Why can't I purchase items from iTunes or iBooks on my first generation ipad

I have the current update available for my iPad. I have started to notice that it will not let me install new apps. I have only been selecting apps that work with 5.0.1 but I can't get new apps or even add books to my iPad.
I have purchased books on my iPhone which used to sync certain apps but that doesn't work any longer.
Yes the iPad is an older model but it should still be functional for apps and books that have the ability to be used on 5.0.1 or 5.1.1.
Any help would be greatly appreciated.

Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps BEFORE doing the reset.
Try signing out and then back in to your AppleID (SEttings App > iTunes&App Store).

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