Why do some Mail POP folders turn white or suddenly empty?

I have recently moved a bunch of mail from my InBox to a newly created sub folder, a process which stumbled with a dialog box warning me that 'Mail failed to name the (new) folder' - I repeated the operation successfully but the folder is now colored white.
This may not seem worthy of mention except that all the messages I moved into that new folder, had their contents replaced with an italicized comment advising me to return to the sending server from where they had come and reload the contents. Without asking the sender's help to resend these messages, some of which are weeks old, I desperately tried moving them back to the Inbox whereupon they disappeared completely!
Now I seem to have lost all those valuable messages. The rest of my Mail system seems fine and continues to work.
Please, can anyone help please? I'll be very grateful!

I think they are gone for good due to Disk Corruption, but this can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move these folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.

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Back up all data. Don't continue unless you're sure you can restore from a backup, even if you're unable to log in.
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Hi Suzy2014,
Here is a related - in a way - "weird one" for you: Ironically, I had Comcast Webmail and Macintosh Mail client problems of a weird nature, myself (on my new iMac 27": which is also running OSX Mavericks 10.9.2) - and: the issue(s) occurred THIS PAST EASTER 2014 weekend.
I had no problems w/ Comcast email forwarding, initially, after having many months ago done the initial set-up /forwarding. But for some strange reason, last Friday all my new (and older), Comcast-forwarded email to the iMac in question suddenly just evaporated off of that iMac. Something like 17 emails of all sorts from them; most since early 2014. Some involving service & changed billing costs /issues that land squarely in the lap of Comcast management
NOTE: I have lately begun having [unrelated to email] 'other problems' with Comcast - which came to light just late last week - I won't go into them here, for now, but: I wondered if Comcast could (somehow? I know it seems so unlikely; paranoid, even ... but stranger things have been proven after the fact in the computer business. Think about it...) Anyway ... could they have 'prevented' me from forwarding their emails to me; and /or screwed-up, or around, with my email - or other(?) settings, configs, etc. As an harassment tactic. Seriously - it's crossed my mind since last Thursday /Friday. Here is my email story, courtesy of Comcast /xFinity::
- The mail was there for a long time on my Mac;
- Then these other issues arose (not email related) with Comcast;
- My mail (POP acct't with them) was gone within an hour of me challenging them over the other stuff;
- I called their tech support first;
- the guy that finally came one wanted me to give him verbal "permission" to allow him to move around my iMac after I agreed to download their screen sharing app;
- I'm really fairly expert with Macs /OSX oddities, in particular; Apple refers to me as a 'sophisticated user.' Whatever. I don't want kudos, believe me: just the solutions - if they even exist.
- Anyway, the Comcast tech could not figure out why the email from them disappeared, nor why it would not re-download. Of course - it should have, as I set up forwarding it a long time ago; I assumed it would just re-download to the iMac 27. It did not.
- He eventually put me on hold - so I played devil's advocate, and quickly configured my OTHER new Mac: a MacBook Air 13 /Apple Email client to have an identically config'd Comcast account in it. Before I even finished setting it up on the Air 13 - the Account Preferences on that laptop actually 'finished setting itself up' - and POOF - *all* of the missing mail that used to be on the iMac 27 immediately downloaded into the new mailbox I'd just set up on the MB Air 13;
- Odd, I thought.
- This guy came back online; he ended up resetting my Comcast login PWD; then he maneuvered my mouse all around the iMac 27 very quickly, changing settings (one of the things I noted to him was that the Comcast smtp server had gone 'offline' as of a few hours prior, and that I could not get it to come back online). Well that didn't work.
- He was brusque; and he ended up deleting my Comcast account totally on the iMac, and I reconfig'd it (by then I took over all the tasks, as I didn't like the way he skipped around the computer like he owned it, when I was capable of doing anything necessary for him); That 'plan' did not work, either.
- He never did explain possible reasons for any of these "phenomenon;" nor did he ever get the Comcast SMTP mail server to come online, either. He told me he had no idea what was going one, and told me to call Comcast's "for pay higher level of support service" - (I refused) - or to call AppleCare (which I 'd planned to do, anyway).
- Before I ended the call I had him observe as I logged into Comcast's [horrid] Website(s) and email account pages/settings I have, like you must. Oddly - MAIL FORWARDING from my Comcast email account to my primary email acct. *had been DISABLED.* How could this have just "happened?" Well - he refused to explain anything more. In short - he was useless, as support techs go.
- This phone call to Comcast tech support next came to an abrupt end; plus - he never disengaged the screen-sharing session he had me agree to engage; that made me a bit uncomfortable too, to say the least. I ended the still-on sharing session after he hung up - right away, myself - and deleted all instances of the Comcast sharing app.
- I of course called AppleCare; ironically, while waiting for a Sr. Advisor form the CPU Division to come on - suddenly the Comcast smtp sever suddenly came online; and the mail that would not again download to my iMac 27 - suddenly did - just like it did on the first-ever /new account I set up as a test (for my own edification, and knowledge of troubleshooting such things, across "like" computers) e.g., what I set-up while on hold with Comcast, on my MacBook Air 13. Which worked perfectly. I note this too: I went into the Keychain on both of these Macs of mine: I was suddenly locked-out of viewing the Comcast entries for PWDS for [their] mail incoming /outgoiong Keychain login /PWD entries. Shocking, really, as I've done that a million times beofre; and never - as full admin of all of my computers and networks - have seen THAT. A coincidence. I dunno. I suspect ... something, though. I just don't know what - yet.
I bring this long story up (sorry for the length) - for one reason, actually. Comcast /xFinity does some spooky - even unsavory - things (not limited to email issues alone, trust me). That said : be careful with them; your networking; you Macs; your privacy, etc. I am rather suspicious of "them," now, and for several reasons, as noted.
Hope you have no more problems with them! Be well!

