Why can't you answer any of my question's? I'm done wasting my time

Firefox has been a problem ever since it was installed!! It won't allow downloads,plugins,printer stopped working, getting error message I sent you. AGAIN WHY CAN'T YOU HELP ME BY AT LEAST TELLING ME HOW TO MINIMIZE ALL THE LETTERS. THIS JUST STARTED 2 DAYS AGO AND I DON'T KNOW HOW TO FIX IT. I'VE TRIED. WHY WON'T YOU ANSWER ANY OF MY QUESTIONS-DO YOU NOT GET IT EITHER?I'M SO UPSET W/ YOU! I CAN'T DO TROUBLESHOOTING-I'M IN THE RADIOLOGY FIELD FOR 38 YRS. I'M FAR FROM BEING A COMPUTER EXPERT!!YOU DON'T MAKE IT EASY!

I don't see that you've ever asked a question here before, nor can I see a complete question in your all caps jumble which is very hard to read.
However a couple of days ago the servers were messed up and undoubtedly questions as well as a great many answers may have been lost. So why don't you tell us in normal letter case what your questions are? Look at the bottom of the following report http://health.support.com/ and at the top of the report it looks like things are working now. We are volunteers (Firefox users like you).

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