizon router (WiFi radio transceiver).
As for getting rid of the Verizon router, when you are ready to give it a go, simply unplug the ethernet cable (it has a plug on the end that looks like the kind of plug that telephones use to plug into the wall, except it is a bit wider, but still has that same kind of snap-lock tab) that comes from the Verizon modem (the modem has the heavy round cable and probably many blinking lights) and plug it into the Extreme. Mine has an icon on the Extreme that is many dots in a circular pattern.
At this point you may have to unplug the Verizon modem form the wall AC power and the Extreme also. Then plug them back in, wait a minute, go to your Airport icon on your Mac menubar, Select Extreme and start surfing the web.
It really is that simple with a Mac. Maybe Verizon has found a way to make things difficult but my guess is no. Any password should be taken care of in your Airport Setup Utility program. It should be the same password(s) as you used before when you used your Extreme.

Problem consistently printing via new (summer 2011) AIRPORT EXTREME BASE STATION and Brother wireless printer (model HL5370DW). What am I doing wrong?

Thanks in advance for any help you folks can offer. I'm a newb here and will try to offer as much detail as I can about the dilemma at hand.
Scenario: Home network has been recently set up for wireless internet access via NEW Airport Extreme Base Station (purchased September 2011). Units accessing the network include: 2011 Macbook Pro, 2011 Macbook Air, 2007 Macbook, 2009 Macbook Pro, 2 iPhone 3GSs, and a 1st-gen iPad (and a partridge in a pear tree AEBS is configured to run WPA2 encrypted network, as well as a WPA2 guest network. I am attempting to yoke a BROTHER HL5370DW wireless B or G/ ethernet / usb-capable printer to the main network such that any and all units can print wirelessly or its equivalent (i.e., via printer hooked to AEBS through USB hub)
Problem: Despite configuring the Brother printer to recognize the main WPA2 network I created, I am unable to get wireless printing to work. My workaround was to physically connect Brother printer to AEBS via USB, specifically using a Belkin USB hub (after all, I wanted access to usb drives, as well as the printer). This workaround works ONLY SOME OF THE TIME. Generally, after a fresh boot of any computer or after a restart of the AEBS, any given computer will be able to print (i.e., any computer wirelessly connected to the main WPA2 network recognizes the printer). HOWEVER, at random times, printer access is gone (as is access to USB drives connected to AEBS's usb hub). Wireless networks are still up and running when that happens. IS THERE A WAY TO GET THE USB HUB's devices (i.e., printer and usb drives) to ALWAYS REMAIN AVAILABLE AS LONG AS THEY STAY CONNECTED TO THE AEBS? In other words, what accounts for the intermittent loss of the usb peripherals?
Sometimes, I just shut the airport off on whatever computer is having this problem, and the problem goes away. Sometimes, the problem is present across all computers in the house, sometimes only a few are affected. I can ALWAYS see the AEBS in the Airport Utility if the AEBS is connected to the particular computer via ETHERNET CABLE.
My theories:
- true wireless printing (i.e., without usb hub workaround) doesn't work because the N network somehow isn't backwards compatible with the Brother printer, which, i believe, is B/G. Although...isn't Wireless N networking supposed to work with BG devices? I did find a thread (https://discussions.apple.com/thread/2570774?start=0&tstart=0 ) that explains some of the particulars of WPA2 encryption and Wireless B/G issues, but it was beyond my level of comprehension (I'm a psychologist, but not an Apple Genius
- The usb workaround is only intermittently viable because of some flaw in the Airport or Airport Utility that causes dropouts to happen when a Macbook Pro or Air's lid gets closed or one gets opened after having been at a different network (e.g., at my office).
QUESTIONS:
- Should I try to use my old router (7 year old Linksys WRT54G) as an access point and connect the Brother printer to that G-router? How do I do that?
- I wouldn't mind just relying on the usb hub method if I could just insure more consistency (i.e., no random dropouts of peripherals). How could I do this?
Rule out:
- wireless printing works on my printer - it was being recognized back before the AEBS. I had the Linksys router running a WEP network and had the wireless printer talking with no cables to the router and the computers. (I just don't want to revert to using WEP encryption given its lack of security and my trying to protect HiPAA related health information on behalf of patients)
Any help will be greatly appreciated.
Thanks in advance!

