Why does my apple tv take hours to download
When I first got my appletv earlier this year it could download movies in a minute and now I am looking at a couple of hours waiting time. How ridiculous. What is going on? I rented a movie that I have made several attempts to watch and now it has run out of time before it can play - a waste of money!
Unplug and restart it which you may have done.
If on wi-fi check signal strength in Settings>About.
Try ethernet if possible.
In Settings there's an entry wher it can send diagnostci network info to Apple - I forget the name but turn it off.
Are you using a custom DNS server - some reportedly slow AppleTV access down - if so try going back to defauly ISP DNS server settings - some have reported this can help.
These kind of things can be hard to track down, but if you know you have decent internet speed, and can ensure that on AppleTV by using ethernet then I'd factory restore the unit with a micro USB cable alone used to hook AppleTV up to computer running iTunes - you may need to contact iTunes Store support to get a rental refund. If restoring doesn't help and you've exhausted obvious avenues it's possible your device is faulty - I'd get Apple to replace it.
AC
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Hello allison224
Check out the articles below, it will give a starting point to troubleshooting the download speeds of a TV show form the iTunes Store.
iTunes Store: Download times will vary
http://support.apple.com/kb/ht1577
Well known TCP and UDP ports used by Apple software products
http://support.apple.com/kb/ts1629
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
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