Why did the icons on my ipod turn white?

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Hello Ingo2711,
I have seen this response of yours in multiple threads on this topic and I just wanted to let you know that this is not a fix for this problem. It simply does not work. A full restoration of the iPod works, however that is an unacceptable fix due to the loss of data this will cause with many apps, such as Awesome Files. Restorations or setting up the device as new does not restore files contained in these types of Apps. Removing each app one at a time just by unchecking them in iTunes, then resynching, then adding the app and synching again does fix the problem temporarily, but this work around also fails to replace files and data within the apps that you remove and add back. I don't know why, but it appears to me that any apps which are listed in iTunes under File Sharing, will lose all of the data if you ever remove them in any way.
I am seriously tired of this problem and will continue to scoure the internet for a solution. I think this is going to actually require a patch to the iOS.

TS3276 On the left side of the mail page there is an "On My Mac" header with several folders included. One of the folders, in white, is one called "recovered mail" I don't know how this got there and am not able to delete it. Not receiving any email now.

On the left side of the mail page there is an "On My Mac" header with several folders included. One of the folders, in white, is one called "recovered mail" with 843 messages in it. I don't know how this got there and am not able to delete it. I am also no longer receiving any email now. Help!

set the wake-on lan on the main computer
The laptop's too far away from the router to be connected by ethernet. It's all wifi.
No separate server app on the laptop, it's all samba
The files are on a windows laptop and a hard drive hooked up to the windows laptop. The windows share server is pants, so I'd need some sort of third party server running. Maybe you weren't suggesting to use Samba to connect to the windows share though?
I'm glad that you've all understood my ramblings and taken and interest, thanks The way I see it, I can't be the only netbook user these days looking for this kind of convenience, and I certainly won't be once chrome and moblin hit the market.
Last edited by saft (2010-03-18 20:38:08)

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Why does my iphone 3gs screen go white after it goes "to sleep" for the first time after turning it on?
The screen isn't broken because it works after i turn the device off and back on, but after it goes black once, it's only white again.
But it takes the touches although it's only white, because I can answer my phone when I slide my finger on the bottom of the screen, eventhough there in not the button to see.
This is so weird. I have already done everything I can think of that might help. But I cannot think of anything that might be causing it, because nothing has happened to the device.

Let me know if I should start a new discussion instead of opening a new topic here.
My wife's iPhone is the same vintage as mine 3Gs, but has never had the battery problem. Its affliction instead is that it cannot detect WiFi networks unless it is quite close to the source. Often, when my iPhone not only detects but shows a maximum cells connection with a network, hers cannot detect the network at all. In contrast, her iPhone seems to detect ourcellular carrier just as well as mine does.
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Some email is downloaded into Mail and some mail is left on the POP server

Hi All,
I have a weird problem where some email is downloaded into Mail and some mail is not.
If I log into our ISP's webmail system, there are a whole bunch of emails that are just sitting there. These emails have not ever been downloaded to Mail.
I've tried to create a duplicate account, but Mail doesn't allow the same username & password in more than one account, which is kind of frustrating - I get an error stating that these user details are already in use.
Our ISP says it's the client machine, as no one else in the office is having this issue.
The connection doctor can connect to the servers and 30 or 40 emails are downloaded to Mail each day - just some emails don't.
Does anyone have any suggestions?
OSX 10.4.6
Mail 2.0.7
Any help would be much appreciated.
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Assuming the account is a POP type account, quit Mail first and using the Finder go to Home > Library > Mail > this POP account named folder (named by the user name and incoming mail server for the account) > MessageUidsAlreadyDownloaded2.
Delete the MessageUidsAlreadyDownloaded2 file and empty the Trash.
Launch Mail and a new MessageUidsAlreadyDownloaded2 file will be created automatically by Mail within the account named folder.
If successful, any previously downloaded messages that remain on the server will be downloaded again along with any messages available on the server not yet downloaded by Mail.
The reason you cannot create two accounts in Mail with the same user name and incoming mail server is based on the account and associated mailbox filing structure within the Mail folder at Home > Library > Mail. When creating an account in Mail, an account named folder is created at the first level within the Mail folder named by the user name and incoming mail server for the account.
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Why do some Mail POP folders turn white or suddenly empty?

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