13 ASCII characters = 104 (aka 128)-bit WEP
encryption
If turning off WEP works, then you just need to
provide the cameras with the "Equivalent Network Password".
One of the problems with WEP is that the actual
standard relies on a 10 character HEX key for 40bit
WEP and a 26 character HEX key for 128bit WEP.
In order to make things easier, vendors use certain
algorithms to convert simple alphanumeric passwords
(or passphrases) into HEX keys, thus enabling the use
of simple easy to remember WEP password rather than
lengthy HEX keys. The problem is that different
vendors use different algorithms to generate the HEX
key and therefore a ASCII password on an AEBS will be
hashed differently on a non-Apple client and vice
versa.
You may find the following article helpful:
- Apple article, especially the part about
"Third-party client to Airport".
Brilliant idea about trying the system with No encryption on... that DID solve the problem... almost.. once I turned off the encryption option, and restarted the Airport, I got a dialog box showing that the "Base station needs attention" but it didn't indicate WHAT kind of "assistance" it needed. Nonetheless, I closed out of the Airport program only to find that the indicator light, which had been Green, was now, flashing Yellow and I could not connect anything, including my computer. I opened the Airport program again and found the ONLY way I could get the Green light on was to select some sort of encryption option... then the light would go Green again but my cameras would not hook up again, and when I went back in and ONLY changed the option to NO encryption, I got the yellow flashing light and the "this base unit needs attention" warning...
I think your suggestions are almost on the mark... is there any way of reconciling the WEP coding between the cameras and the Airport??? Or turning off the encryption option and STILL have Airport work?
Thanks again for your help and suggestions... I really appreciate it.
geoff

Printer and AirPort Extreme Base Station with Gigabit Ethernet

Hello!
I own a macbook, one windows xp pc, and two windows vista notebooks. I bought a airport extreme base station. I set it up with my macbook at first and I do a print and it works. I do the same with the others. I install the printers drives to all notebooks. Then tried to print and only one of them worked. They all have bonjour download for windows. So i restarted all the pc's and mac and tried to print and never prints. On the pc's i get a error message. On the mac i get an its busy and never prints. All of them connect to the internet, but no printing. I have the printer connected to the base station. I did two prints and then I couldnt print after that. Internet works. Please i need some help to fix this. Thanks in advance

Hi
Maybe you already have fixed your printing problem. I'm no expert but I sometimes have had printing problems and I feel for you. However, first of all. What sort of printer do you have? It sounds to me that one of the pc printing documents got stuck somewhere on its way to the printer and now it is taking up space on the network (figuratively speaking ofcourse). I can recall something happening to my network/printer some years ago. Unfortunately I can not remember what I did to fix the problem but if I were you I would do the following: First I would disconnect the pc from the network and then try to reset the printer clearing its print memory. Then I would try to get the mac to print again. If succesfull I would take the mac off the network and connect one of the pc's and get that to print. If I succeded I would repeat the procedure with the other pc's. If I wasn't succesfull I would clear the memory again and then try with one of the other pc's. But I would only try one computer at the time to try to isolate the problem. Maybe you have already tried this and since pc's are a mystery to me I dont't know how to help you in that department. However using bonjour on the pc's I would not expect to have problems (though I use Windowc XP print menu on my vertual pc - works fine).
Hope that you will solve your problem soon.
Berit

Airport extreme base station with Hp 3210 all in one printer

Just bought and hooked up the above. Using with iBook G4. Still dealing with dial-up unfortunately, but got online just fine. When I tried to print on the above, it immediately dialed up when I hit "print". ?? What's going on?

I have a pretty old HP all-in-one (G55) printer/scanner/copier device. Plugging it into my AEBS seems to not let me print to it. I have the most recent driver from HP.
Do you think it's my setup, or is the AEBS somehow not compatible with the older HP devices?
No the problem is with the HP driver.
Try using the HPIJS drivers.
For those with the older base station.
Use the process outlined here:
HP Printers (and others) not on compatibility list and Airport Extreme Printing
http://tech.ifelix.net/1300.html
Also, is it possible to fax, scan, etc through an all-in-one device plugged into an AEBS?
No, not via the USB port.
Can I scan using my all-in-one when it is connected to the USB port of an Airport Express or Airport Extreme Base Station?
http://discussions.apple.com/thread.jspa?messageID=610763&#610763

Airport Extreme Base Station with HP Printer problems

I have a pretty old HP all-in-one (G55) printer/scanner/copier device. Plugging it into my AEBS seems to not let me print to it. I have the most recent driver from HP.
Do you think it's my setup, or is the AEBS somehow not compatible with the older HP devices?
Also, is it possible to fax, scan, etc through an all-in-one device plugged into an AEBS?

I have a pretty old HP all-in-one (G55) printer/scanner/copier device. Plugging it into my AEBS seems to not let me print to it. I have the most recent driver from HP.
Do you think it's my setup, or is the AEBS somehow not compatible with the older HP devices?
No the problem is with the HP driver.
Try using the HPIJS drivers.
For those with the older base station.
Use the process outlined here:
HP Printers (and others) not on compatibility list and Airport Extreme Printing
http://tech.ifelix.net/1300.html
Also, is it possible to fax, scan, etc through an all-in-one device plugged into an AEBS?
No, not via the USB port.
Can I scan using my all-in-one when it is connected to the USB port of an Airport Express or Airport Extreme Base Station?
http://discussions.apple.com/thread.jspa?messageID=610763&#610763

Why can I no longer print from my Windows XP computers to my Bonjour connected Canon printer thru an Airport Extreme Base Station (f/w 7.6.4, model A1301)?

Similar Messages

Maybe you are looking for